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Coca-Cola Consolidated

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IT Field Technician III

IT Field Technician III

Coca-Cola Consolidated

Memphis, TN • On-site

Full-time

Posted 15 days ago

Coca-Cola Consolidated rating

7.1

Company rating: 7.1 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

198th of 396 rated food and drinks producers

Job description

Job Summary:
Coca-Cola Consolidated is America's Largest Coca-Cola Bottler, offering opportunities for career growth and professional development. The IT Field Technician III will serve as the primary liaison for IT matters, supporting hardware and software needs, ensuring efficient operations, and providing critical network monitoring and incident response.
Responsibilities:
• Assists Coca-Cola Consolidated personnel in person, telephonically, and electronically through entering and resolving technology incidents regarding IT hardware, software, networks, and processes. Perform, research, resolve, and respond to highly complex questions in accordance with current standards, support all field and production team functions.
• Provides hardware and software support for production and automated systems. This includes supporting third-party vendors in the installation, repair and modifications of IT equipment used to manufacture products. Includes assisting with evaluation of new systems and services in the plants and branch locations.
• Provides personal productivity hardware and software support to teammates including repair, installation, upgrades, vendor partnership, etc. Software support can include installation, problem investigation, resolution, configuration changes, etc. while ensuring compliance with security policies.
• Responsible for IT assets assigned to their territory including issuing, inventory, deployment, and maintenance. This includes life cycle planning and refresh of equipment and software.
• Observes problem trends in order to report on frequent issues and documents, learnings and solutions in order to assist teammates with timely and consistent resolutions to frequently asked questions, including things like account lockouts, intermittent system issues, full facility impact issues, etc. in order to improve the team’s ability to respond quickly to needs.
Qualifications:
Required:
• Bachelor’s degree
• Knowledge acquired through 3 to 5 years work experience
• Valid driver's license required
• Strong knowledge of Microsoft productivity tools (Word, Excel, PowerPoint and Teams)
• Prior experience setting up, installing, cabling, and maintaining personal productivity, manufacturing IT and local area networking equipment
Preferred:
• Bachelor’s degree in Computer Science
Company:
Coca-Cola Consolidated manufactures, markets, and distributes over 300 brands and flavors from The Coca-Cola Company and partners, serving. Founded in 1902, the company is headquartered in Charlotte, USA, with a team of 10001+ employees. The company is currently Late Stage.

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About Coca-Cola Consolidated

Sourced by ZipRecruiter

Coca-Cola Consolidated, based in Charlotte, NC, US, is a preeminent company in the beverage industry. The company is the largest independent bottler for The Coca-Cola Company in the United States. The company’s product portfolio includes prominent beverages such as Coca-Cola, Diet Coke, Sprite, and a variety of other beverages produced by The Coca-Cola Company. Founded in in 1980 after multiple expansions and mergers, the company has since gained a steadfast reputation in the industry as a leading bottler and distributor. Coca-Cola Consolidated's core values are committed to excellence, committed to service, committed to a higher calling, and committed to each other. Their mission is to share in the refreshment, fun, and fellowship of happiness found in The Coca-Cola Company’s beverages. Their notable achievements include not only market expansion but also their history of giving back to the communities where they operate, signifying their dedication to corporate social responsibility.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

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