Industry Insights: E-commerce

ZipRecruiter Snapshot- April 2020

Demand soars within the e-commerce industry, as we see both employers posting more jobs and job seekers looking for online work


All information in this article was up to date when published on 4/27/2020. The job market in the United States and around the world is changing quickly. We will continue to update this page as new information becomes available.

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At ZipRecruiter, we’re committed to our mission of connecting people to their next great opportunities, which is especially important during this time. That’s why we’re sharing our data and insights in key industries as they recover from the economic impact of the COVID-19 global pandemic.

In the news 

E-commerce retail sales now account for more than 11% of total sales, having grown by 15% on average each year for more than a decade. Amid the coronavirus epidemic, physical stores have been closed and people have been asked to stay at home to reduce the spread of the virus. That has made online shopping the primary means of commerce in much of the world. 

Brick-and-mortar stores that relied heavily on foot traffic before are now urgently looking for people with e-commerce knowledge and experience. People who know how to open online stores and develop shipping and fulfillment processes are in high demand and will be key to saving businesses across the globe. 

Recent news articles:

What we are seeing now

E-commerce job postings are growing at an exponential rate. Both job postings by employers on our platform and job seeker engagement are exhibiting double-digit growth.

E-commerce job postings have increased by over 160% from February to March


E-commerce clicks within the ZipRecruiter platform have increased by over 230% from February to March


Top 10 Job Titles in E-commerce

As brick and mortar retail locations continue to close, we are seeing a demand for jobs that facilitate the sale of goods online. The below e-commerce job titles are the top 10 in-demand by job seekers. 

Top 10 Job Titles by Clicks

(Latest 30 days)


Top 10 Job Seeker Locations 

The following locations are hot spots for job seekers engaging with e-commerce job postings

Top 10 Locations by Clicks

(Latest 30 days)

  • Atlanta, Georgia
  • Cincinnati, Ohio
  • Pittsburgh, Pennsylvania
  • Denver, Colorado
  • Columbus, Ohio
  • Chicago, Illinois
  • Los Angeles, California
  • New York, New York
  • Seattle, Washington
  • Baltimore, Maryland

At ZipRecruiter we are dedicated to helping our community navigate through this difficult time. Contact us to learn more about how we are helping employers hire now —and prepare their recruiting strategy for life after COVID-19.

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*ZipRecruiter internal data January – March 2020, past performance is not a guarantee of future results.

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At ZipRecruiter, our mission is to connect employers and job seekers with their next great opportunity. On the ZipRecruiter blog, we use insider experience and data derived from our AI-driven jobs marketplace to provide advice and insights on topics such as the job search process, interviewing, and labor market trends. Start your job search or post a job today and connect with us on Twitter, Facebook, and LinkedIn!

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