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AAC is seeking a highly skilled Test Analyst with proven experience in Salesforce and nCino to support end-to-end testing for our client's enterprise banking transformation program. This role will be integral in validating the functionality, performance, and data integrity of a multi-pod platform implementation that spans origination, underwriting, booking, document prep, and CRM processes. The ideal candidate will have a strong understanding of the Salesforce ecosystem, nCino workflows, and commercial banking processes.

Key Responsibilities:

Test Planning and Design:

• Develop comprehensive test plans and test cases across Salesforce and nCino along with other downstream applications based on requirements and specifications.
• Collaborate with developers, business analysts, and other stakeholders to understand requirements and objectives.
• Identify test scenarios and design test scripts to ensure thorough coverage of functionalities.
• Analyze requirements and specifications to identify potential gaps and ambiguities.
• Perform integration testing with external systems including document management, core banking, and third-party credit systems.
• Develop and maintain traceability matrices to ensure all requirements are covered by test cases.
• Maintain test documentation including scripts, logs, and regression packs.
• Perform risk analysis to prioritize testing efforts based on potential impact.

Test Execution:

• Execute manual test cases and report defects using bug tracking tools.
• Perform regression testing to ensure existing functionalities are not affected by new changes.
• Validate fixes and perform retesting of resolved issues.
• Conduct exploratory testing to identify unexpected behaviors and edge cases.
• Perform integration testing to ensure different components of the application work together seamlessly.
• Utilize test data management techniques to ensure comprehensive test coverage.

Defect Management:

• Log defects with detailed descriptions and steps to reproduce.
• Track and manage defects throughout the testing lifecycle.
• Work closely with development teams to ensure timely resolution of issues.
• Facilitate defect triage meetings to prioritize and resolve issues efficiently.

Documentation and Reporting:

• Document test results, including pass/fail status, defect details, and test coverage.
• Maintain test documentation and ensure it is up-to-date and accessible.
• Create detailed test analysis reports to provide insights into test coverage and effectiveness.

Qualifications:

• Bachelor’s degree in computer science, information technology, or a related field is preferred.
• Minimum of 5 years of experience in manual testing.
• Minimum 2 years of experience with Salesforce testing (Sales Cloud, Service Cloud, or custom objects), preferred
• Minimum 1–2 years of experience testing nCino platform modules (preferably commercial lending), preferred
• Strong understanding of software development lifecycle and testing methodologies.
• Proficiency in using test management and bug tracking tools, similar to ADO.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills.
• Experience in test analysis and requirement validation.
• Ability to perform risk-based testing and prioritize test efforts accordingly.

Preferred Skills:

• Experience with testing tools.
• Experience testing data migration or data transformation between legacy systems and Salesforce/nCino.
• Familiar with database structure Redgate, preferred.
• Knowledge of banking or financial services, particularly lending workflows.
• Familiarity with API testing using Postman or similar tools.
• Familiarity with Agile and Scrum methodologies.