At YSS , we believe one caring adult can change a young person's life. As a Mentoring Program Facilitator , you'll help make those life-changing connections happen. You'll recruit and support ...
New
At YSS , we believe one caring adult can change a young person's life. As a Mentoring Program Facilitator , you'll help make those life-changing connections happen. You'll recruit and support ...
New
At YSS , we believe one caring adult can change a young person's life. As a Mentoring Program Facilitator , you'll help make those life-changing connections happen. You'll recruit and support ...
New
Cambridge, IA ยท On-site
$18/hr
YSS is seeking energetic night owls to join our team as Full-Time Residential Overnight Floats ! Due to continued growth and expansion of our services, we are adding new positions to our team. These ...
Cambridge, IA ยท On-site
$18/hr
YSS is seeking energetic night owls to join our team as Full-Time Residential Overnight Floats ! Due to continued growth and expansion of our services, we are adding new positions to our team. These ...
Des Moines, IA ยท On-site
$20 - $21/hr
YSS is looking to add to our Youth Opportunity Center team in Des Moines . As the Self-Sufficiency Advocate (SSA) & Youth Transition Decision-Making (YTDM) Facilitator , you'll wear two meaningful ...
New
Des Moines, IA ยท On-site
$20 - $21/hr
YSS is looking to add to our Youth Opportunity Center team in Des Moines . As the Self-Sufficiency Advocate (SSA) & Youth Transition Decision-Making (YTDM) Facilitator , you'll wear two meaningful ...
New
YSS Treatment Interns have the opportunity to work with a diverse and committed team while gaining valuable experience in both independent and collaborative work. YSS staff are passionate about ...
YSS Treatment Interns have the opportunity to work with a diverse and committed team while gaining valuable experience in both independent and collaborative work. YSS staff are passionate about ...
YSS is looking for a compassionate and dedicated PM Shift Lead for our Ember Recovery Campus. This leadership role is ideal for someone who believes in the power of connection, consistency, and ...
YSS is looking for a compassionate and dedicated PM Shift Lead for our Ember Recovery Campus. This leadership role is ideal for someone who believes in the power of connection, consistency, and ...
YSS is seeking a collaborative, energetic, motivated Hidden in Plain Sight Outreach Coordinator to help lead statewide substance use prevention and early intervention efforts. Working closely under ...
YSS is seeking a collaborative, energetic, motivated Hidden in Plain Sight Outreach Coordinator to help lead statewide substance use prevention and early intervention efforts. Working closely under ...
Ames, IA ยท On-site
$20 - $21/hr
YSS is looking for a Youth Transition Decision-Making (YTDM) Facilitator to join our Family Life Center team in Ames. In this role, you'll help youth involved in foster care or court-appointed ...
New
Ames, IA ยท On-site
$20 - $21/hr
YSS is looking for a Youth Transition Decision-Making (YTDM) Facilitator to join our Family Life Center team in Ames. In this role, you'll help youth involved in foster care or court-appointed ...
New
YSS , like every great organization, has someone who keeps the wheels turning -- and that's where you come in. The Administrative Assistant - PT is the friendly face, organized problem-solver, and ...
YSS , like every great organization, has someone who keeps the wheels turning -- and that's where you come in. The Administrative Assistant - PT is the friendly face, organized problem-solver, and ...
At YSS , we believe healing happens when young people feel safe, supported, and seen. We're looking for a steady, compassionate leader to step into the Residential Overnight Manage r role at Ember ...
At YSS , we believe healing happens when young people feel safe, supported, and seen. We're looking for a steady, compassionate leader to step into the Residential Overnight Manage r role at Ember ...
Des Moines, IA ยท On-site
$17.28 - $20/hr
YSS is looking for a motivated, detail oriented, approachable YSS is looking for a compassionate, adaptable, and relationship-driven Street Outreach Advocate to join our Youth Opportunity Center (YOC ...
Des Moines, IA ยท On-site
$17.28 - $20/hr
YSS is looking for a motivated, detail oriented, approachable YSS is looking for a compassionate, adaptable, and relationship-driven Street Outreach Advocate to join our Youth Opportunity Center (YOC ...
