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60 Advocate Jobs Hiring Near You

Granted Health, Inc

Healthcare Advocate

Continental, OH · On-site +1

Medical bills and insurance coverage shouldn't be this hard to navigate. At Granted, we're building ... As a Healthcare Advocate, you'll own complex medical billing and insurance cases from start to ...

Retina Center of Texas

Be Seen First

Patient Advocate Specialist

Southlake, TX · On-site

$16.75 - $21.75/hr

Patient Advocate Specialist - Billing Department Retina Center of Texas is seeking a dependable, detail-oriented, and patient-focused Patient Advocate Specialist to join our Billing Department at our ...

Retina Center of Texas

Be Seen First

Patient Advocate Specialist

Southlake, TX · On-site

$16.75 - $21.75/hr

Patient Advocate Specialist - Billing Department Retina Center of Texas is seeking a dependable, detail-oriented, and patient-focused Patient Advocate Specialist to join our Billing Department at our ...

Parnall Law

Billing Specialist

Albuquerque, NM

$16/hr

Strong advocacy for clients and against pushy insurance representatives or medical providers ... Further, the Billing Specialist will verify all provider balances in a timely manner so that the ...

Parnall Law

Billing Specialist

Albuquerque, NM

$16/hr

Strong advocacy for clients and against pushy insurance representatives or medical providers ... Further, the Billing Specialist will verify all provider balances in a timely manner so that the ...

Parnall Law

Billing Specialist

Albuquerque, NM · On-site

$16/hr

Strong advocacy for clients and against pushy insurance representatives or medical providers ... Further, the Billing Specialist will verify all provider balances in a timely manner so that the ...

HealthCheck360

Member Services Advocate

Dubuque, IA · On-site

... claims and billing issues, and partner directly with providers, carriers, and third-party ... facing advocacy role. Full-Time Benefits - Most benefits start day 1 * Medical, Dental, Vision ...

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Patient Advocate

California Retina Consultants

Santa Barbara, CA • Remote

$24 - $27/hr

Full-time

Re-posted 18 days ago

Job description

Apply Here: https://secure.onehcm.com/ta/CALRETINA.jobs?ShowJob=788708801&TrackId=ZipRecruiter

Patient Advocate 

Job Summary 

The Patient Advocate is responsible for duties pertaining to all aspects of patient payments and billing inquiries, including enrollment and re-enrollment into patient assistance programs (PAPs), financial hardship programs, and patient payment plans. This individual will work cohesively with our billing partners to see that patient assistance program claims are submitted in a timely manner, and to ensure prompt payment of these claims, from the various PAP vendors. The Patient Advocate also provides SME support to our clinic staff, to address billing inquires related to patient assistance programs and self-pay encounters. 

This is a Remote position; however, all candidates considered for this position must currently reside within Central California.

Duties / Responsibilities: 

  • Prepares and submits clean claims to various insurance companies either electronically or by paper.
  • Contacts Insurance companies and financial assistance programs regarding unpaid claims via rebill, appeals, or phone.
  • Accepts in-coming phone calls for patient inquiries.
  • Answers questions from patients, clerical staff and insurance companies via phone, email, and messaging portals.
  • Identifies and resolves patient billing complaints.
  • Prepares, reviews and sends patient statements as needed.
  • Mails appropriate patient contact letters to resolve outstanding claims.
  • Evaluates patient’s financial status and establishes budget payment plans.
  • Performs various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers.
  • Utilizes Practice Management software and completes assigned AR and Patient tasking.
  • Participates in educational activities and attends monthly staff meetings.
  • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
  • Responding to all PFS inquiries via email inbox, phone calls to billing and PAP line, MS Teams messages, and via individual tasks in NextGen
  • Maintaining NextGen Patient Assistance Program tasks and communicating with billing staff regarding enrollments, re-enrollments, etc.
  • Reviewing drug balance report and enrolling patients into Patient Assistant programs as applicable, based on outstanding balances
  • Manage all first time and re-enrollment of patients into Patient Assistance Programs
  • Responsible for claims submissions to various programs via fax, mail, and online portal.
  • Responsible for payment posting from various assistance programs.
  • Submitting appeals as necessary.
  • Training Front Desk and Billing staff on PX Connect and drug portals.
  • Assists PFS Supervisor as gatekeeper for all portal access:
    • New hires
    • Disabling access to PAP portals upon notification of termination/resignation
    • Password resets
  • Establishes and maintains professional relationships with various pharmaceutical vendors/reps, to stay current on medication and PAP happenings, protocol, and pertinent billing guidelines.
  • Performs other duties as assigned.