2ingage

1 job near Topeka, KS

Company : 2INgage offers case management and family services for children and families in the foster care system. Founded in 2018, the company is headquartered in Abilene, USA, with a team of 51-200 ...

IT Technician

2INgage

Topeka, KS • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Job Summary:
Mainstream Nonprofit Solutions is seeking a dedicated IT Technician to join their team in the Topeka, KS Area. In this role, you will provide technical support, ensure smooth operations, and assist staff while collaborating with an innovative IT team.
Responsibilities:
• Provisioning user accounts and resolving connectivity issues.
• Troubleshooting equipment abnormalities.
• Managing helpdesk tickets and meeting service level agreements (SLAs) within two business days.
• Supporting staff in your assigned region, with occasional travel as required.
• Collaborating with a forward-thinking IT team to drive innovation and continuous improvement.
Qualifications:
Required:
• Education: High School diploma or GED required.
• Other: Valid driver’s license and ability to meet agency underwriting standards.
Preferred:
• Experience: Prior experience in computer systems or a helpdesk setting is preferred.
Company:
2INgage offers case management and family services for children and families in the foster care system. Founded in 2018, the company is headquartered in Abilene, USA, with a team of 51-200 employees. The company is currently Growth Stage.