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The System Analyst is responsible for understanding at a technical level the products they support ... acquired Hard Rock International in March 2007--the first transaction of its kind by a Native ...

The System Analyst is responsible for understanding at a technical level the products they support ... acquired Hard Rock International in March 2007--the first transaction of its kind by a Native ...

Systems Analyst 3 701 W 51st St, Austin, TX 78751 (Hybrid - Onsite Mondays & Wednesdays) 12 Months ... acquiring and integrating data from multiple data sources/technologies using Informatica for use by ...

Digital Systems Analyst 5 days ago Requisition ID: 1351 Summary The Digital Systems Analyst (DSA ... Ability to quickly acquire and apply technical, operational and industry knowledge to support ...

Technical Systems Analyst Location: 10 Park Plaza, Boston, MA (Hybrid, 1 time in office per week ... A desire to drive process improvement Qualifications acquired on job Knowledge of MassDOT ...

Backed by our founders' successful exits from two previous ventures acquired for a combined $180M ... About The Role: We are looking for a Business Systems Analyst to serve as the liaison between ...

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Hard Rock International
Hospitality Services • 10K+ employees

Other

Posted 15 days ago


Key responsibilities

  • Supports, maintains, and implements applications based on requirements and business needs.

  • Collaborates with IT team members and vendors to execute system upgrades and design technical solutions.

  • Configures applications, develops technical documentation, and supports applications in collaboration with support teams.


Hard Rock International rating

7.0

Company rating: 7.0 out of 10

Based on 114 frontline employees who took The Breakroom Quiz


Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

The Systems Analyst role works in the Seminole Hard Rock Support Services IT department and it supports a fast growing organization and a worldly recognized brand. The System Analyst is responsible for understanding at a technical level the products they support and implement. This role configures, supports, maintains and implements applications based on requirements and business needs. The Systems analyst works with a variety of members in all departments in the technology team as well as with vendors and/or partners. He/she is an active participant in meetings and discussions about vendor products and how they are utilized within the organization, as well as how they fit in the technology stack.

Job Description

Essential duties include, but are not limited to:

  • Maintains schedule of applications refreshes.
  • Collaborates with different members of the IT department and vendors to execute upgrades to existing systems.
  • Key and active participant in the design of technical solutions to solve business problems, abiding to architectural principles and standards.
  • Configure new and existing applications according to specifications.
  • Technical expert and/or liaison on a series of products within the technology stack, working with vendors as needed.
  • Develops technical documentation in a clear and concise manner.
  • Deeply understands technical requirements.
  • Works with IT team to define and execute long and short term roadmap.
  • Perform tuning and maintenance of applications.
  • Supports assigned applications in collaboration with level 1 support and other members of the IT department including vendor resources.
  • Participates in industry and products educational events and professional organizations.
  • Mentors and teaches junior systems analysts as needed Perform lunch and learns and demos, Educate business and IT members on products.
  • Follows operational IT processes.
  • Escalates issues to appropriate team member as needed.
Qualifications
  • University degree in Computer Science or Business Administration required; OR, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
  • 3-5 years of experience as a systems analyst in a complex technical environment, some of those working as a lead systems analyst or a senior analyst mentoring staff.
  • 3-4 years of experience with Casino Management Systems (CMS) preferred
  • 3-4 years of experience with Slot Management Systems (SMS) preferred
  • 3-4 years of experience with Loyalty Systems preferred, but not required
  • Familiar with concepts relating to casino/gaming environments
  • Familiar with concepts relating to loyalty systems and environments
  • Self-starter, organized, independent.
  • Ability to work and thrive in a fast paced and team environment.
  • Problem solver.
  • Ability to work in a cross functional team.
  • Open minded.
  • Excellent analytical skills.
  • Excellent communication and presentation skills.
  • Willingness to travel as deemed necessary by IT Management (national & international).
  • Experience working in a Casino Gaming related industry a plus.
  • Experience working within an Agile environment a plus.
Work Environment

Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be in operating areas. In these areas, you may be exposed to environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!

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What Hard Rock International employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Hard Rock International logo

About Hard Rock International

Sourced by ZipRecruiter

With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company's two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Davie, FL, US