Antelope Point Holdings

JOB DESCRIPTION

Position Title: Busser Department: Food & Beverage

Salary Range: $13.85 Reports to: Food & Beverage Director

Employment Status: Seasonal FLSA Status: Non-Exempt

POSITION SUMMARY

Responsible for providing quality food service to guests in a friendly, efficient manner, maintaining and enhancing the quality of our customer service. Bussers are responsible for assisting the servers and their colleagues in delivering orders, cleaning tables, and delivering and filling drinks, and keeping the restaurant clean and orderly. Bussers will work in close collaboration with colleagues and follow established health and safety standards and enhance the service and goals set by Antelope Point Marina.

ESSENTIAL FUNCTIONS & DUTIES

• Greet guests in a polite, positive manner and create an atmosphere of hospitality;
• Clear and clean tables quickly and efficiently after guest use
• Reset tables according to restaurant standards
• Refill water, beverages, and assist guests as needed
• Support servers with food delivery and table maintenance
• Maintain cleanliness of dining areas, service stations, and restrooms
• Stock supplies such as napkins, utensils, condiments, and glassware
• Assist with opening and closing duties
• Follow all health, safety, and sanitation standards
• Provide friendly and professional customer service at all times
• Possess the ability to react productively to other duties as reasonably assigned.

QUALIFICATIONS

• Minimum age of 16 years old
• Ability to work in a fast-paced, team-oriented environment
• Strong communication and customer service skills
• Ability to stand, walk, bend, and lift up to 25 lbs for extended periods
• Willingness to work flexible schedules, including weekends and holidays
• Must adhere to company dress code and maintain a clean, professional appearance at all times

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

• High school diploma or GED equivalent preferred.

EXPERIENCE

• This is an entry level position. No prior experience is necessary.

TECHNICAL SKILLS

• Knowledge of ability to be trained in point of sales system.

GENERAL SKILLS

• Knowledge of APM marina services and amenities.
• Guest relation skills which allow calm, effective, polite and professional resolution of guest problems or concerns.
• Knowledge or ability to be trained in fire extinguisher operation.
• Knowledge or ability to be trained in ISO/EMS awareness.
• Knowledge or ability to be trained in employee orientation
• Knowledge or ability to be trained in hazard communication.
• Knowledge or ability to be trained in hazardous materials response/respiratory protection.
• Knowledge or ability to be trained in emergency response.
• Knowledge or ability to be trained in recyclable materials.
• Knowledge or ability to be trained in blood borne pathogen awareness.

DOES THIS POSITION HAVE SUPERVISORY RESPONSIBILITY? IF YES, PLEASE DESCRIBE THE NATURE OF THE RESPONSIBILITY AS WELL AS THE NUMBER AND TITLE OF POSITIONS WHICH REPORT TO THIS POSITION.

No. This position does not have inherent supervisory responsibility.

DOES THE INCUMBENT HAVE ACCESS TO CONFIDENTIAL INFORMATION AS DEFINED BY THE ANTELOPE POINT MARINA HANDBOOK? IF YES, PLEASE EXPLAIN: No.

DOES THE INCUMBENT HAVE ACCESS TO OR HANDLE COMPANY FUNDS? IF YES, PLEASE EXPLAIN: No. Bussers should direct all financial transactions to server, host, bartender, or manager.

IS IT IMPORTANT TO THIS POSITION THAT THE INCUMBENT BE ABLE TO COMMUNICATE FLUENTLY IN ENGLISH? IF YES, PLEASE EXPLAIN:

YES. This position requires reading, writing, and communicating fluently in English to process orders and convey pertinent information with guests and colleagues. Reasonable accommodations may be made to those with disabilities

ENVIRONMENTAL CONDITIONS

The incumbent must be able to work around water. Employees are expected to promote a safe working environment for themselves, coworkers, and our guests.

Position/duties may require lifting, carrying, pushing and/or pulling objects up to fifty (50) pounds with assistance if reasonably needed, while reaching or handling materials, supplies, tools, equipment and/or debris.

Conduct assignment of shift work during periods up to sixteen (16) hours. Must be able and willing to work a flexible and potentially rotating schedule, including weekends, holidays and during a twenty-four hour period. The position is also subject to "on call" status outside of regularly scheduled shifts to address maintenance tasks which require immediate attention.

The position will involve working outdoors in adverse or inclement weather conditions including but limited to extreme heat.

EVALUATION

Performance of this job will be evaluated in accordance with provisions of the Antelope Point Marina policy regarding employee performance evaluation. The employee understands that a 90 day performance evaluation will be conducted to discuss job responsibilities and performance requirements. Should the employee not meet the performance standards of the position, APM management reserves the right to terminate the employment relationship or relocate the employee to another position within the company, if available.

INTENT AND FUNCTION OF JOB DESCRIPTION

All job descriptions have been reviewed to ensure that only essential functions and duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements,skills and abilities included have been determined to be the minimal standards required to perform successfully on the position. In no instance, however, should the duties, responsibilities and requirements delineated be interpreted as all-inclusive. In addition, managers may assign other related functions and requirements for the position.

Job descriptions do not create an employment contract. APM maintains its status as an at-will employer. APM or the employee may terminate the employment relationship at will at any time, with or without cause, so long as there is no violation of any applicable state or federal law(s).