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Advocate Billing

60 jobs near Columbus, OH

Parnall Law

Billing Specialist

Albuquerque, NM · On-site

$16/hr

Strong advocacy for clients and against pushy insurance representatives or medical providers ... Further, the Billing Specialist will verify all provider balances in a timely manner so that the ...

Parnall Law

Billing Specialist

Albuquerque, NM · On-site

$16/hr

Strong advocacy for clients and against pushy insurance representatives or medical providers ... Further, the Billing Specialist will verify all provider balances in a timely manner so that the ...

HealthCheck360

Member Services Advocate

Dubuque, IA · On-site

... claims and billing issues, and partner directly with providers, carriers, and third-party ... facing advocacy role. Full-Time Benefits - Most benefits start day 1 * Medical, Dental, Vision ...

HealthCheck360

Member Services Advocate

Dubuque, IA · On-site

... claims and billing issues, and partner directly with providers, carriers, and third-party ... facing advocacy role. Full-Time Benefits - Most benefits start day 1 * Medical, Dental, Vision ...

HealthCheck360

Member Services Advocate

Asbury, IA · On-site

... claims and billing issues, and partner directly with providers, carriers, and third-party ... facing advocacy role. Full-Time Benefits - Most benefits start day 1 * Medical, Dental, Vision ...

HealthCheck360

Member Services Advocate

Dubuque, IA · On-site

... claims and billing issues, and partner directly with providers, carriers, and third-party ... facing advocacy role. Full-Time Benefits - Most benefits start day 1 * Medical, Dental, Vision ...

HealthCheck360

Member Services Advocate

Dubuque, IA · On-site

... claims and billing issues, and partner directly with providers, carriers, and third-party ... facing advocacy role. Full-Time Benefits - Most benefits start day 1 * Medical, Dental, Vision ...

Yukon-Kuskokwim Health Corporation

Patient Advocate

Bethel, AK · On-site

$19.50 - $25.25/hr

Patient Advocate Bethel, Alaska We are working together to achieve excellent health. Come join us ... The candidate brings with them a long professional history of patient access, billing, account ...

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Showing results 41-60

Director, Broker Advocate & Team Lead

Career Search

Franklin Lakes, NJ

Full-time

Posted 15 days ago

Job description

Company Overview:

Emry Health, an affiliate of Goodroot, transforms the healthcare experience through smart, proactive, cost-effective, and healthcare navigation. We help individuals and employers get the most value out of their healthcare by removing confusion, reducing costs, and improving outcomes.

Emry offers two specialized programs:

  1. Emry Concierge provides white-glove healthcare navigation for high-net-worth individuals and their families. With highly personalized service, Emry Concierge guides clients through every step of the healthcare journey-ensuring fast access to quality care, minimizing stress, and optimizing outcomes.
  2. Emry Bill Assist delivers expert financial advocacy for employees, helping them identify eligibility for hospital financial assistance, verify the accuracy of high-cost medical bills, and negotiate lower charges-so they can focus on their recovery, not their expenses.

Role and Responsibilities:

The Director, Broker Advocate & Team Lead - Concierge Advocacy is responsible for delivering exceptional healthcare advocacy services to clients while also providing support, mentorship, and operational guidance to fellow Advocates. In this role, you will continue to manage a portfolio of clients, with a focus on supporting broker partnerships, and will assist in training and mentoring team members to ensure service excellence. This is a hands-on position ideal for an individual who is passionate about client service, team development, and operational consistency within a growing organization.

  • Manage and retain a personal portfolio of clients, providing healthcare advocacy services related to insurance navigation, claims management, billing resolution, provider research, and healthcare decision support.
  • Build strong relationships with referral partners, support their clients through high-quality advocacy services, and help strengthen overall client satisfaction.
  • Provide consultative support to clients on insurance coverage selection, benefit utilization, billing issues, Rx management, and care navigation.
  • Review and analyze medical bills, EOBs, coverage discrepancies, and assist clients with issue resolution by liaising with insurance carriers and providers.
  • Serve as a resource and mentor for Advocates, providing guidance on case handling, client communications, and operational best practices.
  • Assist with onboarding, training, and development of new Advocates, helping to build foundational skills in client service and case management.
  • Lead the development of a pod/team structure, foster collaboration, cross-training, and shared accountability to ensure uninterrupted client service.
  • Monitor assigned cases for quality and adherence to service standards, escalating operational issues or client concerns as appropriate.
  • Collaborate with leadership on initiatives to enhance referral partner relationships, client service models, and team performance.
  • Stay current on industry trends, insurance regulations, healthcare advocacy practices, and best practices in client service.

Apply