Job Title: Zscaler Admin
Work Location & Reporting Address: Dallas, TX 75287 Hybrid (2-3 days in office in a week)
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Contract duration: min. 6 months to 1 year with a possibility of extension based on candidates' performance
Target Start Date: ASAP
Does this position require Visa independent candidates only? Yes
Interview Process (Is face to face required?) Video interview is okay.
Job Details:
Years of experience in each of the must-have skills: 7+Years
Any Certifications required: No. But it is added advantage
Technical Hiring Criteria (Must Haves)
Top 3 Required skills:
• Advanced Troubleshooting & Deep Networking Analysis
• Zscaler Architecture & Zero Trust Design
• Automation, Integration & Security Optimization
Detailed Job Description:
Security Policy Management
• Configure and maintain:
o URL filtering policies
o Application access policies
o Security rules (malware, phishing, ransomware protection)
• Implement Zero Trust policies (least privilege access)
• Create policies based on:
o Users (AD groups, roles)
o Locations
o Applications
ZIA (Internet Access) Administration
• Manage secure web gateway (SWG) functions:
o Web filtering (block/allow categories)
o SSL inspection (decrypt traffic for security checks)
• Configure:
o Firewall policies
o DNS security
o Bandwidth control / QoS
• Ensure safe internet access for users
ZPA (Private Access) Administration
• Provide secure access to internal applications without VPN
• Configure:
o App connectors (in data center/cloud)
o Application segmentation (who can access what)
• Manage:
o User authentication flow
o Identity-based access policies
Identity & Access Integration
• Integrate Zscaler with:
o Active Directory / LDAP
o Azure AD / Okta / SAML
• Enable:
o Single Sign-On (SSO)
o Multi-Factor Authentication (MFA)
• Map users/groups to policies
Endpoint & Device Management
• Deploy and manage:
o Zscaler Client Connector (ZCC)
• Ensure:
o Device posture validation
o Secure access from remote users (WFH, mobile)
Monitoring & Reporting
• Monitor:
o User activity logs
o Security alerts
o Traffic patterns
• Analyze logs for:
o Threat detection
o Policy violations
• Generate reports for:
o Compliance
o Management
o Audits
Incident Management
• Investigate:
o Malware alerts
o Suspicious traffic
o Unauthorized access attempts
• Coordinate with:
o SOC teams
o Incident response teams
• Perform:
o Root cause analysis
o Policy tuning
Troubleshooting & Support
• Resolve issues related to:
o User authentication failures
o Application access problems
o Internet access issues
• Diagnose:
o Policy conflicts
o Network routing problems
o SSL inspection failures
Network & Cloud Integration
• Configure traffic forwarding using:
o PAC files
o GRE / IPSec tunnels
o Client Connector
• Integrate with:
o SD-WAN solutions
o Cloud platforms (AWS, Azure, GCP)
• Ensure optimized routing and performance
Maintenance & Optimization
• Regularly:
o Review and optimize policies
o Update configurations
• Tune system for:
o Performance
o Reduced latency
o Better security posture
• Design SASE / Zero Trust architecture
• Implement:
o CASB (Cloud Access Security Broker)
o DLP (Data Loss Prevention)
• Automate using:
o APIs / scripting
• Handle migrations:
o VPN → ZPA
o Proxy → ZIA
Required Skills