Johnstown, PA · On-site
$16.75 - $22.25/hr
Job Title Essential Functions: • Receives and processes incoming calls from customers. • Responds to inquiries and determines the appropriate response or direction and proactively offers the most ...
Johnstown, PA · On-site
$16.75 - $22.25/hr
Job Title Essential Functions: • Receives and processes incoming calls from customers. • Responds to inquiries and determines the appropriate response or direction and proactively offers the most ...
Greensburg, PA · On-site
$17 - $22.25/hr
... Bank Secrecy Act, USA Patriot Act, and safeguarding customer information: Participates in meeting Community Banking Department's long- and short-term goals and objectives: • Attends and ...
Greensburg, PA · On-site
$17 - $22.25/hr
... Bank Secrecy Act, USA Patriot Act, and safeguarding customer information: Participates in meeting Community Banking Department's long- and short-term goals and objectives: • Attends and ...
Johnstown, PA · On-site
$16.75 - $22.25/hr
Job Title Essential Functions: • Receives and processes incoming calls from customers. • Responds to inquiries and determines the appropriate response or direction and proactively offers the most ...
Johnstown, PA · On-site
$16.75 - $22.25/hr
Job Title Essential Functions: • Receives and processes incoming calls from customers. • Responds to inquiries and determines the appropriate response or direction and proactively offers the most ...
Sidman, PA · On-site
$15.25 - $19.75/hr
... Bank Secrecy Act, USA Patriot Act, and safeguarding customer information: Participates in meeting Community Banking Department's long- and short-term goals and objectives: • Attends and ...
Sidman, PA · On-site
$15.25 - $19.75/hr
... Bank Secrecy Act, USA Patriot Act, and safeguarding customer information: Participates in meeting Community Banking Department's long- and short-term goals and objectives: • Attends and ...
Johnstown, PA · On-site
$17 - $22.25/hr
... Bank Secrecy Act, USA Patriot Act, and safeguarding customer information: Participates in meeting Community Banking Department's long- and short-term goals and objectives: • Attends and ...
Johnstown, PA · On-site
$17 - $22.25/hr
... Bank Secrecy Act, USA Patriot Act, and safeguarding customer information: Participates in meeting Community Banking Department's long- and short-term goals and objectives: • Attends and ...
Altoona, PA · On-site
... bank security, Bank Secrecy Act, USA Patriot Act, and safeguarding customer information. Collaborates with other internal business partners to provide customers with a full range of financial ...
Altoona, PA · On-site
... bank security, Bank Secrecy Act, USA Patriot Act, and safeguarding customer information. Collaborates with other internal business partners to provide customers with a full range of financial ...
Johnstown, PA · On-site
$18.25 - $24/hr
... Bank Secrecy Act, USA Patriot Act, and safeguarding customer information: Participates in meeting Community Banking Department's long- and short-term goals and objectives: • Attends and ...
Johnstown, PA · On-site
$18.25 - $24/hr
... Bank Secrecy Act, USA Patriot Act, and safeguarding customer information: Participates in meeting Community Banking Department's long- and short-term goals and objectives: • Attends and ...
Altoona, PA · On-site
$18.25 - $23.75/hr
... Bank Secrecy Act, USA Patriot Act, and safeguarding customer information: Participates in meeting Community Banking Department's long- and short-term goals and objectives: • Attends and ...
Altoona, PA · On-site
$18.25 - $23.75/hr
... Bank Secrecy Act, USA Patriot Act, and safeguarding customer information: Participates in meeting Community Banking Department's long- and short-term goals and objectives: • Attends and ...
Portage, PA · On-site
$13.75 - $18/hr
... Bank Secrecy Act, USA Patriot Act, and safeguarding customer information: Participates in meeting Community Banking Department's long- and short-term goals and objectives: • Attends and ...
Portage, PA · On-site
$13.75 - $18/hr
... Bank Secrecy Act, USA Patriot Act, and safeguarding customer information: Participates in meeting Community Banking Department's long- and short-term goals and objectives: • Attends and ...
