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Summary

The HR/Payroll Coordinator provides administrative and HR/payroll support within the Terminal under established company procedures and management direction. This position processes payroll-related information, maintains employee records, supports onboarding and orientation, and assists with HR programs. The role serves as a first-line resource for routine associate questions and escalates employee relations, labor relations, payroll, and compliance-related matters to appropriate resources. The position also provides backup support for front desk, billing, and scheduling functions to support efficient facility operations.

Essential Duties and Responsibilities

• Process weekly payroll for hourly associates in coordination with supervisors and Corporate Payroll.

• Audit and validate time and attendance data and coordinate corrections through established procedures.

• Prepare weekly and monthly payroll and benefits reports.

• Reconcile and submit union dues, 401(k), and benefit contributions per company and CBA requirements.

• Research payroll discrepancies and escalate issues as appropriate.

• Maintain HRIS records and process employee status changes.

• Maintain personnel, medical, safety, and training records per retention and confidentiality requirements.

• Track FMLA usage and forward documentation to Corporate Benefits; direct associates for eligibility determinations.

• Maintain required state and federal postings and notify management of compliance issues.

• Prepare unemployment and separation documentation with management.

• Track attendance, call-offs, and assignment records using established processes.

• Monitor cumulative hours and maintain call/order logs per CBA guidelines.

• Communicate assignment and attendance expectations as directed.

• Report workforce trends and escalate discrepancies or CBA-related questions.

• Process disciplinary documentation; does not determine outcomes.

• Prepare onboarding materials and conduct new hire orientation.

• Serve as a first-line resource for routine payroll, benefit, and HR questions.

• Provide general information and direct associates toappropriate resourcesfor non-routine issues.

• Support professional communication and escalation channels.

• May assistwith interview scheduling and candidate support.

• Provide backup support for front desk operations.

• Support billing, scheduling, invoicing, and general office functions.

• Prepare correspondence using approved templates.

• Support management with administrative tasks and special projects.

• Perform other duties consistent with the role.

Minimum Requirements

• High school diploma or GED

• 1–2 years payroll or office experience

• Strong organizational, multitasking, and accuracy skills

• Knowledge of payroll practices and basic accounting principles

• Ability to maintain confidentiality

• Strong communication and customer service skills

• Proficient in Outlook, Word, and Excel

• Schedules may vary based on payroll deadlines and operational needs; overtime is provided in accordance with applicable law."

• Valid driver's license

• Ability to travel between locations with or without reasonable accommodation

Preferred Qualifications

• Associate or bachelor's degree is preferred in HR or a related field

• Experience in the manufacturing industry preferred.

• Experience with employee onboarding, administering benefits, and payroll is strongly preferred

• Experience in a union environment preferred

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position.

Equal Employment Opportunity

AWCTis an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, disability, or any other protected class with respect to employment opportunities.