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Aegis

63 Aegis Application Support Analyst Jobs Hiring Near You

We are seeking an analytical and driven Application Support Specialist to join our Application Development department to ensure the seamless operation and continuous improvement of our core business ...

Application Support Analyst Job Type: Contract Duration: 12 Months Location: Jersey City, NJ 07311 Hybrid role - 2 to 3 days/week onsite Job Overview: * Work as part of a global team across Americas ...

We are seeking an analytical, customer-focused Application and Helpdesk Support Specialist to provide advanced technical support for end users and business-critical applications. This role is ...

Application Support Analyst Job Type: Contract Duration: 12 Months Location: Jersey City, NJ 07311 Hybrid role - 2 to 3 days/week onsite Job Overview: * Work as part of a global team across Americas ...

Showing results 41-60

Application Support Analyst

Business Centric Technology

Irving, TX • On-site

$75K - $85K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Job description

If you enjoy solving problems, collaborating with business and technical teams, and making a real impact, this role is for you! The Application Support Analyst will be at the center of critical systems that power retail and distribution operations, ensuring everything runs smoothly while continuously improving processes.


This is direct-hire position (NOT Contract/C2C) located in Irving, TX.


Work onsite Mon - Thu at the Irving, TX office (from home on Fridays_.


COMP: $75k to $85K base salary range


WHAT’S IN IT FOR YOU:

  • Medical, dental, and vision with employer contributions
  • Healthcare FSA & telehealth options
  • Paid vacation, sick leave & holidays
  • Life & AD&D insurance, plus multiple 401(k) plans
  • Ongoing learning and development programs


WHAT YOU’LL BE DOING:

  • Deliver production support for core business applications, including Salesforce, Sterling OMS, BY WMS, Boomi, and related systems.
  • Own and manage production support tickets, investigating, troubleshooting, and resolving issues with a strong focus on user experience
  • Partner closely with business stakeholders to understand issues and deliver practical solutions
  • Collaborate with a global team (onshore + offshore) to track, prioritize, and resolve incidents
  • Ensure all tickets and requests meet SLA commitments while maintaining high-quality documentation
  • Perform root cause analysis and identify opportunities for system and process improvements
  • Escalate complex issues to Level 3 support when needed and follow through to resolution
  • Contribute ideas to improve workflows, reduce recurring issues, and enhance system reliability


WHAT YOU’LL BRING:

  • 3+ years of hands-on application or production support experience
  • Experience supporting retail, distribution, ERP, and/or supply chain systems
  • Salesforce, Sterling OMS, Blue Yonder preferred
  • Strong troubleshooting skills with a structured, analytical approach
  • Experience working with ticketing systems like ServiceNow
  • Ability to manage multiple priorities in a fast-paced environment
  • Clear, professional communication with both technical and non-technical users


APPLY TODAY! CP# 8560