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Xfinity Sales Associate Jobs in Colorado (NOW HIRING)

Job Summary The Mobile Retail Service Associate (Mobile RSA) supports the store team in delivering ... Most sales positions are eligible for a Commission under the terms of an applicable plan, while ...

Sales Associate

Greeley, CO · On-site

$60K - $80K/yr

Sales Associate About Us We are Vivint, a multi-billion-dollar company and leader in smart home technology, dedicated to transforming the way families interact with their homes. With accolades such ...

Sales Associate About Us We are Vivint, a multi-billion-dollar company and leader in smart home technology, dedicated to transforming the way families interact with their homes. With accolades such ...

Sales Associate

Thornton, CO · On-site

$17.50/hr

As a Sales Associate, it's your job to create the best possible customer experience. It's your job to listen to each customer and offer recommendations and current product knowledge in response to ...

Job Summary The Mobile Retail Service Associate (Mobile RSA) supports the store team in delivering ... Most sales positions are eligible for a Commission under the terms of an applicable plan, while ...

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent shopping experience. Responsibilities may include working the register, stocking shelves, processing ...

Sales Associate

Colorado Springs, CO · On-site

$23K - $40K/yr

As a Sales Associate, you will assist customers with their membership needs and ensure an excellent shopping experience. The ideal candidate will have previous experience in customer service and ...

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent shopping experience. Responsibilities may include working the register, stocking shelves, processing ...

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Xfinity Sales Associate information

See Colorado salary details

$10

$16

$21

How much do xfinity sales associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for xfinity sales associate in Colorado is $16.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $17.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Xfinity Sales Associate, and why are they important?

To thrive as an Xfinity Sales Associate, you need strong sales acumen, product knowledge of Xfinity services, and at least a high school diploma or equivalent. Familiarity with CRM systems, point-of-sale software, and digital sales tools is typically required. Outstanding interpersonal skills, persuasive communication, and resilience help you build rapport and handle objections effectively. These competencies are crucial for meeting sales targets, ensuring customer satisfaction, and driving business growth in a competitive retail environment.

What are some common challenges faced by Xfinity Sales Associates, and how can they be overcome?

Xfinity Sales Associates often encounter challenges such as meeting sales quotas in a competitive market, addressing diverse customer needs, and staying updated on rapidly changing products and promotions. Success in this role typically involves strong communication skills, adaptability, and persistence. Building rapport with customers and being knowledgeable about Xfinity’s offerings can help overcome these challenges. Additionally, collaborating closely with team members and participating in ongoing training sessions are effective strategies for staying motivated and informed.

What are Xfinity Sales Associates?

Xfinity Sales Associates are customer service and sales professionals who represent Xfinity, a brand of Comcast, in retail stores or through direct sales channels. Their main responsibilities include assisting customers with product inquiries, promoting and selling Xfinity's internet, television, and phone services, and helping customers select the best packages for their needs. They also handle customer concerns, process transactions, and may provide technical support or troubleshooting. Success in this role requires strong communication, sales skills, and knowledge of Xfinity’s offerings.

What is the difference between Xfinity Sales Associate vs Xfinity Retail Sales Representative?

AspectXfinity Sales AssociateXfinity Retail Sales Representative
CredentialsHigh school diploma or equivalent; sales experience preferredHigh school diploma or equivalent; sales/customer service experience
Work EnvironmentRetail stores, customer locationsRetail store locations, direct customer interaction
Employer & IndustryXfinity/Comcast, telecommunicationsXfinity/Comcast, telecommunications

Both roles involve customer service and sales within the telecommunications industry, often in retail settings. The main difference lies in job titles used by the employer, with 'Xfinity Sales Associate' typically referring to entry-level sales staff, while 'Xfinity Retail Sales Representative' may imply a slightly more formal or customer-focused position. Both require similar credentials and work environments, making them closely related roles within the same industry.

What are popular job titles related to Xfinity Sales Associate jobs in Colorado? For Xfinity Sales Associate jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Xfinity Sales Associate jobs in Colorado look for? The top searched job categories for Xfinity Sales Associate jobs in Colorado are:
What cities in Colorado are hiring for Xfinity Sales Associate jobs? Cities in Colorado with the most Xfinity Sales Associate job openings:
Xfinity Retail Service Associate

Xfinity Retail Service Associate

Comcast

Castle Rock, CO

$19.31/hr

Full-time

Posted 25 days ago


Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Mobile Retail Service Associate (Mobile RSA) supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.

Job Description

Primary Responsibilities - Mobile FocusedMobile Activations & Customer Education
  • Provide a white-glove experience activating new devices or BYOD to the network.
  • Guide customers through tablet setup and connectivity options.
  • Support activation and pairing of wearable devices for seamless use.
  • Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue.
  • Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource.
  • Demonstrate basic features and capabilities of devices to increase customer confidence.
Mobile Escalations
  • Troubleshoot and resolve complex device or service issues.
  • Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery.
  • Use advanced tools to manage escalations.
Mobile Support
  • Assist customers with transferring contacts, emails, and media.
  • Provide password resets with appropriate credential verification.
  • Activate and configure SIM or eSIM for device connectivity.
  • Perform in-depth diagnostics to identify and resolve issues.
  • Process returns or exchanges in compliance with company policies.
  • Assist with warranty claims and replacement processes.
  • Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible.
  • On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, and identifying opportunities to upsell accessories or add-ons.
Secondary Responsibilities - When No Primary Actions Occur or on Red FloorCustomer Check-In
  • Provide hands-on demonstrations of devices and features to enhance value.
Operations
  • Support store resets for proper merchandising and operational readiness.
  • Maintain visual standards and product placement for optimal customer experience.
  • Inspect back-of-house to ensure clean, secure, and properly placed inventory.
Express Transactions
  • Facilitate quick device swaps for customers.
  • Process equipment returns efficiently while ensuring compliance.
Expectations for All Employees
  • Understand and follow the Comcast Operating Principles.
  • Own the customer experience and promote digital options at every touchpoint.
  • Be an enthusiastic learner and advocate of Comcast products, services, and digital tools.
  • Win as a team through collaboration and openness to new ideas.
  • Participate in the Net Promoter System: huddles, callbacks, and feedback loops.
  • Drive results and operational excellence.
  • Foster and support a culture of inclusion.
  • Do what's right for customers, teammates, communities, and investors.
Disclaimer

This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications.

Skills

Communication, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Workplace Organization

Compensation

Base Pay: $19.31

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

0-2 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.