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Akira Technologies is seeking a dedicated and detail-oriented Jira Administrator to support the Office of the Secretary of Defense (OSD) Chief Digital and Artificial Intelligence Officer (CDAO) in advancing mission analytics capabilities. This role focuses on managing and configuring Jira to meet evolving mission requirements, conducting essential infrastructure changes, and ensuring project schemas are updated and validated regularly.

The role requires onsite meetings in the DC Metro Area three (3) times a week. This role supports a DoD client, and therefore, security clearance is required.

Job Responsibilities

• Serve as the primary administrator for Jira, overseeing the creation, configuration, and maintenance of projects, workflows, and user permissions.
• Regularly monitor and maintain the Jira environment to ensure high availability and performance.
• Conduct required infrastructure changes, including setting up new projects, configuring project settings, and updating project schemas as needed.
• Validate project schemas regularly to ensure alignment with mission analytics requirements and organizational governance standards.
• Collaborate with mission analytics teams to design and configure Jira solutions that enhance data tracking, analysis, and reporting.
• Create and manage custom dashboards, filters, and queries to provide actionable insights for mission analytics efforts.
• Develop and manage Jira workflows, screens, and fields to support operational needs and streamline processes.
• Identify opportunities to enhance Jira functionality and user experience through automations and integrations.
• Ensure compliance with organizational policies, security standards, and best practices for Jira configuration and usage.
• Develop and maintain documentation for all infrastructure changes, configurations, and processes.
• Provide user training and technical support to stakeholders, ensuring efficient adoption and use of Jira tools.
• Troubleshoot and resolve technical issues, collaborating with IT teams when necessary.

Job Qualifications

• About 3 years of experience as a Jira Administrator or in a similar role, with expertise in configuring Jira projects, workflows, and schemas.
• Strong understanding of mission analytics requirements and experience supporting analytical or data-driven teams.
• Proficiency in managing Jira Service Management, Jira Software, and associated Atlassian tools (e.g., Confluence, Bitbucket).
• Familiarity with scripting and automation tools (e.g., Jira Automation, ScriptRunner) to enhance functionality.
• Excellent organizational and problem-solving skills, with a strong focus on attention to detail.
• Familiarity with governance frameworks and compliance standards within government or defense organizations is preferred.
• Strong communication skills to collaborate with diverse teams and provide end-user support.
• Active Secret clearance or higher is required.

Salary Range: $65,000 to $80,000

Akira’s pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

General Description of Benefits

Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement.

Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees.

About Akira Technologies

Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers.

Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.