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SalesForce

SalesForce

60 jobs near Columbus, OH

Salesforce, Inc.

Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation ...

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Partner Technical Architect - Agentforce

Salesforce

Austin, TX • On-site

Full-time

Re-posted 27 days ago

Salesforce rating

8.1

Company rating: 8.1 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

112th of 244 rated software companies

Job description

Job Summary:
Salesforce is the #1 AI CRM, focused on driving customer success through innovation. They are seeking a hands-on Partner Technical Architect to help top SI partners build and ship production-grade Agentforce solutions, turning ambiguous enterprise AI problems into effective solutions and improving partner-led outcomes.
Responsibilities:
• Prototype quickly to validate ideas, expose platform gaps, and unblock first-of-kind implementation risks.
• Build reference implementations, starter kits, demos, field kits, and evaluation harnesses that partners can fork, extend, and deploy.
• Convert field lessons into durable reusable assets: code, diagrams, checklists, decision trees, implementation notes, and architecture guidance.
• Review partner Agentforce architectures for agent design, retrieval strategy, tooling, guardrails, observability, cost, security, and production readiness.
• Coach Partner FDEs and architects through design clinics, office hours, portfolio reviews, and targeted technical walkthroughs.
• Translate recurring field blockers into clear product and engineering feedback.
• Help partners connect technical architecture choices to delivery quality, customer outcomes, and consumption economics.
Qualifications:
Required:
• You have shipped or seriously prototyped real software, agents, automations, internal tools, or technical demos.
• You can show your work: GitHub repos, demo apps, notebooks, architecture docs, eval harnesses, demo orgs, open-source contributions, or equivalent artifacts.
• You learn new platforms by building with them, not by waiting for perfect documentation.
• You can move fast without losing production instincts around safety, reliability, observability, and maintainability.
• You naturally extract patterns from one-off work and turn them into reusable assets for others.
• Experience building with LLMs, agents, RAG, tool use, workflow orchestration, or automation systems.
• Ability to reason about multi-agent, human-in-the-loop, and enterprise integration patterns.
• Comfort debugging agent behavior: traces, logs, failure modes, tool calls, bad context, bad data, latency, and user experience gaps.
• Practical understanding of prompt design, retrieval quality, evaluation, hallucination risk, guardrails, and cost/performance trade-offs.
• Ability to communicate clearly with engineers, architects, product teams, partner leaders, and executive stakeholders.
• Strong systems thinking across APIs, data flows, identity, security, integration, observability, and operational handoff.
• Strong product sense: you can distinguish a platform gap, a configuration issue, a partner delivery issue, and a pattern worth codifying.
• Comfort operating in regulated or complex enterprise environments where governance, trust, and delivery risk matter.
Preferred:
• Hands-on Salesforce, Agentforce, Data Cloud, Apex, Flow, LWC, MuleSoft, or multi-cloud architecture experience is preferred.
• Salesforce certifications are helpful, but not required if you can demonstrate strong builder evidence and rapid platform learning.
• We value candidates who can learn the Salesforce stack quickly and translate broader engineering/AI experience into partner-ready Agentforce patterns.
• Experience working with system integrators, partner delivery teams, or complex enterprise implementation programs.
• Published technical work: open-source projects, internal platform docs, talks, blog posts, or reusable architecture patterns.
• Experience creating maturity models, readiness checks, production-readiness scorecards, or technical review frameworks.
• Familiarity with consumption economics, agent cost modeling, TCO, or outcome-based delivery models.
Company:
Salesforce is a cloud-based software company that provides customer relationship management software and applications. Founded in 1999, the company is headquartered in San Francisco, USA, with a team of 10001+ employees. The company is currently Late Stage.

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