Benefits:- 401(k)
- Dental insurance
- Paid time off
- Vision insurance
BEC Technologies, a fast-growing broadband networking & Cellular M2M solution provider is looking for a professional, energetic, self starter to fill the position to be based in Richardson, TX area. This position is responsible for pre-sales & post sales technical engagement with the customer, including product support, product demonstrations and technical presentations.
For more information about the company please visit
www.bectechnologies.net.Responsibilities:
- Product technical support for BECs 4G LTE, FTTx, xDSL, M2M/IoT products and BECs Cloud Management platform.
- Work and support customers to design network architecture and applications
- Provide solution for field technical and configuration issues
- Assist customer in network configuration and troubleshooting.
- Provide customer demonstration of configuration of BEC products.
- Support regional sales team to complete successful product trials & evaluations
- Perform technical training and education to customers
- Travel to customer sites to support lab testing and/or field trials
Qualifications:
- 3 or more years of product support experience in telecommunication, IT/computer, data networking industry
- Knowledgeable of WiFi, LAN networking, 4G LTE, TCP/IP, RF protocols.
- Familiar with Telco, ISP and wireless carriers network equipment and operations
- Understanding of network technologies including xDSL, GPON, Active Ethernet, Wireless LAN, 4G LTE and other networking technologies
- Hard working and willing to learn new skills and technologies
- Working experience with telephone carriers or service provider (ILEC, CLEC, IOC and ISP) is required.
- Speaks Mandarin prefer
- 20% domestic travel may be required
This position is temporarily remote.