Experience supporting Department of War organizations, using ticketing systems, Microsoft 365 environments, and helpdesk trend analysis/reporting * Security+ certification Benefits: BluePath Labs ...
60 365 Labs Jobs Hiring Near You
Experience supporting Department of War organizations, using ticketing systems, Microsoft 365 environments, and helpdesk trend analysis/reporting * Security+ certification Benefits: BluePath Labs ...
Information Technology Helpdesk & Client Support - Onsite, National Capital Region
Washington, DC ยท On-site
$52K - $64K/yr
... 365 environments, and helpdesk trend analysis/reportingSecurity+ certificationBenefits:BluePath Labs offers a comprehensive benefits package. Benefits include, but are not limited to: employer ...
Quick apply
Information Technology Helpdesk & Client Support - Onsite, National Capital Region
Washington, DC ยท On-site
$52K - $64K/yr
... 365 environments, and helpdesk trend analysis/reportingSecurity+ certificationBenefits:BluePath Labs offers a comprehensive benefits package. Benefits include, but are not limited to: employer ...
... labs, and project workbooks. Instruct or co-instruct courses for non-credit programs across ... Official Microsoft Office Specialist (MOS) Excel 365 Associate and Expert Certifications (or ...
... labs, and project workbooks. Instruct or co-instruct courses for non-credit programs across ... Official Microsoft Office Specialist (MOS) Excel 365 Associate and Expert Certifications (or ...
National Account Executive
Louisville, KY ยท On-site
Headquartered in Louisville, Kentucky, 3DR Labs, the largest 3D medical image post-processing lab in the U.S., provides 24/7/365 access to more than 200 expert radiologic technologists and to ...
Quick apply
National Account Executive
Louisville, KY ยท On-site
Headquartered in Louisville, Kentucky, 3DR Labs, the largest 3D medical image post-processing lab in the U.S., provides 24/7/365 access to more than 200 expert radiologic technologists and to ...
Headquartered in Louisville, Kentucky, 3DR Labs, the largest 3D medical image post-processing lab in the U.S., provides 24/7/365 access to more than 200 expert radiologic technologists and to ...
Headquartered in Louisville, Kentucky, 3DR Labs, the largest 3D medical image post-processing lab in the U.S., provides 24/7/365 access to more than 200 expert radiologic technologists and to ...
IT Systems & Endpoint Administrator
Princeton, NJ ยท On-site
$75K - $95K/yr
Administer and support Microsoft 365 services, including Active Directory, Entra ID, Intune, Teams ... ABOUT NEC LABORATORIES AMERICA NEC Laboratories America, Inc. (NEC Labs) is the US-based research ...
IT Systems & Endpoint Administrator
Princeton, NJ ยท On-site
$75K - $95K/yr
Administer and support Microsoft 365 services, including Active Directory, Entra ID, Intune, Teams ... ABOUT NEC LABORATORIES AMERICA NEC Laboratories America, Inc. (NEC Labs) is the US-based research ...
Principal EPM
San Jose, CA ยท On-site
$160K - $200K/yr
Astera Labs (NASDAQ: ALAB) provides rack-scale AI infrastructure through purpose-built connectivity ... Proficiency with program management and collaboration tools (e.g., Microsoft Project, Microsoft 365 ...
Principal EPM
San Jose, CA ยท On-site
$160K - $200K/yr
Astera Labs (NASDAQ: ALAB) provides rack-scale AI infrastructure through purpose-built connectivity ... Proficiency with program management and collaboration tools (e.g., Microsoft Project, Microsoft 365 ...
Part-Time Instructor - Microsoft Excel 365 (Associate & Expert) Certification Programs
Cranford, NJ ยท On-site
... on exercise labs, and project workbooks. โข Instruct or co-instruct courses for non-credit ... 365 Associate and Expert Certifications (or Microsoft Office Specialist: Excel Expert Master ...
Part-Time Instructor - Microsoft Excel 365 (Associate & Expert) Certification Programs
Cranford, NJ ยท On-site
... on exercise labs, and project workbooks. โข Instruct or co-instruct courses for non-credit ... 365 Associate and Expert Certifications (or Microsoft Office Specialist: Excel Expert Master ...
Senior Systems Administrator - Microsoft 365, Azure & AWS
Kirkland, WA ยท On-site
$125 - $187/hr
RESPONSIBILITIES Microsoft 365 Administration * Administer and support the Microsoft 365 environment, including Exchange Online, SharePoint Online, OneDrive, Teams, and related services . * Manage ...
Senior Systems Administrator - Microsoft 365, Azure & AWS
Kirkland, WA ยท On-site
$125 - $187/hr
RESPONSIBILITIES Microsoft 365 Administration * Administer and support the Microsoft 365 environment, including Exchange Online, SharePoint Online, OneDrive, Teams, and related services . * Manage ...
