Administration Building

Admin Receptionist

Southwest Behavioral & Health Services is seeking an Admin Receptionist to join our People Experience (Human Resources) Department! This is a full-time position working Monday through Friday 8am-5pm.

Job Summary:

Admin Receptionist, performs a variety of technical and administrative duties for the People Experience (Human Resource) Department. Will ensure the efficient day-to-day operation of the front office reception area. Must have working knowledge of filing, computers, and office procedures with excellent customer service skills.

Location: Administration Building 3rd Street and Osborne

Pay: Starting $16.50/hr.

Responsibilities:

• Provides clerical tasks and other duties for PE and Administration as needed.
• Maintains professionalism, positive working relationship with agency staff and visitors, neat work area, and shows initiative in improving procedures.
• Responsible for communication to customers and vendors. (receiving and announcing).
• Answer and route all incoming phone calls to internal departments and staff.
• Responsible for maintaining visitor log and providing appropriate information to visitors and callers.
• Responsible for distribution of all mail including scanning to appropriate staff as needed
• Responsible for acceptance and logging of all packages including notification to receiving parties
• Provides screening of all calls; ability to identify needs of caller and direct accordingly.
• Maintains staff and directory listing, as needed, communicating to intranet representative as necessary.
• Responsible for creating and maintaining a training guide for front desk tasks
• Scheduling of conference rooms.
• Assist in providing new hires staff badges including creating badges for employees
• Maintains high quality standards as related to the development, implementation and administration of guidelines, policies, programs and procedures
• Distribution of bi-weekly payroll and vendor checks.
• Attends regularly scheduled meetings, interdepartmental & otherwise
• Attends required in-house training as well as position specific sessions for developmental purposes
• To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.

Required Education and Experience:

• High School Diploma or GED.
• Minimum of 1-3 years of related, hands on administrative and HR support experience

Benefits:

• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years' experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual's unique perspectives, backgrounds, and experiences are welcomed and valued.

We're committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through our Empowered Belonging program, we're committed to:

• Voice & Visibility — ensuring every team member's ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.