Aria Smile

We are accepting applications from candidates with Dental Office Manager experience. Please do not apply for the position if you don't have any dental experience. 

Overview
We are a state of the art start up office focused on high quality dental care and aiming to provide patients with the best experience possible.

We are seeking a dynamic and detail-oriented Dental Treatment Coordinator to join our vibrant dental team. In this vital role, you will serve as the primary liaison between patients, insurance providers, and the dental office, ensuring a seamless patient experience from appointment scheduling to treatment planning. Your energetic approach and excellent communication skills will help foster a welcoming environment while efficiently managing administrative and clinical coordination tasks. This position offers an exciting opportunity to contribute to high-quality patient care and support the operational success of our dental practice.

Duties

• Greet patients warmly, verify insurance coverage, and assist with patient intake processes.
• Schedule appointments accurately utilizing dental office management software, coordinating with clinical staff to optimize daily workflow.
• Review and update patient medical records, ensuring compliance with HIPAA regulations and maintaining meticulous documentation review procedures.
• Handle insurance verification and pre-authorizations efficiently.
• Educate patients on treatment plans, financial options, and care instructions while providing exceptional patient service through phone etiquette and in-person interactions.
• Maintain accurate dental terminology records, medical coding documentation, and ensure all documentation aligns with health information management standards.
• Support front desk operations by handling multi-line phone systems, filing medical records, and performing clerical tasks such as typing reports and managing office supplies.
• Assist in clinic operations by coordinating care plans, verifying insurance coverage, and ensuring compliance with HIPAA standards for patient confidentiality.

Requirements

• Proven experience in a dental office or clinic setting with strong knowledge of dental terminology and medical billing procedures.
• Experience with Open Dental is essential, proficiency in Microsoft Office suite is desired, knowledge of Adit is a plus.
• Knowledge of insurance verification processes; experience with CPT coding and ICD coding is highly preferred.
• Excellent organizational skills with attention to detail for documentation review and health information management.
• Strong communication skills with the ability to provide exceptional patient service while demonstrating professional phone etiquette.
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining accuracy in filing, data entry (including 10 key typing), and office management duties.
• Bilingual abilities are a plus to serve diverse patient populations effectively.
• Knowledge of HIPAA regulations to ensure confidentiality of protected health information (PHI). Join our team to make a meaningful difference in patients’ lives by providing outstanding administrative support within a friendly and professional dental environment!