Advanced Management Usa

60 Advanced Management Usa Jobs Hiring Near You

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About Advanced Management, USA Advanced Management, USA is a physician-aligned healthcare consulting organization that partners with Accountable Care Organizations and independent practices ...

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About Advanced Management, USA Advanced Management, USA is a physician-aligned healthcare consulting organization that partners with Accountable Care Organizations and independent practices ...

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Company-issued technology and ongoing training support Advanced Management USA is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a ...

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Company-issued technology and ongoing training support Advanced Management USA is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a ...

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Advanced Management USA is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification ...

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Advanced Management USA is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification ...

Perform configuration , policy management, and advanced troubleshooting on multi-vendor equipment ... About NPO USA: If you are smart and curious about new things, we are looking for you: this is an ...

Work is partially remote with occasional travel to USA, and in Canada. Role Description: We are ... Perform configuration , policy management, and advanced troubleshooting on multi-vendor equipment.

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Advanced Management Usa Jobs Information

Infographic showing various job openings at Advanced Management Usa in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Patient Access Coordinator Team Lead / Supervisor

Patient Access Coordinator Team Lead / Supervisor

Advanced Management USA

West Palm Beach, FL • On-site

$52K - $62K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

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Job description

About Advanced Management, USA

Advanced Management, USA is a physician-aligned healthcare consulting organization that

partners with Accountable Care Organizations and independent practices nationwide. Our

mission is to improve patient outcomes, increase operational efficiency, and drive measurable

value in Medicare populations through strong care coordination and patient engagement systems.

Position Overview

The PAC Team Lead/Supervisor provides frontline leadership and daily oversight of Patient

Access Coordinators. This role ensures operational execution of departmental KPIs, supports

training and onboarding of new team members, reinforces HIPAA compliance, and drives

productivity within the call center environment.

Key Responsibilities

Operational Leadership

  • Supervise daily PAC team performance and productivity.
  • Monitor call volume, scheduling targets, actions, and dashboard metrics.
  • Provide real-time coaching based on call audits and KPI tracking.
  • Escalate operational concerns to the PAC Manager.
  • Ensure adherence to workflows, scripts, and compliance standards.

Training and Onboarding

  • Lead structured onboarding and training for new PAC Reps.
  • Conduct system training including Caretracker, EMRs, scheduling workflows, and

compliance protocols.

  • Perform call monitoring and shadowing sessions.
  • Assess competency before independent workload assignment.
  • Provide reinforcement training for underperforming team members.

Quality and Compliance

  • Conduct call audits to ensure HIPAA compliance and quality standards.
  • Ensure proper documentation within EMRs and internal systems.
  • Maintain high confidentiality standards.

Team Development

  • Mentor and support PAC team members.
  • Promote engagement, teamwork, and accountability.
  • Assist in performance documentation and feedback processes.

Qualifications

  • Minimum 2 years experience in a healthcare or medical call center environment.
  • Prior lead, trainer, or supervisory experience preferred.
  • Strong knowledge of EMR systems and call monitoring tools.
  • Excellent communication and coaching skills.
  • Strong analytical and problem-solving ability.
  • High level of professionalism and confidentiality awareness.

Benefits

  • Competitive salary.
  • Paid Time Off (PTO).
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Stock option eligibility.
  • Tuition reimbursement.
  • Professional development opportunities.
  • Growth pathways within a rapidly expanding organization.

Compensation

Salary Range: $52,000 to $62,000 annually. Final compensation based on experience, leadership

background, and call center performance expertise.


Advanced Management, USA is an Equal Opportunity Employer.