Advantage Insurance Agency

The Customer Service Associate plays a crucial role in providing timely support and assistance to customers, handling data accurately, and maintaining clear and effective communication. This entry-level position primarily focuses on resolving basic customer inquiries and issues, with an expected daily interaction volume of fewer than 20 customers.

Responsibilities

• Provide customer support and resolve basic inquiries
• Enter and maintain accurate data records
• Communicate effectively with customers and team members

Preferred Qualifications

• Entry-level experience in customer service
• High school diploma or equivalent
• Strong communication skills
• Computer literacy