... Labs team. You will enable all areas of the firm with the knowledge, best practices, governance ... High proficiency in using all MS 365 apps. * Experience with building simple data analysis ...
... Labs team. You will enable all areas of the firm with the knowledge, best practices, governance ... High proficiency in using all MS 365 apps. * Experience with building simple data analysis ...
Executive Assistant
Austin, TX ยท On-site
$80K - $100K/yr
About Doodle Labs Doodle Labs builds the connectivity backbone of the autonomous systems revolution ... Proficient in Microsoft 365 (Outlook, Teams, SharePoint) * Calm under pressure, adaptable, and ...
Executive Assistant
Austin, TX ยท On-site
$80K - $100K/yr
About Doodle Labs Doodle Labs builds the connectivity backbone of the autonomous systems revolution ... Proficient in Microsoft 365 (Outlook, Teams, SharePoint) * Calm under pressure, adaptable, and ...
Executive Assistant
Austin, TX ยท On-site
$70 - $100/hr
Proficient in Microsoft 365 (Outlook, Teams, SharePoint) * Calm under pressure, adaptable, and resilient in fast-moving environments Why Join Doodle Labs * Work at the heart of a globally distributed ...
Executive Assistant
Austin, TX ยท On-site
$70 - $100/hr
Proficient in Microsoft 365 (Outlook, Teams, SharePoint) * Calm under pressure, adaptable, and resilient in fast-moving environments Why Join Doodle Labs * Work at the heart of a globally distributed ...
Head of Business Development - Defense
California, MO ยท On-site
$250 - $320/hr
Machina Labs is changing that. We build intelligent, software-defined factories that produce ... 365 days from submission. * Must be able to travel up to 25% annually. * Trusted operator with ...
Head of Business Development - Defense
California, MO ยท On-site
$250 - $320/hr
Machina Labs is changing that. We build intelligent, software-defined factories that produce ... 365 days from submission. * Must be able to travel up to 25% annually. * Trusted operator with ...
Systems Administrator
Windsor, WI ยท On-site
$65 - $95/hr
WHY work for Bell Labs? * Stability - We've never had a layoff in 52 years! * Safe Work Environment ... Administer Microsoft 365 services including Exchange Online, Entra ID, Teams, SharePoint Online ...
New
Systems Administrator
Windsor, WI ยท On-site
$65 - $95/hr
WHY work for Bell Labs? * Stability - We've never had a layoff in 52 years! * Safe Work Environment ... Administer Microsoft 365 services including Exchange Online, Entra ID, Teams, SharePoint Online ...
New
Customer Service Representative, Environmental Laboratory
Des Plaines, IL ยท On-site
$21 - $24/hr
Clinisys Element LIMS and Microsoft 365 (Outlook, Excel, Word, Teams), plus Adobe Acrobat and our office phone system. About Sterling Labs Sterling Labs is a DoD, NELAP, ANAB, and AIHA-accredited ...
Quick apply
Customer Service Representative, Environmental Laboratory
Des Plaines, IL ยท On-site
$21 - $24/hr
Clinisys Element LIMS and Microsoft 365 (Outlook, Excel, Word, Teams), plus Adobe Acrobat and our office phone system. About Sterling Labs Sterling Labs is a DoD, NELAP, ANAB, and AIHA-accredited ...
Clinisys Element LIMS and Microsoft 365 (Outlook, Excel, Word, Teams), plus Adobe Acrobat and our office phone system. About Sterling Labs Sterling Labs is a DoD, NELAP, ANAB, and AIHA-accredited ...
Clinisys Element LIMS and Microsoft 365 (Outlook, Excel, Word, Teams), plus Adobe Acrobat and our office phone system. About Sterling Labs Sterling Labs is a DoD, NELAP, ANAB, and AIHA-accredited ...
Executive Assistant
Austin, TX ยท On-site
$50 - $70/hr
Proficient in Microsoft 365 (Outlook, Teams, SharePoint) * Calm under pressure, adaptable, and resilient in fast-moving environments Why Join Doodle Labs * Work at the heart of a globally distributed ...
Executive Assistant
Austin, TX ยท On-site
$50 - $70/hr
Proficient in Microsoft 365 (Outlook, Teams, SharePoint) * Calm under pressure, adaptable, and resilient in fast-moving environments Why Join Doodle Labs * Work at the heart of a globally distributed ...
Executive Assistant
Austin, TX ยท On-site
$80K - $100K/yr
About Doodle Labs Doodle Labs builds the connectivity backbone of the autonomous systems revolution ... Proficient in Microsoft 365 (Outlook, Teams, SharePoint) * Calm under pressure, adaptable, and ...
