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Xfinity Pay Jobs in Massachusetts (NOW HIRING)

Comcast

Xfinity Retail Sales Consultant

Falmouth, MA · On-site

... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Helping customers interpret and clarify their account statements and pay their bills in the store.

Comcast

Xfinity Retail Sales Consultant

Danvers, MA

$21/hr

... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Helping customers interpret and clarify their account statements and pay their bills in the store.

Comcast

Xfinity Retail Sales Consultant

Methuen, MA

$19/hr

... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Helping customers interpret and clarify their account statements and pay their bills in the store.

Comcast

Xfinity Retail Sales Consultant

Holyoke, MA

$17/hr

... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Helping customers interpret and clarify their account statements and pay their bills in the store.

Comcast

Xfinity Retail Sales Consultant

Falmouth, MA

$20/hr

... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Helping customers interpret and clarify their account statements and pay their bills in the store.

Comcast

Xfinity Retail Sales Consultant

Danvers, MA · On-site

$26.69/hr

... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Helping customers interpret and clarify their account statements and pay their bills in the store.

Comcast

Xfinity Retail Sales Consultant

Lowell, MA · On-site

$19/hr

... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Helping customers interpret and clarify their account statements and pay their bills in the store.

Comcast

Xfinity Retail Sales Consultant

Lowell, MA · On-site

$26.69/hr

... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Helping customers interpret and clarify their account statements and pay their bills in the store.

Comcast

Xfinity Retail Sales Consultant

Westwood, MA

$19/hr

... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Helping customers interpret and clarify their account statements and pay their bills in the store.

Comcast

Xfinity Retail Sales Consultant

Westwood, MA · On-site

$26.69/hr

... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Helping customers interpret and clarify their account statements and pay their bills in the store.

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All JobsXfinity Pay JobsXfinity Pay Jobs in Massachusetts

Xfinity Pay information

What is Xfinity Pay?

Xfinity Pay refers to the payment system and options available for Xfinity customers to pay their bills for services such as internet, TV, and phone. Customers can make payments through various methods, including online payments via the Xfinity website or app, automatic payments, phone payments, or in-person at authorized locations. Xfinity Pay also allows users to view billing statements, set up payment reminders, and manage their accounts easily and securely. Understanding the available payment options can help ensure timely payments and avoid service interruptions.

What are the typical responsibilities of a professional working in Xfinity Pay customer support?

Professionals in Xfinity Pay customer support are primarily responsible for assisting customers with billing inquiries, troubleshooting payment issues, and explaining service plans or charges. They interact with customers through phone, chat, or email, ensuring a positive experience while resolving concerns efficiently. Collaboration with technical support teams and account management is common, as is the need to stay updated on new payment features or policies. This role often requires strong problem-solving skills and the ability to remain patient and empathetic under pressure.

What are the key skills and qualifications needed to thrive as an Xfinity Customer Service Representative, and why are they important?

To thrive as an Xfinity Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic troubleshooting of internet and cable services are typically required. Patience, active listening, and a customer-focused attitude help individuals excel in resolving customer issues and providing a positive experience. These skills are essential to ensure customer satisfaction, efficient issue resolution, and the retention of Xfinity subscribers.

What is the difference between Xfinity Pay vs Xfinity Customer Service Representative?

FeatureXfinity PayXfinity Customer Service Representative
Primary RoleProcessing payments, billing inquiries, account managementAssisting customers with service issues, technical support, account questions
Required SkillsFinancial transactions, customer account knowledgeCommunication, problem-solving, technical knowledge
Work EnvironmentOnline platforms, billing systemsCall centers, in-person or remote customer support
CertificationsBilling and payment processing knowledgeCustomer service, technical support certifications

While Xfinity Pay focuses on handling billing and payment transactions, Xfinity Customer Service Representatives provide broader support related to technical issues and customer inquiries. Both roles require strong communication skills, but their core responsibilities differ significantly within the same industry.

What are popular job titles related to Xfinity Pay jobs in Massachusetts?

For Xfinity Pay jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Xfinity Pay jobs in Massachusetts look for?

The top searched job categories for Xfinity Pay jobs in Massachusetts are:

What cities in Massachusetts are hiring for Xfinity Pay jobs?

Cities in Massachusetts with the most Xfinity Pay job openings:

Xfinity Pay jobs near you

Xfinity Retail Sales Associate- Braintree

Blufox Mobile

Braintree, MA • On-site

$18 - $35/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 26 days ago

Job description

Job Listing: Xfinity Retail Sales Associate
Company Overview: : Blufox Mobile, is the largest branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as retail associates. With locations across the country and future expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.
Position: Retail Sales Associate
Compensation:
  • Aggressive hourly pay plus rich commission
  • Expected earnings: $18-35 per hour
  • Benefits: Medical, Dental, Vision, 401k, Paid training, Opportunities for promotion

Job Type: Full-time, Commission
Responsibilities: As a Sales Associate, you will play a crucial role in promoting and selling Xfinity services and products. Your primary responsibilities include:
  1. Sales:

  • Present, promote, and sell Xfinity products/services to existing and prospective customers.
  • Utilize effective knowledge to upsell accounts, explain new features, and maximize Gross Profit.
  • Execute sales closing techniques consistently to meet and exceed sales targets.

  1. Customer Service:

  • Maintain a courteous and friendly attitude while interacting with customers.
  • Build positive relationships with customers to enhance the company's public perception.
  • Strive to achieve maximum Net Promoter Scores (NPS) in customer interactions.

  1. Organization Goals:

  • Work well with the team, demonstrating relationship management skills.
  • Stay updated on current and emerging communication and entertainment technologies.
  • Achieve overall performance goals of the organization.

Benefits:
  • Medical, Dental, Vision, 401k
  • Paid training
  • Opportunities for promotion
  • Blufox ESOP (Employee Stock Ownership Program) for select stores

Exclusive Employee Growth and Reward Programs:
  • Automatic compensation increases through the "Blufox Raise Program."
  • Blufox "Milestone Program" provides rewards and recognition for hitting sales objectives.
  • Annual "Blufox Winners Circle" trip to Mexico for top performers.

Ask your interviewer about these unique employee-focused programs.
Core Responsibilities:
  • Present, promote, and sell Xfinity products/services effectively.
  • Execute sales closing techniques consistently.
  • Maintain a positive customer experience and strive for high Net Promoter Scores.
  • Work well with the team, stay updated on industry technologies, and achieve overall performance goals.

Qualifications:
  • High School diploma or equivalent
  • 2-5 years of sales experience preferred, not required.
  • Wireless/Cable/Retail sales experience preferred, not required.
  • Must be able to work nights and weekends, variable schedules, and overtime as necessary.

How to Apply: If you are passionate about sales, customer service, and being part of a growing team, we invite you to apply! Be sure to include your relevant experience and why you're excited to join Blufox Mobile.
Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox Raise Program, Blufox Milestone Program, and the Annual Blufox Winners Circle trip to Mexico.

Apply