Murrysville, PA · On-site
$17.25 - $22.50/hr
... Bank Secrecy Act, USA Patriot Act, and safeguarding customer information: Participates in meeting Community Banking Department's long- and short-term goals and objectives: • Attends and ...
Murrysville, PA · On-site
$17.25 - $22.50/hr
... Bank Secrecy Act, USA Patriot Act, and safeguarding customer information: Participates in meeting Community Banking Department's long- and short-term goals and objectives: • Attends and ...
Cresson, PA · On-site
$13 - $16.75/hr
Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: * Execute financial ...
Cresson, PA · On-site
$13 - $16.75/hr
Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: * Execute financial ...
Johnstown, PA · On-site
$13 - $16.75/hr
Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: * Execute financial ...
Johnstown, PA · On-site
$13 - $16.75/hr
Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: * Execute financial ...
Indiana, PA · On-site
$14.25 - $18.50/hr
Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: * Execute financial ...
Indiana, PA · On-site
$14.25 - $18.50/hr
Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: * Execute financial ...
Indiana, PA · On-site
$14.25 - $18.50/hr
Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: * Execute financial ...
Indiana, PA · On-site
$14.25 - $18.50/hr
Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: * Execute financial ...
Ebensburg, PA · On-site
$12.50 - $16.50/hr
Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: * Execute financial ...
Ebensburg, PA · On-site
$12.50 - $16.50/hr
Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: * Execute financial ...
Altoona, PA · On-site
$15.25 - $20/hr
Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: * Execute financial ...
Altoona, PA · On-site
$15.25 - $20/hr
Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: * Execute financial ...
Somerset, PA · On-site
$13 - $17/hr
Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: * Execute financial ...
Somerset, PA · On-site
$13 - $17/hr
Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: * Execute financial ...
Johnstown, PA · On-site
$13 - $16.75/hr
Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: * Execute financial ...
Johnstown, PA · On-site
$13 - $16.75/hr
Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: * Execute financial ...
Altoona, PA · On-site
$15.25 - $20/hr
Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: * Execute financial ...
Altoona, PA · On-site
$15.25 - $20/hr
Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: * Execute financial ...
Latrobe, PA · On-site
Complies with federal and state regulations and all established Bank policies and procedures. Perform other duties as assigned or directed. Required Skills/Abilities: * Excellent verbal and written ...
Latrobe, PA · On-site
Complies with federal and state regulations and all established Bank policies and procedures. Perform other duties as assigned or directed. Required Skills/Abilities: * Excellent verbal and written ...
Johnstown, PA • On-site
$16.75 - $22.25/hr
Other
Posted 19 days ago
Job Description
Essential Functions:
• Receives and processes incoming calls from customers.
• Responds to inquiries and determines the appropriate response or direction and proactively offers the most convenient solutions or options for the customer.
• Completes various operational processes to support customer requests.
• Processes account balance or transfer requests, stop payment orders, changes of address and other customer requests or authorizations.
• Completes trouble shooting if needed to support a customer inquiry.
• Collaborates and refers to internal business partners by referring customers to the appropriate professional to ensure a full range of financial solutions to meet their needs:
• Reviews reports, prepares correspondence, and participates in special department projects as required.
• Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies, and procedures as applicable to this position, including completion of required compliance training.
• Performs other duties and responsibilities as assigned.
Required Skills/Abilities:
• Excellent verbal and written communication skills.
• Exceptional organizational skills and strong attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
Supervisory Responsibility:
This position does not supervise employees.
Education and Experience:
• High School or GED equivalent.
• One (1) year of providing outstanding customer service or sales experience, preferably in a financial service setting, is required. Call Center experience preferred.
Physical Requirements:
• Ability to concentrate and perform responsibilities by maintaining a constant state of focus and mental alertness.
• Ability to lift up to 20 pounds (i.e., files).
• Ability to communicate in person, through email or via telephone with customers and staff members.
• Ability to sit or stand for an extended period.
• Specific vision abilities required by this job may include close vision and the ability to adjust focus.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.