ACME

ACME

60 jobs near Columbus, OH

Customer Service Level III

San Mateo, CA · On-site

$18.25 - $24.75/hr

Who We Are: We are an award winning late stage SaaS start up that is revolutionizing the $165B recruitment market with a hiring platform based on cutting edge technologies and network integrations ...

Customer Service Level VI

San Mateo, CA · On-site

$19.25 - $25.75/hr

Who We Are: We are an award winning late stage SaaS start up that is revolutionizing the $165B recruitment market with a hiring platform based on cutting edge technologies and network integrations ...

Saia offers competitive pay, benefits, and opportunities with comprehensive paid training programs. Interested in Saia's Free Dock-to-Driver Training program? Click Here for more details. Line and ...

Highly reputable Egg Donation and Surrogacy Agency based in Pasadena has an immediate opening for an Administrative Assistant. Our mission is to guide Intended Parents, egg donors, sperm donors, and ...

Administrative Assistant

Pasadena, CA · On-site

$19.75 - $26.50/hr

Highly reputable Egg Donation and Surrogacy Agency based in Pasadena has an immediate opening for an Administrative Assistant. Our mission is to guide Intended Parents, egg donors, sperm donors, and ...

Customer Service Level V

San Mateo, CA · On-site

$18.25 - $24.75/hr

Who We Are: We are an award winning late stage SaaS start up that is revolutionizing the $165B recruitment market with a hiring platform based on cutting edge technologies and network integrations ...

Highly reputable Egg Donation and Surrogacy Agency based in Pasadena has an immediate opening for an Administrative Assistant. Our mission is to guide Intended Parents, egg donors, sperm donors, and ...

Customer Service

Boston, MA · On-site

$17.50 - $23.75/hr

Position at ReParts LLC Responsibilities: * Outbound email and phone calling to qualify incoming marketing leads * Use of Salesforce.com to pass qualified leads to the sales organization * Perform ...

We are looking for a talented Technical Engineer for the Wendy's engineering team. Requirements * Hacker mindset * Expertise with Objective-C and Xcode * Thorough and recent experience developing for ...

Saia offers competitive pay, benefits, and opportunities with comprehensive paid training programs. Interested in Saia's Free Dock-to-Driver Training program? Click Here for more details. Line and ...

Customer Service Level III

Denver, CO · On-site

$16.50 - $22.50/hr

Who We Are: We are an award winning late stage SaaS start up that is revolutionizing the $165B recruitment market with a hiring platform based on cutting edge technologies and network integrations ...

Administrative Assistant

San Mateo, CA · On-site

$20.50 - $27.50/hr

* Answering incoming calls; taking messages and re-directing calls as required * Dealing with email enquiries * Taking minutes * Diary management and arranging appointments, booking meeting rooms and ...

Job Objectives tasks and functions CSMs must accomplish to effectively perform their role * Drive Value Realization * Proactively engages customers to ensure they gain maximum value from Jobvite ...

Enterprise Sales Leader Integrated Marketing Solutions Who we are: Merkle is the largest privately-held customer relationship marketing agency in the United States. As a leading provider of fully ...

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National labor and employment law firm seeking associate attorney with 2-3 years' experience. Firm is well known across the country for their seminars and training. Excellent academic credentials ...

Implementation Manager-Customer Success Team * Customer Success • San Mateo Responsibilities include: * Work with customers to understand goals and business processes * Provide expert knowledge of ...

To ensure complete satisfaction of our customer base by providing high quality service-related repairs, modifications, emergency Preventative Maintenance service, and/or customer training functions ...

* Creates efficient and logical databases for clients. * Designs and codes superior technical solutions. * Easily recognizes system deficiencies and implements effective solutions. * Creates and ...

Showing results 21-40

Customer Service Level III

Acme

San Mateo, CA • On-site

$18.25 - $24.75/hr

Other

Medical, Dental, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Who We Are:
We are an award winning late stage SaaS start up that is revolutionizing the $165B recruitment market with a hiring platform based on cutting edge technologies and network integrations with Facebook, Linkedin and Twitter just to name a few. We power the hiring for rapidly growing startups to Fortune 500 companies like SpaceX, Twitter, Starbucks, Nest, Sound Cloud, and Square. We have a cross collaborative environment with a company culture unlike any other. We offer a competitive salary, medical/dental benefits, PTO, paid holidays, and pre-IPO stock. Join our team!
What Will You Do:
  • Provide email and phone support to customers to ensure their success
  • Work with customers to understand goals and business processes
  • Provide expert knowledge of our application to the customer
  • Participate in the design of automating features in Jobvite
  • Drive to continually improve our internal process for customer care
  • Identify, troubleshoot and resolve issues encountered by users, confirm and report bugs
  • Document issues using case format in our CRM system and defects in our bug tracking tool
  • Act as a liaison between our Product Management and Engineering teams
  • Collaborate with other employees by providing important customer feedback, process-improvement suggestions, new troubleshooting tips and other actions that involve improving our product
  • Develop technical solutions to be posted to both internal and external knowledge base
What Will You Bring:
    • A 4 year degree and/or 5+ years of demonstrated industry experience
    • Prior applicable experience in a technical support or professional services environment
    • Technical competence including general understanding of IT and enterprise software, specifically ASP ("on-demand", SaaS), networking, hardware, and implementations
    • Working knowledge of enterprise integrations including batch interfaces and Web Services
    • IT systems and networking experience with exposure to underlying security issues
    • Demonstrated analysis, problem solving and troubleshooting expertise
    • Solid understanding of Internet technologies, web servers and web proxy servers
    • Ability to multi-task and perform effectively under pressure
  • Comfortable interacting with all levels of management and roles within the client organization
  • Ability to effectively prioritize and escalate customer issues as required
  • Excellent communication and presentation skills to effectively explain a solution to a customer's problems
  • Detailed, organized and results oriented
  • Ability to learn and assimilate technical information quickly
  • Enthusiasm, strong work ethic and a positive attitude
  • PMP and Salesforce experience a plus

What Will You Get:
  • Competitive salary
  • Medical/Dental benefits
  • Solid late stage stock options
  • PTO
  • Paid Holidays
  • An experience you will cherish forever
What We Have Accomplished:
Recruiting technology has always been about innovation - the promise of sourcing and hiring great talent before the next guy. If, like us, you believe that hiring the best people is of the utmost importance, then you should expect technology with a laser focus on helping you find today's greatest candidates.
Delivering on the promise of innovation moves Jobvite forward every day. Jobvite serves companies with the highest expectations of recruiting technology and candidate quality. Companies that value an easy-to-use applicant tracking system, social grown employee referrals, and positive candidate experiences choose Jobvite.
Recent Jobvite Awards & Accolades:
  • 10/2014 Raised $25 Million series "D" funding round
  • Best in Biz Award, 2014
  • Brandon Hall Excellence Awards (Jobvite Engage: Gold Award), 2014
  • Brandon Hall Excellence Awards (Best Advance in Unique Talent Acquisition Tech.), 2014
  • Deloitte Fast 500, 2014
  • SVUS Award for Best Customer Support Team, 2014
  • Customer Service Department of the Year (Stevie Awards), 2014