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Zales Jobs in Riverside, IL (NOW HIRING)

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Zales information

See Riverside, IL salary details

$8

$21

$31

How much do zales jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for zales in Riverside, IL is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $23.70 per hour, depending on experience, location, and employer.

What is the difference between Zales vs Jewelry Sales Associate?

AspectZalesJewelry Sales Associate
Required CredentialsHigh school diploma; sales experience helpfulHigh school diploma; sales experience preferred
Work EnvironmentJewelry retail stores, customer serviceJewelry retail stores, customer service
Employer & Industry UsageMajor jewelry retailer chainVarious jewelry stores and retail chains
Common Search & ComparisonYesYes

The main difference between Zales and Jewelry Sales Associate is that Zales is a specific jewelry retail chain, while Jewelry Sales Associate is a general job title used across multiple stores. Zales employees work specifically for Zales stores, whereas Jewelry Sales Associates can work at various jewelry retailers. Both roles typically require similar credentials and involve customer service in a retail environment.

What are the key skills and qualifications needed to thrive as a Sales Associate at Zales, and why are they important?

To thrive as a Sales Associate at Zales, you need strong customer service skills, sales experience, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, jewelry product knowledge, and sometimes certifications like the Diamond Council of America (DCA) are valuable. Excellent communication, attention to detail, and a positive attitude help build rapport with customers and foster trust. These skills and qualities are crucial for driving sales, ensuring customer satisfaction, and maintaining Zales' reputation for quality service.

What types of training and support can new sales associates at Zales expect during their onboarding process?

New sales associates at Zales typically receive comprehensive training that covers product knowledge, customer service techniques, and sales processes. This training often includes both classroom-style learning and hands-on experience on the sales floor with guidance from experienced team members. Associates are supported by store managers and team leads, who provide ongoing coaching and feedback to help them develop their skills and meet performance goals. Additionally, Zales offers resources for continuing education and opportunities to advance within the company.

What are Zales sales associates?

Zales sales associates are retail professionals who work at Zales jewelry stores, assisting customers with selecting and purchasing jewelry items such as rings, necklaces, bracelets, and watches. They provide knowledgeable advice about the products, help with sizing and financing options, and ensure a positive shopping experience. Sales associates also handle transactions, maintain displays, and may assist with jewelry repairs and cleaning services. Excellent customer service and communication skills are essential for this role.
What are the most commonly searched types of Zales jobs in Riverside, IL? The most popular types of Zales jobs in Riverside, IL are:
What are popular job titles related to Zales jobs in Riverside, IL? For Zales jobs in Riverside, IL, the most frequently searched job titles are:
What job categories do people searching Zales jobs in Riverside, IL look for? The top searched job categories for Zales jobs in Riverside, IL are:
Apprentice Jeweler - Signet Jewelers - Meridian Square - Aurora, IL

Apprentice Jeweler - Signet Jewelers - Meridian Square - Aurora, IL

Signet Jewelers

Aurora, IL • On-site

$15 - $16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Signet Jewelers rating

6.8

Company rating: 6.8 out of 10

Based on 292 frontline employees who took The Breakroom Quiz

17th of 28 rated jewelry retailers


Job description

We have many opportunities available on our other career site pages. Click here to link to our careers page!
Join our Field Design & Service Center Team! Whether you are just starting your career or an experienced Jeweler, we have plenty of opportunities for your growth and success. Start as an Apprentice Jeweler completing administrative/clerical tasks and polishing jewelry, and work toward becoming a Bench Jeweler. We are also looking for candidates with knowledge of stone setting, sizing, polishing and jewelry repair. Working with our team gives you the opportunity to advance from beginner to artisan in a unique promote-from-within environment.
Signet Jewelers, the world's largest specialty retail of diamond jewelry, is currently seeking entry-level Jeweler Apprentices to join our Field Design & Service Center Teams! As you begin your career as a Jeweler Apprentice, we have plenty of opportunities for your growth and success. Signet's Design & Service Centers offer a full training program to elevate your skills from Apprentice to Jeweler.
As an Apprentice, you will learn the business from the ground up, this will entail full administrative responsibilities, including customer service, interacting with both our stores and customers, completing administrative/clerical tasks, photography of jewelry for intake/tracking and learning the basics of jewelry repair starting with polishing and quality control, all while you train toward becoming a Bench Jeweler. While we are seeking candidates with any basic jewelry or jewelry repair knowledge, we will also consider any candidate that has a passion and desire to learn the jeweler trade. Working with our team gives you the opportunity to advance from apprentice to artisan in a promote-from-within environment as you progress through our unique training journey.
Our Design & Service Center Team Members are dedicated to delivering a Customer -First experience that exceeds our customers' expectations for custom jewelry design and repairs.
Desired Administrative Skills:
  • Customer Service minded with strong interpersonal skills
  • High standard for quality work
  • Basic Computer Skills
  • Excellent Organizational Skills
  • Detail Orientated
  • Knowledge of Shipping/Receiving
  • Working in a fast-paced environment
  • Multi-tasking & time management

Position Requirements:
  • High school degree or equivalent preferred but not required
  • Some knowledge of jewelry or jewelry repair/design preferred but not required
  • Varying hours including some nights and weekends
  • Full-time consists of a 40-hour work week with seasonal required overtime

A Sampling of Our Total Rewards:
  • Base pay, $15.00 - $16.00. Final pay rate shall be determined and is based on experience and qualifications
  • Jeweler Certification classes to develop and enhance your bench skills
  • Benefits including medical, dental, vision and prescription insurance (full-time Team Members)
  • 401(k) with company match
  • Competitive Pay
  • Paid Time Off (PTO)
  • Paid holidays (full-time Team Members)
  • Tuition reimbursement
  • Merchandise discounts

Signet Jewelers has over 220 Design & Service Centers throughout the United States, located within all Jared Jewelers and select Kay Jewelers and Zales stores.
Signet Jewelers is an equal opportunity employer committed to promoting diversity at all levels. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

What Signet Jewelers employees say

Pay

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Workplace

Get the full story on Breakroom


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About Signet Jewelers

Sourced by ZipRecruiter

At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified"™. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Akron, OH, US

Year founded

1949

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