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Zappos Work Jobs (NOW HIRING)

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Zappos Work information

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$45K

$87.4K

$112K

How much do zappos work jobs pay per year?

As of Jun 13, 2026, the average yearly pay for zappos work in the United States is $87,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $102,000.00 per year, depending on experience, location, and employer.

What is Zappos work?

Zappos work refers to employment at Zappos, an online shoe and clothing retailer known for its unique company culture and focus on customer service. Employees at Zappos are encouraged to embrace the company's core values, such as delivering WOW through service, creating fun, and fostering open communication. Zappos offers a range of positions, from customer service representatives to roles in marketing, technology, and fulfillment. The company is well-known for its relaxed atmosphere, innovative management practices, and emphasis on employee engagement and satisfaction.

What is the team culture like at Zappos, and how does it influence daily work for employees?

Zappos is known for its unique and vibrant company culture that emphasizes open communication, collaboration, and employee empowerment. Team members are encouraged to bring their authentic selves to work, contribute ideas, and participate in cross-functional projects. Daily work often involves a mix of individual tasks and group initiatives, with a strong focus on customer service and continuous improvement. The supportive environment fosters both personal growth and professional development, making it a great place for those who thrive in dynamic, people-oriented settings.

What are the key skills and qualifications needed to thrive as a Zappos Customer Service Representative, and why are they important?

To thrive as a Zappos Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems and basic computer proficiency are typically required, while additional training may be provided on Zappos-specific tools. Empathy, patience, and a positive attitude are standout soft skills for delivering exceptional customer experiences. These skills ensure effective customer interactions, foster brand loyalty, and uphold Zappos’ renowned service standards.
What cities are hiring for Zappos Work jobs? Cities with the most Zappos Work job openings:
Web Development Engineer II, Content Development

Web Development Engineer II, Content Development

Amazon

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,846 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Zappos is seeking a Web Development Engineer to drive the vision, development, and optimization of our customer-facing digital shopping experience. This role owns both the technical execution and operational content delivery across Zappos' homepage, landing pages, editorial collections, promotions, and seasonal storytelling surfaces. You will help accelerate front-end innovation while ensuring flawless daily execution of site content.
As a technical leader embedded in the Marketing organization, you will collaborate closely with Designers, Merchandisers, Creative, UX, and Software Development partners to build scalable components, improve workflows, and deliver a best-in-class customer experience across web and mobile. You will balance hands-on engineering work with day-to-day content publishing, ensuring accuracy, speed, and brand alignment.
The ideal candidate is a customer-obsessed builder with strong UI development skills, operational discipline, and the ability to thrive in a fast-paced environment.
Key job responsibilities
Build and maintain scalable, reusable components and templates used across customer-facing surfaces.
Implement responsive, accessible, and high-performance UI in partnership with UX and Creative.
Partner with engineers to troubleshoot front-end issues, resolve defects, and enhance CMS-driven workflows.
Participate in code reviews, documentation, and continuous improvement efforts that raise the bar for front-end quality.
Own daily content publishing across Zappos' digital properties, ensuring accuracy, brand consistency, and on-time delivery.
Update homepage modules, landing pages, promotional content, navigational elements, and editorial features through internal tools and CMS.
Build, QA, and schedule translated and localized content for international experiences.
Ensure content is structured and implemented in a way that meets UX, SEO, and performance best practices.
Maintain menus, metadata, directories, archives, and file system organization.
Support WebLabs and experimentation workflows by developing test variations and capturing insights.
Perform competitive analysis and leverage data to inform improvements in layout, functionality, and customer flow.
Collaborate with Marketing, Creative, Merchandising, CRM, and Tech partners to deliver high-quality, cohesive experiences.
Lead or support operational workstreams for key campaigns (Seasonal launches, Gift Guides, cultural/brand moments).
Communicate technical constraints, propose scalable solutions, and influence content and marketing strategies.
Conduct browser/device testing to ensure consistent functionality across platforms.
Maintain backups, archives, and documentation for content and components.
Proactively identify workflow bottlenecks and introduce automation where possible.
BASIC QUALIFICATIONS
- Bachelor's degree
- 5 years of professional front-end engineering or web development experience. Proficiency in HTML5, CSS3, JavaScript/TypeScript, and React (or similar modern frameworks).
- Experience building responsive, accessible, and cross-browser compatible interfaces.
- Strong understanding of performance optimization, debugging, and testing best practices.
- Experience collaborating with design teams and implementing pixel-accurate UI.
- Strong communication skills and the ability to work in a fast-paced, collaborative environment.
PREFERRED QUALIFICATIONS
- Experience with CMS platforms, marketing technology, or content-driven architectures.
- Familiarity with WebLabs, experimentation frameworks, or data-driven iteration.
- Understanding of SEO fundamentals and metadata optimization.
- Strong interest in fashion, e-commerce, and digital brand storytelling.
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WI, Madison - 91,900.00 - 160,000.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US