Artmark

Inside sales / Office assistant

Artmark Group, a well-established import/export company serving OEM and industrial customers in North America, is seeking a candidate to fill a new position in the sales and traffic department.

This is a fast-paced, data-driven environment.

This role is ideal for a motivated early-career supply chain professional who is comfortable working with numbers and managing multiple priorities.

Key Responsibilities:

• Provide comprehensive administrative support to our sales team and contribute to revenue growth.
• Handle customer inquiries, prepare sales quotations, and proforma invoices
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Monitor inventory levels and recommend replenishment actions to avoid stockouts or excess inventory
• Prepare purchase orders as needed

​Qualifications:

• Previous experience in customer service, sales, preparing customer invoices, or other related fields
• Ability to build rapport with clients and team members
• Ability to prioritize and multitask
• Positive and professional demeanor
• Motivated and detail-oriented person, and eager to learn new tasks
• Excellent written and verbal communication skills in English and Spanish a plus
• Knowledge of Office 365, mainly Excel and other software applications

Artmark Group operates as a global sourcing specialist in valves, pumps, electrical, and fastener industries.