AAM1

Join our team as a Lifestyle Director/Community Manager and bring vibrant experiences to life! In this dynamic role. You will work to design, coordinate, and promote engaging events, programs, and services that enhance the resident experience. You'll also lead the creative development of newsletters and marketing materials, ensuring clear and compelling communication that keeps the community informed and inspired. If you have a passion for event planning, marketing, and fostering a strong sense of community, we’d love to hear from you!

Primary responsibilities are centered on strategic planning of all resident programs within a developing Active Adult HOA Community. This involves big picture thinking backed by a focus on the tactical aspect of planning events and activities such as recreational, social, travel, cultural, educational and entertainment.

Position Responsibilities:

• Greet and meet prospective buyers with high energy, enthusiasm, and excitement for the community.
• Utilizing exceptional leadership and interpersonal skills to develop a strong working relationship with developer board members, sales team, and owners.
• Partner with the Developer to identify, coordinate and market all community events, programs and services.
• Partner with the Developer Sales Team to coordinate shared information regarding sales and standard HOA operations.
• Ensure initial events, classes, and customer service meets the needs of the residents.
• Develop an active volunteer program among residents, solicit input and involvement from residents to stimulate awareness and participation.
• Update website and send out Eblasts for optimum community communication.
• Secure all entertainment, food, decorations, and items necessary to carry out events.
• Send out Eblasts for Lifestyle, Fitness, HOA, Groups & Classes as needed.
• Oversee the monthly calendars for submittal and to print
• Oversee monthly newsletter: creating and collecting articles, organizing, and submitting for distribution.
• Work with local businesses to create partnerships for sponsorship opportunities
• Oversee the New Resident Orientation as applicable.
• Attend Board, club, and committee meetings.
• Assess overall success of events through focus groups and evaluations.
• Establishes, drafts, executes, a lifestyle budget, review monthly financial statements, prepare variance reporting, monitor lifestyle A/P, and code all vendor invoices.
• In conjunction with Management, reviews incident reports, responds, and implements timely solutions accordingly.
• Perform other duties as directed.

Knowledge, Skills, and Abilities:

• Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.
• Ability to design and coordinate programs that enrich the quality of life and enhance the vibrancy and overall experience of living within a developing Active Adult HOA Community.
• Effective and dynamic public speaking skills.
• Effective interpersonal and communication skills paired with high energy, initiative, and enthusiasm.
• Computer proficiency with respect to Microsoft Office Suite, database software, internet, and website portals, point of sale system, registration processes, policies and procedures, equipment, material, and products, etc.
• Ability to lead people and get results through others.
• Ability to interact and work positively and effectively with staff, volunteers, and board members at all levels.
• Ability to organize and manage multiple priorities and meet deadlines.
• Ability to multi-task with frequent interruptions, changes and delays while remaining focused.
• Ability to problem solve exercising good judgment and decision making.
• Ability to adapt and adjust to change.

Minimum Requirements:

• High school diploma or GED and three (3) years of full time, paid, professional experience coordinating and promoting recreational activities and programs, volunteer programs and/or fund-raising events.
• Must be capable of working a varied schedule of extended hours to include evenings, weekend and holidays based on community events other needs in accordance with this position.
• Valid Driver’s License.

Preferred Qualifications:

• Bachelor’s degree in recreation, hospitality, communication, or related field and two (2) years of full time, paid, professional experience coordinating and promoting recreational activities and programs, volunteer programs and/or fund-raising events.
• Prior experience with Active Adult Homeowner’s Association programs.
• An equivalent combination of education and/or experience can be substituted for the minimum requirements on a year-for-year basis.

Physical Demands & Work Environment:

• Position involves sitting, standing, and movement throughout the day.
• Must be able to lift, carry and manage equipment and supplies up to 50 pounds.
• Utilizing a computer in an office setting.
• Physically able to work indoors or outdoors in varied weather conditions.
• Use a ladder and participate in and train others in the rules of activities.
• Capable of working extended hours, to include evenings, weekends, and holidays.