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Posted 19 days ago
Job description
Product Solutions Specialist
We are looking for a Product Solutions Specialist. This role sits at the intersection of Product Management, Solutions Engineering, Customer Engagement, and Enterprise IT Operations. It is ideal for someone who enjoys deeply understanding complex technology and helping shape how it is positioned, adopted, and evolved in the market. This individual will play a key role in bridging product development and customer needs — translating technical capabilities into real-world operational value while influencing product direction across Identity & Access Management (IAM), IT Asset Management (ITAM), endpoint management, and enterprise automation.
Responsibilities:- Develop deep expertise in the platform, architecture, and technical capabilities across IAM, ITAM, endpoint management, and enterprise IT operations
- Partner with sales and leadership to support customer conversations, technical discovery sessions, demos, and solution evaluations
- Help translate customer requirements into product feedback, roadmap influence, and go-to-market positioning
- Serve as a trusted technical advisor during evaluations, proof of concepts, and early implementations
- Collaborate closely with engineering and product teams to refine positioning, workflows, integrations, and feature priorities
- Assist in developing technical enablement materials, use cases, solution messaging, and IT operations best practices
- Stay current on market trends within IAM, Identity Governance & Administration (IGA), ITAM, software asset management (SAM), hardware asset management (HAM), endpoint management, and enterprise IT operations
- Support conversations around software licensing, asset visibility, access governance, compliance, device lifecycle management, and automation opportunities within enterprise environments
- Atlanta-based preferred
- Hybrid presence expected (Perimeter / Dunwoody area office)
- Direct hire strongly preferred due to market competitiveness
- 6–8 years of experience in a technical product, solutions engineering, technical pre-sales, ITAM, IAM, or enterprise platform role
- Strong understanding of IAM, Identity Governance, ITAM, endpoint/device management, or enterprise IT operations
- Experience working with or competing against platforms such as Flexera, Ivanti, ServiceNow, SailPoint, ManageEngine, or similar enterprise IT management tools
- Familiarity with SAM, HAM, software licensing, access governance, compliance, or device lifecycle management is highly preferred
- Ability to understand technical architecture and communicate effectively with both engineers and business stakeholders
- Proven ability to operate in early-stage or high-growth product environments
- Preference for candidates who have demonstrated stability (typically 2–3 longer tenures versus frequent moves)
- Exposure to AI-driven platforms or emerging automation technologies
- Experience influencing product roadmap or working closely with product leadership
- Background supporting enterprise SaaS implementations or complex technical sales cycles
- Experience supporting IT operations, IT governance, or enterprise asset management initiatives