Acl America

Operations & Inventory Analyst (Korean/English bilingual)

Shift Hour: 2PM – 11PM, Mon – Fri (2nd Shift)

Position Responsibilities:

• Warehouse Operations
  • Lead daily warehouse operations to ensure safety, quality, productivity, and customer service objectives are achieved
  • Conduct shift meetings and communicate operational goals, priorities, and performance expectations
  • Supervise warehouse associates by providing coaching, performance feedback, and development opportunities
  • Monitor employee attendance, workforce utilization, and staffing requirements while providing recommendations to leadership
  • Ensure compliance with safety procedures, operational standards, and customer-specific requirements
  • Identify training and cross-training opportunities to enhance workforce flexibility and performance
  • Support continuous improvement initiatives through process audits, quality checks, and operational problem-solving
  • Act as a liaison between warehouse associates, customers, and leadership teams to ensure effective communication and execution
  • Monitor warehouse equipment and material handling equipment (MHE) utilization, condition, and operational effectiveness
  • Recommend equipment maintenance, replacement, and operational improvements to enhance safety, productivity, and operational efficiency
• Inventory & Performance Analysis
  • Analyze inventory accuracy, stock movement trends, and warehouse utilization to identify improvement opportunities
  • Monitor inventory discrepancies and coordinate corrective actions to minimize inventory adjustments
  • Track and report operational KPIs including productivity, inventory accuracy, order fulfillment, and labor efficiency
  • Perform root cause analysis on inventory variances, operational delays, and service failures
• Process Optimization
  • Identify process improvement opportunities and support implementation of operational excellence initiatives
  • Analyze workflow, space utilization, and labor allocation to improve warehouse efficiency and reduce operating costs
  • Partner with Warehouse Manager to optimize inventory placement and warehouse processes
• Reporting & Planning
  • Develop and maintain reports, dashboards, and performance metrics using Excel and warehouse management systems
  • Support labor planning and staffing recommendations based on operational volume trends and productivity analysis
  • Review customer requirements and operational data to identify risks and develop action plans

Job Qualifications:

• Bachelor’s degree or requisite experience
• 3+ years of warehouse operations, inventory control, or supervisory experience in a distribution environment
• Experience analyzing operational KPIs and inventory reports
• Skills in leadership, organization, communication and cross functional teamwork
• Emphasis on safety is extremely important
• Familiarity with warehouse management systems
• Understanding of warehousing operations with experience in a distribution and/or manufacturing environment
• Familiarity with MHE
• Intermediate to advanced proficiency in Microsoft Excel, including data analysis and reporting functions
• Bilingual in Korean / English