Description
Rocky Waters Motor Inn is a one-of-a-kind property where genuine, personal hospitality sets us apart. As a Houseperson, you are an essential part of the team that keeps our property looking and functioning at its best - maintaining the cleanliness and upkeep of guest rooms, supporting the Innkeeper team, caring for our grounds and public spaces, and responding to basic maintenance needs as they arise. This is a hands-on role for someone who takes real pride in a job well done and understands that a clean, well-maintained property is the foundation of a great guest experience.
What You'll Do
Property Care & Standards
- Maintain the cleanliness and upkeep of guest rooms, including replacing bed linens and restocking room supplies to AATMOS standards
- Maintain property grounds and public spaces in excellent condition at all times
- Assist in laundry operations including sorting, pre-treatment, washing, drying, and folding of hotel linens
- Stock, maintain, and organize storage closets and facilities with proper inventory levels
- Follow all AATMOS safety, sanitation, and standard operating procedures throughout each shift
Maintenance & Security
- Respond to basic maintenance issues in a timely manner and in accordance with company policy
- Report damaged property and any safety or security concerns to the appropriate team members promptly
- Maintain the safety of guests and the security of all guest units at all times
- Apply working knowledge of basic hand and power tools to address general repair needs as assigned
Team & Communication
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- Stay accessible and responsive to the front desk, Innkeeper team, and Operations Manager throughout each shift
- Record and respond to guest service requests accurately and in a timely manner
- Support fellow team members across the Innkeeper team and property operations as needed
Requirements
What We're Looking For
Experience & Education
- High school diploma or equivalent preferred
- 1 year of hotel or property maintenance experience preferred but not required
Skills & Abilities
- Working knowledge of basic hand and power tools, general cleaning principles, cleaning products and equipment, and grounds maintenance equipment
- Reliable, detail-oriented, and able to work independently with minimal supervision
Physical & Schedule Requirements
- Flexible availability including evenings, weekends, and holidays
- Ability to stand, walk, bend, and lift up to 50 lbs consistently throughout each shift