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Zendesk Support Jobs (NOW HIRING)

Vida Health is seeking a high-level Lead Zendesk Administrator to serve as the primary strategic ... We don't just accept differences - we celebrate them, we support them, and we thrive on them for ...

Vida Health is seeking a high-level Lead Zendesk Administrator to serve as the primary strategic ... We don't just accept differences -- we celebrate them, we support them, and we thrive on them for ...

Act as the lead Project Manager and Coordinator for the departmental migration from Zendesk Support and Zendesk Sell to FreshDesk and FreshSales. * Map existing workflows and ensure all data ...

Act as the lead Project Manager and Coordinator for the departmental migration from Zendesk Support and Zendesk Sell to FreshDesk and FreshSales. * Map existing workflows and ensure all data ...

Act as the lead Project Manager and Coordinator for the departmental migration from Zendesk Support and Zendesk Sell to FreshDesk and FreshSales. * Map existing workflows and ensure all data ...

Familiarity with licensure processes and regulatory requirements, particularly within healthcare or government agencies Application Support: Experience working with platforms such as Zendesk, LARS ...

System Administrator

Nashville, TN · On-site

$30 - $32/hr

Perform system-wide upgrades or server maintenance The focus of this role is strictly on application-level support for the Licensure and Regulation System (LARS) and Zendesk, including configuration ...

OR · On-site

By building and maintaining this foundational infrastructure, the role supports Zendesk's continued growth and long-term customer success. What you'll do * Develop and drive the strategic vision and ...

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Zendesk Support information

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$22.5K

$103.3K

$159K

How much do zendesk support jobs pay per year?

As of Jun 6, 2026, the average yearly pay for zendesk support in the United States is $103,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $124,500.00 per year, depending on experience, location, and employer.
What cities are hiring for Zendesk Support jobs? Cities with the most Zendesk Support job openings:
Infographic showing various Zendesk Support job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 68% In-person, and 32% Remote job distribution, with an average salary of $103,264 per year, or $49.6 per hour.
Application Support Specialist - LARS/Zendesk

Application Support Specialist - LARS/Zendesk

CYNET SYSTEMS

Nashville, TN • On-site

$28/hr

Contractor

Posted 21 days ago


Job description

Job Overview:
  • Responsible for providing day-to-day application support for LARS and Zendesk systems, including ticket resolution, configuration changes, workflow updates, and production support activities while ensuring SLA adherence, documentation, and stakeholder communication.

Requirement/Must Have

  • Experience in application support or IT service desk environments
  • Hands-on experience with ticketing systems (ServiceNow, Zendesk, or similar)
  • Strong ability to manage and resolve routine support tickets within SLA timelines
  • Experience with user management tasks (password resets, user creation, workflow updates)
  • Strong communication and documentation skills
  • Ability to track, log, and update incidents and changes accurately
  • Experience working in structured support processes

Experience:

  • 1–3 years of experience in application support or IT support roles

Responsibilities:

  • Manage and resolve LARS and Zendesk support tickets within SLA timelines
  • Perform routine application support tasks including user and workflow updates
  • Ensure timely response to requests and follow-ups within one business day
  • Document all communications, changes, and updates in ServiceNow
  • Coordinate with application coordinators for requirements gathering and validation
  • Support testing and user sign-off for system changes
  • Maintain change logs and documentation in SharePoint
  • Monitor and manage daily print jobs and related processing tasks
  • Communicate delays and issues to stakeholders and vendors

Should Have:

  • Experience in regulated or enterprise support environments
  • Basic understanding of workflows and configuration management
  • Strong organizational and multitasking abilities

Skills:

  • Application Support, Zendesk, LARS, ServiceNow, Incident Management, Workflow Management, Documentation, User Support
Qualification And Education:
  • High School Diploma or equivalent; Bachelor’s degree preferred.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.

Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

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