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Zoo Admissions Jobs (NOW HIRING)

Houston Zoo

Houston Zoo Career Fair

Houston, TX · On-site

Discounts on Food, Merchandise, Attractions, Admission and Programs * Free parking Houston Zoo is an Equal Opportunity Employer We thank all applicants in advance for their interest in this position ...

Woodland Park Zoo

Chief People Officer

Seattle, WA · On-site

$208K - $271K/yr

Free zoo membership that includes zoo admission and discounts after 90 days * 4 complimentary tickets per year plus other discounts and perks * Free staff parking * 403(b) Retirement Plan SELECTION ...

Woodland Park Zoo

Warehouser

Seattle, WA · On-site

$29.84/hr

Free zoo membership that includes zoo admission and discounts after 90 days * 4 complimentary tickets per year plus other discounts and perks * Free staff parking * 403(b) Retirement Plan SELECTION ...

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Zoo Admissions information

See salary details

$20.5K

$64.2K

$100K

How much do zoo admissions jobs pay per year?

As of Sep 5, 2026, the average yearly pay for zoo admissions in the United States is $64,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Zoo Admissions vs Zoo Educator?

AspectZoo AdmissionsZoo Educator
Required CredentialsHigh school diploma or equivalent; customer service skillsDegree in education, biology, or related field; teaching certification often preferred
Work EnvironmentFront entrance, ticketing areas, visitor servicesEducational programs, guided tours, classroom settings within the zoo
Employer & Industry UsageVisitor access, ticket sales, guest assistanceEducational outreach, visitor engagement, conservation education

Zoo Admissions staff primarily handle ticketing and guest services at the zoo entrance, focusing on visitor access. Zoo Educators develop and deliver educational programs, engaging visitors with wildlife and conservation topics. While both roles work within the zoo environment, their responsibilities and required skills differ significantly.

Are zoo admissions hard to get?

Zoo admissions jobs are generally competitive, especially for entry-level positions such as guest services or ticketing. Applicants often need good customer service skills, a background check, and sometimes prior experience or certifications related to animal care or hospitality. The difficulty varies depending on the zoo's size and staffing needs.

What cities are hiring for Zoo Admissions jobs?

Cities with the most Zoo Admissions job openings:

What states have the most Zoo Admissions jobs?

States with the most job openings for Zoo Admissions jobs include:

Zoo Admissions jobs near you

Guest Service Representative - Starting at $15/Hr

Houston Zoo

Houston, TX • On-site

$15/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Key responsibilities

  • Assist guests with ticket purchases, provide information about Zoo offerings, rules, and events, and answer questions related to the Zoo.

  • Operate computerized systems and equipment such as Galaxy, radios, and phones to issue tickets, retrieve orders, and communicate with staff.

  • Monitor the area for security, maintain a clean environment, and provide crowd control during peak times.

Houston Zoo rating

7.3

Company rating: 7.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

17th of 37 rated wildlife parks and zoos

Job description

Join an enthusiastic team that provides a fun, unique and inspirational experience fostering appreciation, knowledge, and care for the natural world. The Houston Zoo aspires to be recognized by peers, staff, and general public as a leader among conservation efforts, delivering excellence in animal care, entertainment, education, and guest service.
Our Mission: Houston Zoo connects communities with animals, inspiring action to save wildlife.
Our Vision: Houston Zoo will be a leader in the global movement to save wildlife.
Guest Service Representatives provide information and assist guests with ticket purchases for Zoo admission through the front entrance. This position rotates through various Zoo attractions, including: Giraffe Feeding, Carousel, Stroller Rentals and other venues as needed. The admissions staff provides exceptional service and ensures the secure collection and deposit of all forms of payment and related media.
Responsibilities:
  • Provides consistent and exceptional internal and external guest service according to established guidelines
  • Assists guests in a friendly and positive manner regarding Zoo offerings, prices, information and directions
  • Provides information and directions to guests concerning the Zoo mission, rules and events
  • Assists in answering questions from guests concerning general knowledge of procedures, locations, and information
  • Uses the computerized admissions system Galaxy to issue tickets and items, retrieve stored orders and check event availability
  • Ability to continually suggest additional items such as Conservation Bracelets, Memberships or City Passes
  • Operates computer, radios, phones, and other office equipment in an efficient and effective manner
  • Remain productive and efficient when maintaining performance accuracy
  • Project a professional image while in uniform and when using the radio
  • Monitors area to ensure a secure environment and reports problems to supervisors
  • Acts appropriately to clean up spills, trash or debris in their immediate area
  • Comfortable giving and receiving performance feedback from supervisors and guests
  • Other duties as assigned
  • Being fully vaccinated against COVID-19 is a requirement for this position

Staff will be required to work weekends, holidays, some evenings, rotating schedules and beyond scheduled work hours. Staff may also provide crowd control if necessary during peak times.
Experience:
  • Three years of experience as a cashier in a high-volume operation with heavy customer contact is desired
  • Excellent math and counting skills with exceptional customer service experience may be substituted for two years' experience as a cashier
  • Previous experience in a museum, theater, amusement park, hotel or related attraction a plus

Knowledge:
  • High school diploma or GED required. Basic knowledge of grammar, spelling, punctuation and simple mathematical functions as might normally be acquired through attainment of a high school diploma or a GED are required. Bilingual skills are beneficial
  • This position must have excellent oral communication skills and the ability to interact cheerfully with guests while working under considerable pressure in crowds and with difficult guests
  • Good written communication skills are needed to prepare reports and take down information accurately and thoroughly

Guest Service Representatives are required to meet high standards of Zoo knowledge and guest service. In addition, they are required to complete an on-going program of continuing education in order to maintain a high level of customer service.
About Houston Zoo
Houston Zoo is made up of many moving parts with over 6,000 permanent residents (our animals) for whom we provide housing, meals, medical care and, yes, even education! There are over 2 million guests each year who come to experience our incredible variety of animals and ecosystems, as well as attend special private and public events and entertainment. Our dedicated staff works around the clock to ensure that the Zoo is always running smoothly for the safety and well-being of our residents and guests. We strive to ensure the protection of all the counterparts of the animals we have at the Zoo and in the wild.
Join Houston Zoo and become a part of an organization that is focused on the preservation of wildlife and their habitats by combining conservation with education and promotion of sustainable livelihoods in the local communities. Houston Zoo is an Equal Opportunity Employer.
Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as a complete inventory of all responsibilities, duties and skills required for the position. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis.
Benefits
Full-time, regular positions are offered the following benefits.
  • Medical and Prescription Drug
  • Vision
  • Dental
  • Basic Life AD&D (100% Employer Paid)
  • Short Term Disability (100% Employer Paid)
  • Long Term Disability (100% Employer Paid)
  • Supplemental Life
  • Flexible Spending Account / Health Savings Account
  • 401k, with employer match

Full-time and Part-Time, regular positions are offered the following additional benefits.
  • Free Zoo Membership
  • Free Guest Passes
  • Discounts on Food, Merchandise, Attractions, Admission and Programs
  • Free parking

Houston Zoo is an Equal Opportunity Employer
We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

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