2MODA

Administrative E-Commerce Order & Logistics Coordinator

Company: 2MODA LLC / BACKPACKSUSA.COM

Location: 401 Hardy Ave, Corsicana, Texas, 75110

Employment Type: Full-Time

Job Summary

We are seeking a detail-oriented and customer-focused E-Commerce & Order Operations Coordinator to manage online and wholesale order processing, coordinate shipping and logistics, and provide excellent customer service. This is a mid-level role suited for an organized professional comfortable working in a fast-paced environment.

Key Responsibilities

• E-Commerce & Wholesale Order labels Processing: Accurately process e-commerce and wholesale orders, enter and maintain order records, and ensure timely fulfillment.

• Shipping & Logistics Coordination: Prepare shipping documentation, coordinate with carriers, track shipments, and resolve delivery issues.

• Customer Service: Respond to customer inquiries via phone and email, assist with order statuses, and provide a positive customer experience.

• Order Return Processing: Manage product returns and exchanges, inspect returned items, update inventory, and communicate outcomes to customers.

Qualifications

• 1–2 years of experience in e-commerce operations, wholesale order processing, logistics coordination, or customer service.

• Knowledge of computers and strong proficiency in Microsoft Office (Excel, Word, Outlook, Teams, Planner).

• Proven ability to manage multiple priorities in a fast-paced environment.

• Strong organizational skills with high attention to detail.

• Excellent written and verbal communication skills.

• Ability to work independently and collaboratively with cross-functional teams.

Compensation

• Hourly Rate $ 18.00 per hour.

Benefits

-Federal Holiday Pay

How to Apply

Please submit your resume and a brief cover letter outlining your experience through the platform or to our email.