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60 Acorn Production Analyst Jobs Hiring Near You

Blue Acorn iCi

Analytics Consultant (AA, CJA)

$90K - $150K/yr

Blue Acorn iCi is seeking a skilled Analytics Consultant who has a broad range of experience in the ... Works with product teams to shape the strategy and capabilities for key digital consulting ...

Blue Acorn iCi

RTCDP Product Lead (Dallas, TX)

Dallas, TX · On-site

$130K - $170K/yr

Position Overview Blue Acorn iCi is looking for an RTCDP Product Lead to serve as a hands-on expert ... Experience with AEP Query Service and Data Distiller for audience analysis and enrichment Preferred ...

Acorn Biolabs, Inc.

... Acorn's solutions, ensuring practices purchase and actively utilize and advocate for the product ... Leverage CRM (e.g., Copper) and data analytics to track performance, refine targeting, and optimize ...

Blue Acorn iCi

AI Engineer (San Jose, CA)

San Jose, CA · On-site

$125K - $175K/yr

Position Overview Blue Acorn iCi is seeking an AI Engineer to design and ship AI-powered solutions ... Build production-grade AI solutions using LLMs, agents, RAG pipelines, and orchestration frameworks.

Blue Acorn iCi

AI Engineer (San Jose, CA)

San Jose, CA · On-site

Position Overview Blue Acorn iCi is seeking an AI Engineer to design and ship AI-powered solutions ... Build production-grade AI solutions using LLMs, agents, RAG pipelines, and orchestration frameworks.

Blue Acorn iCi

AI Engineer (San Jose, CA)

San Jose, CA · On-site

$125K - $175K/yr

Position Overview Blue Acorn iCi is seeking an AI Engineer to design and ship AI-powered solutions ... Build production-grade AI solutions using LLMs, agents, RAG pipelines, and orchestration frameworks.

Blue Acorn iCi

Project Manager (San Jose, CA)

San Jose, CA · On-site

$125K - $175K/yr

Position Overview Blue Acorn iCi is seeking a Project Manager to lead the planning, execution, and ... Experience in a customer-facing or technical PM role, particularly within data, analytics, or ...

Blue Acorn iCi

AEP Full Stack Architect

Fort Worth, TX · Remote

The successful MSA will have deep digital marketing product implementation expertise, enterprise ... About Blue Acorn iCi Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital ...

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Stairsafe Acorn Club Agent - Orlando, FL

Acorn Stairlifts

Orlando, FL • On-site

$14.50 - $19.25/hr

Other

Posted 13 days ago

Acorn Stairlifts rating

5.5

Company rating: 5.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Stairsafe Acorn Club Agent - Orlando, FL
***To be successful in this position requires proper phone skills of a traditional customer service role but also it is helpful to have mechanical aptitude.***
POSITION SUMMARY
Act as the primary point of contact for customers and dealers having questions or concerns with installation, service or of an administrative nature.
ESSENTIAL FUNCTIONS
  • Monitor, Action, Resolve Stairsafe Reporting
  • Monitor, Action, Resolve Acorn Club Contact Requests
  • Resolve customer concerns
  • Provide technical assistance
  • Escalate advanced-level technical requests and customer complaints.
  • Completes incident reports
  • Contacts assigned clients 24 hours in advance to confirm service appointments
  • Cluster annual inspections daily, ensure all field personnel have a minimum of three jobs daily.
  • Assist customers with parts ordering and service call scheduling.
  • Document client contact and outcome in client database.
  • Determine warranty coverage and enforce field collections or provide accurate invoicing for finance department.
  • Process payments
  • Identify and escalate recurrent breakdown and services.
  • Process RMA's
  • Respond to voicemail's and techsupportteam email requests.
  • Observes all health/safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
  • Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
SKILLS
  • Must have basic working knowledge of Microsoft Windows and have proficient typing skills.
  • Should possess good reading skills and have a clear speaking voice; Capacity for listening, dealing with confrontation, and overcoming objections.
  • Customer-centric mentality.
  • Product knowledge and methodological troubleshooting.
ATTRIBUTES
  • Telephone etiquette, maintain a positive, empathetic and professional attitude towards customers at all times.
  • Ability to read and comprehend simple instructions, short correspondence, and memos; Ability to write simple correspondence; Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Excellent verbal and written communication skills.
  • Works with the team; contributes to positive team environment
  • Approaches others in a tactful manner; Reacts well under pressure; Accepts and adapts to frequent change.
  • Works with integrity and ethically; supports organization's culture, goals, and values.
  • Adheres to work schedule.
  • Ability to apply analytical thinking

EDUCATION / EXPERIENCE
Associate's degree (A. A.) or equivalent from two-year College or technical school; or two to four years related experience and/or training; or equivalent combination of education and experience.
PHYSICAL REQUIREMENTS
Must occasionally lift and/or move up to 10 pounds.
Regularly required to sit, talk, or listen; occasionally required to stand.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate.
NOTE: This job description is not intended to be all-inclusive.

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