The Housekeeper Supervisor oversees the housekeeping team, ensuring high standards of cleanliness and customer satisfaction. This role involves managing a medium-sized team, supervising cleaning operations, interacting with guests, and maintaining inventory through manual tracking. The position requires weekend availability and values bilingual skills in English and Spanish for effective communication.
Responsibilities
- Supervise a housekeeping team
- Oversee daily cleaning operations to maintain quality standards
- Interact with customers to address concerns and ensure satisfaction
- Manage cleaning supplies and inventory using manual tracking methods
- Schedule staff shifts, including weekend coverage
- Train and support team members to enhance performance
Required Qualifications
- Minimum 1 year experience in housekeeping management
- Effective communication skills, bilingual in English and Spanish required
Preferred Qualifications
- Knowledge of cleaning and sanitation practices
- Strong team leadership abilities
- Excellent customer service skills