Mason City, IA ยท On-site
$21/hr
YSS is on the hunt for a Weekend Youth Specialist to join our Mason City team--aka someone who can bring structure, support, and just the right amount of fun to the weekend shift. You'll help create ...
Mason City, IA ยท On-site
$21/hr
YSS is on the hunt for a Weekend Youth Specialist to join our Mason City team--aka someone who can bring structure, support, and just the right amount of fun to the weekend shift. You'll help create ...
Ames, IA ยท On-site
YSS , is looking for a Grants Manager who can combine strategic thinking, exceptional writing, and relationship-building skills to secure funding that fuels hope, healing, and opportunity for youth ...
Ames, IA ยท On-site
YSS , is looking for a Grants Manager who can combine strategic thinking, exceptional writing, and relationship-building skills to secure funding that fuels hope, healing, and opportunity for youth ...
Come join YSS as an Youth Specialist - PT ! You'll help create a safe, supportive, and stable environment where young people can rest, grow, and build independence. During your awake shifts (8:00 p.m ...
Come join YSS as an Youth Specialist - PT ! You'll help create a safe, supportive, and stable environment where young people can rest, grow, and build independence. During your awake shifts (8:00 p.m ...
Cambridge, IA ยท On-site
$24/hr
YSS is seeking an empathetic, knowledgeable, and compassionate Residential Certified Counselor to join us on our Ember Recovery Campus . In this role, you'll provide therapeutic support to ...
Cambridge, IA ยท On-site
$24/hr
YSS is seeking an empathetic, knowledgeable, and compassionate Residential Certified Counselor to join us on our Ember Recovery Campus . In this role, you'll provide therapeutic support to ...
Mason City, IA ยท On-site
$18/hr
Working at the YSS of North Iowa location in Mason City, you'll guide daily routines, build connections, and help clients develop the skills they need to move forward. No two days look the same (and ...
Mason City, IA ยท On-site
$18/hr
Working at the YSS of North Iowa location in Mason City, you'll guide daily routines, build connections, and help clients develop the skills they need to move forward. No two days look the same (and ...
Working at the YSS of North Iowa location in Mason City, you'll guide daily routines, build connections, and help clients develop the skills they need to move forward. No two days look the same (and ...
Working at the YSS of North Iowa location in Mason City, you'll guide daily routines, build connections, and help clients develop the skills they need to move forward. No two days look the same (and ...
Cambridge, IA ยท On-site
YSS is looking for a compassionate, calm-under-pressure CARE (Crisis, Assistance, Response, Engagement) Team Specialist to join us is creating a place where youth can heal, grow, and thrive.. This ...
Cambridge, IA ยท On-site
YSS is looking for a compassionate, calm-under-pressure CARE (Crisis, Assistance, Response, Engagement) Team Specialist to join us is creating a place where youth can heal, grow, and thrive.. This ...
Ames, IA ยท On-site
$52K - $72K/yr
At YSS , every dollar tells a story--and in this role, you help make sure that story is accurate, compliant, and aligned with the life-changing work happening across our programs. You'll partner ...
Ames, IA ยท On-site
$52K - $72K/yr
At YSS , every dollar tells a story--and in this role, you help make sure that story is accurate, compliant, and aligned with the life-changing work happening across our programs. You'll partner ...
At YSS , every day is different--and every day matters. As a Weekend Youth Specialist in our Transitional Living Program, you'll be part mentor, part coach, part problem-solver, and one of the most ...
At YSS , every day is different--and every day matters. As a Weekend Youth Specialist in our Transitional Living Program, you'll be part mentor, part coach, part problem-solver, and one of the most ...
YSS is looking for a compassionate, dependable Part Time Youth Specialist to join our Mason City crew! In this role, you'll work alongside a supportive crew to create a safe, structured, and ...
YSS is looking for a compassionate, dependable Part Time Youth Specialist to join our Mason City crew! In this role, you'll work alongside a supportive crew to create a safe, structured, and ...
$18.99 - $24.41
4% of jobs
$24.41 - $29.83
13% of jobs
$31.28 is the 25th percentile. Wages below this are outliers.