Executive Assistant
Austin, TX ยท On-site
$80K - $100K/yr
About Doodle Labs Doodle Labs builds the connectivity backbone of the autonomous systems revolution ... Proficient in Microsoft 365 (Outlook, Teams, SharePoint) * Calm under pressure, adaptable, and ...
Copilot Trainer
Avon, OH ยท On-site
$75.75/hr
Office 365 Administration~AI & Gen AI - Products & Tools Experience Required: 10 & Above Microsoft ... on labs, run Change Corners, and execute targeted adoption campaigns to maximize usage ...
Copilot Trainer
Avon, OH ยท On-site
$75.75/hr
Office 365 Administration~AI & Gen AI - Products & Tools Experience Required: 10 & Above Microsoft ... on labs, run Change Corners, and execute targeted adoption campaigns to maximize usage ...
Clinisys Element LIMS and Microsoft 365 (Outlook, Excel, Word, Teams), plus Adobe Acrobat and our office phone system. About Sterling Labs Sterling Labs is a DoD, NELAP, ANAB, and AIHA-accredited ...
Clinisys Element LIMS and Microsoft 365 (Outlook, Excel, Word, Teams), plus Adobe Acrobat and our office phone system. About Sterling Labs Sterling Labs is a DoD, NELAP, ANAB, and AIHA-accredited ...
365 Labs Jobs Information

Information Technology Helpdesk & Client Support - Onsite, National Capital Region
Washington, DC
$52K - $64K/yr
Full-time
Medical, Retirement, PTO
Posted 23 days ago
Job description
Information Technology Helpdesk & Client Support
Location: National Capital Region
Clearance: TS/SCI Clearance
Salary: $52,000 - $64,000
BluePath Labs is a professional services and technical solutions company designed to improve the identification, development, and application of revolutionary technologies for U.S. National Interests. BluePath's multidisciplinary experience supporting government, academia, and industry is unique among small businesses and a core differentiator of our solutions. BluePath is now an Inc. 5000 company transforming critical missions for the Departments of Defense, Homeland Security, Energy, and Commerce in a variety of domains, ranging from strategic competition and cybersecurity research and development to border, supply chain, and energy program support.
We are actively seeking a TS/SCI Information Technology Helpdesk & Client Support to support our clients at the Department of War (DoW).
Note: This position is contingent upon contract award. We are currently seeking qualified candidates to include in our proposal for an upcoming government contract. Applicants selected may be contacted for further steps if the contract is awarded.
Work Description:
The Information Technology Helpdesk & Client Support will serve as the first point of contact for all IT issues related to workstations, printers, scanners, and other peripherals maintained
Responsibilities: The Information Technology Helpdesk & Client Support will support tasks such as:
- -Managing all helpdesk inquiries from receipt to resolution, escalating complex issues as necessary.
- -Analyzing helpdesk data to identify trends and implement preventive measures; provide an annual report on trends and preventive -measures.
- -Maintaining a comprehensive trouble ticket log, including status monitoring and metrics reporting for the Month Status Report.
Requirements:
- -U. S. Citizen.
- -Top Secret clearance with SCI eligibility.
- -High School Diploma or GED
- -Three (3) years of experience providing enterprise IT helpdesk or desktop support services.
- -Experience troubleshooting Windows workstations, printers, scanners, and peripheral devices; managing incident tickets through resolution; maintaining ticket logs and performance metrics; and providing customer support in a professional environment.
- -CompTIA A+ Certification (or equivalent)
Preferred Qualifications:
- Associate's or Bachelor's Degree in Information Technology, Information Systems, Computer Science, or a related field
- Experience supporting Department of War organizations, using ticketing systems, Microsoft 365 environments, and helpdesk trend analysis/reporting
- Security+ certification
Benefits:
BluePath Labs offers a comprehensive benefits package. Benefits include, but are not limited to: employer-sponsored healthcare plan, lifestyle & wellness reimbursement, Flexible Spending Account (FSA), tuition assistance, 401(k) with company match, and paid time off for vacation / sick leave, in addition to 12 holidays per calendar year.
About BluePath
BluePath Labs combines mission and business insights with advanced technologies to deliver measurable performance improvements for our clients. BluePath is dedicated to surpassing client expectations by always living by our core values of integrity, professionalism, and resilience. BluePath's extensive experience in Government, Military, Commercial, and Academic environments is unique among small businesses and a core differentiator of our solutions. Our multidisciplinary background allows us to solve diverse and complex problems. Most importantly, we work closely with our clients to frame problems correctly, optimize processes, leverage technologies, and implement enduring solutions. Labs are where ideas are born, experiments occur, and breakthroughs happen. It is the hallmark of BluePath's culture.
https://www.bluepathlabs.com/
BluePath Labs is an equal opportunity employer.
About BluePath Labs
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Washington, DC, US
Year founded
2016