5ironCyber

5ironCyber security operations solutions provide comprehensive detection and response, 24/7/365. We actively respond to events as they occur, requiring less bandwidth from our clients and taking the action needed to eliminate the threat before it causes disruption to client business or data. This approach enabled 5ironCyber to be named to the Inc. 5000 list of fastest-growing private companies in the US in 2025, for the fourth consecutive year.

5ironCyber redefines industry expectations by taking an active role in the protection of our clients. Delivering 24/7 “eyes on” cybersecurity defense solutions, effectively minimizes cyber risk inside these organizations. Our Security Operations solutions leverage years of information security experience to protect critical network infrastructure from the growing number of cyber threats.

5ironCyber’s Security Operations Center (SOC) is located in Franklin, Tennessee and all security operations are run from this facility. Our goal is more than notification—Our goal is response and resolution.

• Answering incoming phone calls and move them into the service process
• Assist in monitoring alerts and logs, triaging tickets and events, working SOC I tickets and escalating if necessary
• Complete tasks assigned to SOC I analysts as detailed in 5ironCyber runbooks
• Review all incoming ticket to ensure no tickets are left without a response
• Develop a working knowledge of all tools managed by 5ironCyber
• Escalate tickets, issues, alerts to respective parties as outlined in runbooks
• Develop security skillset based on business requirements and personal ability through continuing education and certification training
• Generate required client reporting as directed by the SOC Manager
• Complete projects and tasks as assigned
• Participate in time keeping (JIRA, Tempo, etc.)
• Reports to the SOC Manager
REQUIREMENTS
• CompTIA Security+ certification (or ability to obtain within 6 months of hire)
• Strong interest in cybersecurity and willingness to learn in a fastpaced environment
• Basic understanding of networking concepts (e.g. IP, DNS, ports, protocols)
• Familiarity with common operating systems (Windows, Linux)
• Familiarity with security tools (e.g. SIEM, EDR, Firewalls, ticketing platforms)
• Clear written and verbal communication skills
• Ability to follow documented procedures and work in a teambased environment
• Flexibility to work shiftbased schedules
BENEFITS

5ironCyber offers premium benefits that are intended to support our people and their families.

These include:
• Companypaid health, dental and vision insurance plans for the employee
• Up to a 4% 401k company match that vests immediately, it’s yours to keep
• Generous paid time off and 10 holidays per year
• Paid time off to vote and volunteer
• Paid time off on your birthday because it’s your special day
• Up to $100 per month for your internet and cell phone service
• Team building events
ADDITIONAL

All candidates will be required to take an extensive background screen, credit screen, and drug screen prior to employment. This is an on-site position in Franklin, TN.

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