$29.83 - $35.25
30% of jobs
The median wage is $36.15 / hr.
$35.25 - $40.67
19% of jobs
$40.67 - $46.09
5% of jobs
$48.80 is the 75th percentile. Wages above this are outliers.
$46.09 - $51.51
7% of jobs
$51.51 - $56.93
3% of jobs
$56.93 - $62.35
3% of jobs
$62.35 - $67.77
3% of jobs
$67.77 - $73.19
5% of jobs
$73.19 - $78.61
6% of jobs
$18
$44
$78
| Aspect | Yss | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require technical certifications | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Call centers, retail, or online platforms | Call centers, retail stores, or office settings |
| Industry Usage | Retail, telecommunications, e-commerce | Retail, telecommunications, banking, and service industries |
| Common Search & Comparison | Yes | Yes |
Yss and Customer Service Representative roles share similar credentials and work environments, often found in retail and service industries. While Yss may focus more on specific product or service knowledge, both roles involve direct customer interaction and problem-solving. The main difference lies in the scope of responsibilities and industry terminology, but they are frequently compared by job seekers seeking entry-level customer support positions.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 3 days ago
New
At YSS, we believe one caring adult can change a young person's life. As a Mentoring Program Facilitator, you'll help make those life-changing connections happen. You'll recruit and support dedicated volunteer mentors, partner with schools and YSS programs to identify youth who can benefit from mentoring, and thoughtfully match mentors and mentees based on personalities, interests, and goals.
Through relationship-building, coordination, training, and ongoing support, you'll help create meaningful mentoring experiences that inspire confidence, connection, and brighter futures.
This is a full-time school-based position working August-May with summers off. Primary schools will be the Ames Elementary and Middle Schools.
What You'll Do...
Build Meaningful Mentoring Relationships
Partner with Youth, Families & Schools
Coordinate Programs & Events
Ensure Program Success
Collaborate & Grow
This is not a complete list of the responsibilities of this position. Duties may change at any time.
Who You Are...
You're a natural relationship builder who believes every young person deserves a caring adult in their corner. You enjoy connecting people, building community partnerships, and creating opportunities that help youth grow in confidence, resilience, and hope. Organized, compassionate, and encouraging, you're just as comfortable recruiting and supporting volunteers as you are working with schools, families, and community partners..
What We Provide...
We invest in peopleโbecause when you thrive, so do the communities we serve. At YSS, youโll find meaningful work, strong support, and benefits designed for real life.
Supportive Culture & Work Environment
Health & Wellness Benefits
Time Off & Work-Life Balance
Financial & Retirement Benefits
Professional & Career Support
We want to create a world where youth are valued and empowered to stand strong. To do this, we ask our staff to embrace YSS core values - Commitment, Collaboration, Compassion, Innovation, Integrity, and a โCan Doโ Spirit.
Required Qualifications - MUST HAVES:
Preferred Qualificationsย - SHOULD HAVES:
Theย IDEALย Candidate
We Celebrate Your Story...
Have you navigated recovery from addiction, mental health challenges, trauma, or housing instability?ย Your lived experience offers a unique, compassionate perspective that can inspire real change. By sharing your story and serving as a role model or mentor, you can make a meaningful impact in the lives of youth and families.ย Your journey matters. If youโre ready to use it to uplift and empower others, we warmly encourage you to apply.
Who We Are...
Weโre YSSโone of Iowaโs largest and longest-standing nonprofits dedicated to putting kids first. Our mission is simple but powerful: spark hope, create opportunity, and help young people thrive.
Stay Connected...
We communicate with applicants viaย emailย - straight from our Paycom system address: systemmessage@paycomonline.com.ย Please check your inbox regularly (and your spam/junk folder just in case).ย If the message does end up in spam/junk, make sure to add systemmessage@paycomonline.com to your list of safe senders.ย We may also send you texts if you give us that permission when you apply. Questions? Reach us anytime at yss@yss.org
Our Hiring Process - Hereโs What to Expect...
Sourced by ZipRecruiter
Individual, family and community social assistance
201 - 500 Employees
Ames, IA, US
1976