East Peoria, IL · On-site
$15.63/hr
East Peoria, IL - Xfinity Retail Store | Address: 426 West Washington Street, East Peoria, IL 61611 Bring your energy, curiosity, and passion--we'll give you the tools to build a rewarding retail ...
East Peoria, IL · On-site
$15.63/hr
East Peoria, IL - Xfinity Retail Store | Address: 426 West Washington Street, East Peoria, IL 61611 Bring your energy, curiosity, and passion--we'll give you the tools to build a rewarding retail ...
Peoria, IL - Xfinity Retail Store | 5038 N Big Hollow Road Peoria, IL 61615** The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile ...
Peoria, IL - Xfinity Retail Store | 5038 N Big Hollow Road Peoria, IL 61615** The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile ...
East Peoria, IL - Xfinity Store | 426 West Washington Street, East Peoria, IL 61611** Primary Responsibilities - Mobile Focused: Mobile Activations & Customer Education * Provide a white-glove ...
East Peoria, IL - Xfinity Store | 426 West Washington Street, East Peoria, IL 61611** Primary Responsibilities - Mobile Focused: Mobile Activations & Customer Education * Provide a white-glove ...
East Peoria, IL · On-site
$17/hr
East Peoria, IL - Xfinity Store | 426 West Washington Street, East Peoria, IL 61611** Primary Responsibilities -- Mobile Focused: Mobile Activations & Customer Education * Provide a white-glove ...
East Peoria, IL · On-site
$17/hr
East Peoria, IL - Xfinity Store | 426 West Washington Street, East Peoria, IL 61611** Primary Responsibilities -- Mobile Focused: Mobile Activations & Customer Education * Provide a white-glove ...
East Peoria, IL - Xfinity Retail Store | Address: 426 West Washington Street, East Peoria, IL 61611 Bring your energy, curiosity, and passion-we'll give you the tools to build a rewarding retail ...
East Peoria, IL - Xfinity Retail Store | Address: 426 West Washington Street, East Peoria, IL 61611 Bring your energy, curiosity, and passion-we'll give you the tools to build a rewarding retail ...
Peoria Xfinity Retail Store | Address: 5038 N Big Hollow Road Peoria, IL 61615 Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and ...
Peoria Xfinity Retail Store | Address: 5038 N Big Hollow Road Peoria, IL 61615 Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and ...
Peoria Xfinity Store - 5038 N Big Hollow Road Peoria, IL 61615 Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to ...
Peoria Xfinity Store - 5038 N Big Hollow Road Peoria, IL 61615 Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to ...
Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, andidentifyingopportunities to upsell accessories or add-ons. Secondary ...
Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, andidentifyingopportunities to upsell accessories or add-ons. Secondary ...
$10.85 - $12.03
9% of jobs
$12.03 - $13.21
15% of jobs
$13.32 is the 25th percentile. Wages below this are outliers.
$13.21 - $14.39
17% of jobs
The median wage is $15.20 / hr.
$14.39 - $15.57
14% of jobs
$15.57 - $16.75
7% of jobs
$16.75 - $17.93
3% of jobs
$17.93 - $19.10
4% of jobs
$19.92 is the 75th percentile. Wages above this are outliers.
$19.10 - $20.28
9% of jobs
$20.28 - $21.46
9% of jobs
$21.46 - $22.64
7% of jobs
$22.64 - $23.82
6% of jobs
$10
$17
$23
An Xfinity job typically involves working for Comcast under its Xfinity brand, which provides internet, TV, phone, and home security services. Job roles vary widely and may include customer service, sales, technical support, installation, and corporate positions. Employees may work in retail stores, call centers, or in the field assisting customers. Xfinity careers often offer competitive pay, benefits, and opportunities for growth.
As an Xfinity Customer Service Representative, your day usually involves handling inbound and outbound customer calls, troubleshooting technical service issues, processing account changes, and assisting with billing inquiries. You'll work closely with other team members to escalate complex technical problems or coordinate field service appointments when needed. The pace can vary depending on call volume, but you’ll consistently use digital tools and company systems to deliver solutions and maintain up-to-date customer records. Throughout the day, you’ll provide support, education, and a positive experience for each customer. The role is dynamic and customer-centric, ideal for those who enjoy solving problems and helping others.
To thrive as an Xfinity (Comcast) Customer Service Representative, you need strong communication skills, problem-solving abilities, and a foundational understanding of cable, internet, and phone services. Familiarity with CRM systems, troubleshooting software, and company-specific tech platforms is often required. Excellent interpersonal skills, patience, and a customer-focused attitude will set you apart in this client-facing role. These skills are crucial to ensure positive customer experiences, resolve service issues efficiently, and represent the Xfinity brand effectively.
The top searched job categories for Xfinity jobs in Peoria, IL are:
Cities near Peoria, IL with the most Xfinity job openings:
$15.63/hr
Full-time
Re-posted 11 days ago
Job Summary
Location: East Peoria, IL - Xfinity Retail Store | Address: 426 West Washington Street, East Peoria, IL 61611
Job Description
Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.
At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. The diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver great experiences for employees and customers alike.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Customer-Focused; Workplace Organization; Persuasion; Teamwork; Technical Knowledge; Self Motivation; Resilience; Communication; Critical Thinking Problem Solving; Professional Integrity
Salary:
Base Pay: $15.63
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Total Target Compensation (Base Pay plus Targeted Commission): $23.32
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
High School Diploma / GED
Certifications (if applicable)
Relevant Work Experience
2-5 Years