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Arena Recreation Specialist
Position Overview
The Arena Recreation Specialist is responsible for supervising Allstar's courts, arena activities, open play sessions, sports programs, rentals, and recreational equipment. This position helps create a safe, organized, clean, and engaging experience for every guest using the arena.
The ideal candidate is active, attentive, confident when enforcing rules, and comfortable interacting with children, families, athletes, coaches, and party guests. This team member must remain engaged throughout the shift and take responsibility for the condition and operation of the arena.
Primary Responsibilities
Arena and Court Supervision

A

ctively supervise the arena, courts, bounce house areas, and assigned activities.

E

nforce safety rules, facility policies, court schedules, and age restrictions.

P

revent unsafe behavior, equipment misuse, and unauthorized court access.

A

ssist guests with pickleball, volleyball, dodgeball, open play, and other sports activities.

M

aintain awareness of all activity taking place in the assigned area.

R

espond quickly and professionally to injuries, conflicts, or safety concerns.

C

omplete required safety inspections before activities, rentals, parties, and open play sessions.
Guest Experience

W

elcome guests and explain court rules, schedules, available activities, and facility expectations.

H

elp guests check in for open play, court rentals, practices, leagues, tournaments, and special events.

C

reate an energetic, welcoming, and organized environment.

A

nswer basic questions about Allstar programs, rentals, parties, and upcoming events.

C

ommunicate concerns or guest complaints to the appropriate leader.

E

ncourage participation while maintaining appropriate boundaries and professional conduct.
Court and Equipment Management

S

et up and break down nets, goals, barriers, tables, seating, and sports equipment.

I

nspect balls, paddles, nets, cones, and other equipment for damage or safety concerns.

K

eep equipment organized, properly stored, and ready for use.

T

rack missing, damaged, or improperly used equipment.

P

repare courts for rentals, practices, open play sessions, parties, and special events.

E

nsure activities begin and end according to the published schedule.
Cleaning and Facility Standards

M

aintain clean courts, walkways, seating areas, entrances, and equipment-storage areas.

S

weep, mop, wipe down, sanitize, and remove trash as assigned.

A

ddress spills, food, drinks, toys, or other prohibited items immediately.

C

omplete opening, shift-change, and closing checklists.

R

eport damaged flooring, equipment, bounce houses, doors, lighting, or other facility concerns.

A

ssist with general cleaning and operational duties when arena activity is slow.
Programs and Events

A

ssist with open play, sports clinics, leagues, tournaments, dodgeball nights, field trips, parties, and community events.

H

elp explain game rules and organize teams when needed.

S

upport coaches, party hosts, leaders, and event partners during scheduled activities.

M

aintain control of activity transitions, court rotations, and participant flow.

H

elp create an engaging experience without allowing activities to become disorganized or unsafe.
Performance Expectations
The Arena & Sports Specialist is expected to:

R

emain attentive and actively engaged throughout the shift.

T

ake initiative instead of waiting to be told what needs to be done.

C

ommunicate clearly with guests, team members, and leaders.

E

nforce rules consistently, respectfully, and confidently.

M

aintain a clean and organized arena at all times.

A

rrive on time, in uniform, and prepared to work.

F

ollow assigned checklists, schedules, and leadership instructions.

M

ove with urgency when responding to guests, cleaning needs, and safety concerns.

A

ssist other departments when operational needs require support.

N

ever stand around, sit unnecessarily, use a phone, or ignore activities in the assigned area.
Qualifications

M

ust be dependable, responsible, and comfortable working independently.

S

trong communication and guest-service skills.

A

bility to confidently enforce rules with children and adults.

I

nterest in sports, recreation, events, or youth activities is preferred.

P

revious experience in recreation, childcare, coaching, hospitality, sports, or customer service is helpful but not required.

M

ust be able to learn basic rules and procedures for pickleball, volleyball, dodgeball, and other activities.

M

ust be willing to complete required safety and operational training.
Physical Requirements

A

bility to stand and walk for extended periods.

A

bility to bend, reach, squat, and move throughout the arena.

A

bility to lift and carry sports equipment, tables, chairs, and supplies weighing up to 40 pounds.

A

bility to work in an active and sometimes loud environment.

A

bility to participate in equipment setup, cleaning, and activity demonstrations.
Availability Requirements

M

ust be available for a combination of weekdays, evenings, weekends, school holidays, and special events.

M

orning and daytime availability may be required for field trips, practices, rentals, and facility programming.

W

eekend availability is strongly preferred.

S

chedule may vary based on court rentals, parties, tournaments, and seasonal programming.
Success in This Position
Success is measured by:

G

uest safety and rule compliance.

C

leanliness and organization of the arena.

A

ccurate and timely court setups.

P

ositive guest interactions.

P

roper care of equipment and facility property.

D

ependability, communication, and initiative.

A

bility to operate the arena without constant leadership intervention.
Employment Statement
This job description summarizes the primary responsibilities of the position but does not include every possible assignment. Team members may be asked to perform additional duties based on operational needs. Employment with Allstar Pizza & More is at will and may be ended by either the team member or the company at any time, subject to applicable law.