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Advanced Call Center Technologies
Advanced Call Center Technologies

28 Advanced Call Center Technologies Jobs Hiring Near You

Advanced Call Center Technologies

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Outbound Sales Agent

Blountville, TN · On-site

$14.50/hr

Advanced Call Center Technologies (ACT) is seeking energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you'll serve as the voice of ...

Advanced Call Center Technologies

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Inbound Customer Service Representative

Johnson City, TN · On-site

$17/hr

Advanced Call Center Technologies (ACT) is seeking energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you'll serve as the voice of ...

Advanced Call Center Technologies

Be Seen First

Outbound Sales Agent

Blountville, TN · On-site

$14.50/hr

Advanced Call Center Technologies (ACT) is seeking energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you'll serve as the voice of ...

Advanced Call Center Technologies

Be Seen First

Inbound Customer Service Representative

Johnson City, TN · On-site

$17/hr

Advanced Call Center Technologies (ACT) is seeking energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you'll serve as the voice of ...

Advanced Call Center Technologies

Be Seen First

Outbound Sales Agent

Blountville, TN · On-site

$14.50/hr

Advanced Call Center Technologies (ACT) is seeking energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you'll serve as the voice of ...

Advanced Call Center Technologies

Be Seen First

Outbound Sales Agent

Blountville, TN · On-site

$14.50/hr

Advanced Call Center Technologies (ACT) is seeking energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you'll serve as the voice of ...

Advanced Call Center Technologies

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Supervisor needed!! Immediate Hire!!

Harlingen, TX · On-site

$36K - $38K/yr

Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of ...

Advanced Call Center Technologies

Be Seen First

Supervisor needed!! Immediate Hire!!

Harlingen, TX · On-site

$36K - $38K/yr

Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of ...

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Advanced Call Center Technologies Jobs Information

Do workers at Advanced Call Center Technologies get paid breaks?

Yes. Most people get paid breaks.
77% of people say they get paid breaks.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and May 2026.

Does Advanced Call Center Technologies pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
77% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

At Advanced Call Center Technologies, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
70% of people say they have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Advanced Call Center Technologies affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get paid time off at Advanced Call Center Technologies?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 26 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at Advanced Call Center Technologies worry about hours?

Most people don’t worry about getting enough hours.
69% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Advanced Call Center Technologies workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Advanced Call Center Technologies?

Most people find it hard to get time off.
77% of people report it’s hard to get time off.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Advanced Call Center Technologies managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
71% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at Advanced Call Center Technologies spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at Advanced Call Center Technologies?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Advanced Call Center Technologies feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Advanced Call Center Technologies get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Advanced Call Center Technologies?

Most people feel stressed out here.
85% of people say they often feel stressed out at work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Advanced Call Center Technologies enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Advanced Call Center Technologies recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at Advanced Call Center Technologies?

Some people didn’t get enough training when they started.
62% of people report they didn’t get enough training when they started working here.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Advanced Call Center Technologies?

Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Advanced Call Center Technologies’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Advanced Call Center Technologies is doing?

Most people don’t feel well informed about how the company is doing.
82% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and June 2026.
What are the most popular titles at Advanced Call Center Technologies?
What are the most popular cities for Advanced Call Center Technologies jobs?
What are the most popular categories at Advanced Call Center Technologies?
Infographic showing various job openings at Advanced Call Center Technologies in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Outbound Sales Agent

Outbound Sales Agent

Advanced Call Center Technologies

Blountville, TN • On-site

$14.50/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 11 days ago

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Advanced Call Center Technologies rating

4.2

Company rating: 4.2 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

68th of 71 rated call and contact centers

Job description

Advanced Call Center Technologies (ACT) is seeking energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you’ll serve as the voice of our company—helping customers solve problems, navigating their questions, and making a meaningful impact on their day. We provide paid, hands-on training in computer skills, negotiation, communication, and business processes to ensure your success from day one.

At ACT, you’re not just starting a job—you’re joining a company with a strong culture, real growth opportunities, and the unique chance to become an employee-owner. More than 90% of our leadership team began their careers as Customer Experience Representatives, and you can grow right along with us.


Why You’ll Love Working at ACT

  • Clear paths for advancement
  • Flexible scheduling options
  • Generous bonus opportunities
  • Supportive supervisors and a positive, team-focused environment
  • Employee Ownership Program — a company-paid, long-term benefit
  • Comprehensive healthcare benefits (medical, dental, vision) for you and your family after 90 days
  • Paid time off and paid holidays after 90 days
  • Access to DayForce Wallet after training, allowing you to access earned wages through an easy-to-use app and prepaid card

Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • Employee ownership program
  • On-site work environment


Position Overview

As a Customer Experience Representative, you’ll deliver best-in-class service to consumers calling in for assistance. You’ll handle inquiries related to billing, payments, credits, fraud concerns, internet and mobile services, and mortgage servicing. This role is ideal for strong communicators and problem-solvers who are motivated to meet personal and team goals.


Key Responsibilities

  • Provide prompt, professional support to customers
  • Listen actively, maintain confidentiality, and respond with courtesy
  • Communicate clearly and effectively, even in challenging situations
  • Document customer interactions while managing live conversations
  • Maintain accuracy and high-quality standards in all work
  • Meet productivity goals and manage time efficiently
  • Demonstrate reliability with consistent attendance
  • Follow management direction and take accountability for tasks
  • Perform additional duties as assigned


Minimum Qualifications

  • Ability to pass a criminal background check
  • Basic computer and data entry skills
  • Previous call center or customer service experience preferred
  • High school diploma or GED required

ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT's employees to perform their job duties may result in discipline up to and including discharge.

Company Description

Advanced Call Center Technologies is seeking Customer Service Representatives to join our team.
We offer:
· Opportunities to advance within
· Tremendous bonus opportunities
· Fantastic Supervisors and a Positive environment
· Employee Owned- You will become an employee owner, once qualifications to participate are met!
· Affordable benefits for you, your spouse, and/or children after 90 days
· Paid time off and paid holidays after 90 days
Join a team where your work matters. We treat each interaction as an opportunity to strengthen loyalty to the clients we serve. You will be part of a winning team and participate in our Employee Stock Ownership Plan (ESOP) -- an added long-term savings benefit that is completely paid for by ACT. The ESOP shares the wealth with our dedicated employees and makes us a healthy stable employer. At Advanced Call Center Technologies (ACT), we are 100% owned by our employees. When our company does well, our employees share in the rewards through our Employee Stock Ownership Plan (ESOP.)

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