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Xfinity Part Time Jobs in Pennsylvania (NOW HIRING)

Comcast

Retail Supervisor (Part-time)

Philadelphia, PA · On-site

The Xfinity Mobile Arena is one of the world's busiest arenas, home of the Philadelphia Flyers, Philadelphia 76ers, Villanova University basketball, family shows and concerts. Since opening in 1996 ...

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Xfinity Part Time information

What does an Xfinity part time employee do?

As a part-time Xfinity employee, your shifts will often be scheduled for evenings, weekends, or other peak hours to match customer demand. Your primary responsibilities include assisting customers with account inquiries, troubleshooting service issues, processing payments, and promoting Xfinity products or service upgrades. You may also handle basic technical questions, complete transactions at the point of sale, and occasionally support inventory or merchandising tasks in a retail environment. Teamwork is important, as you’ll often collaborate with full-time staff and managers to ensure smooth store operations and high customer satisfaction.

What is an Xfinity part time job?

An Xfinity Part Time job typically involves assisting customers with sales, support, or technical services on a part-time schedule. These roles can be in retail stores, customer service centers, or remote positions, depending on the job description. Employees may help customers with Xfinity products like internet, cable TV, and mobile services while providing excellent customer service. Part-time employees often receive competitive pay, flexible scheduling, and potential benefits such as discounts on Xfinity services.

Does Xfinity hire part-time?

Yes, Xfinity offers part-time positions for various roles, including customer service and technical support. These roles often have flexible schedules and may require basic technical skills or customer service experience.

What skills and qualifications are needed for an Xfinity part time position?

To thrive as a Xfinity Part Time employee, you should have strong customer service abilities, basic sales skills, and preferably a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and Xfinity product knowledge is beneficial, along with comfort using computers or mobile devices for account management. Excellent communication, active listening, and problem-solving abilities help you build rapport with customers and handle requests effectively. These skills ensure you can deliver a positive customer experience and contribute to company goals, even in a part-time capacity.

What are the most commonly searched types of Xfinity jobs in Pennsylvania? The most popular types of Xfinity jobs in Pennsylvania are:
What are popular job titles related to Xfinity Part Time jobs in Pennsylvania? For Xfinity Part Time jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Xfinity Part Time jobs in Pennsylvania look for? The top searched job categories for Xfinity Part Time jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Xfinity Part Time jobs? Cities in Pennsylvania with the most Xfinity Part Time job openings:
Xfinity Part Time jobs near you
Infographic showing various Xfinity Part Time job openings in Pennsylvania as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution.

Xfinity Retail Service Associate - Part-Time

Comcast

Philadelphia, PA

$17/hr

Part-time

Posted 27 days ago

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.

Job Description

Primary Responsibilities - Mobile Focused

Mobile Activations & Customer Education

  • Provide a white-glove experience activating new devices or BYOD to the network.

  • Guide customers through tablet setup and connectivity options.

  • Support activation and pairing of wearable devices for seamless use.

  • Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue.

  • Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource.

  • Demonstrate basic features and capabilities of devices to increase customer confidence.

Mobile Escalations

  • Troubleshoot and resolve complex device or service issues.

  • Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery.

  • Use advanced tools to manage escalations.

Mobile Support

  • Assist customers with transferring contacts, emails, and media.

  • Provide password resets with appropriate credential verification.

  • Activate and configure SIM or eSIM for device connectivity.

  • Perform in-depth diagnostics to identify and resolve issues.

  • Process returns or exchanges in compliance with company policies.

  • Assist with warranty claims and replacement processes.

  • Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible.

  • On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, and identifying opportunities to upsell accessories or add-ons.

Secondary Responsibilities - When No Primary Actions Occur or on Red Floor

Customer Check-In

  • Provide hands-on demonstrations of devices and features to enhance value.

Operations

  • Support store resets for proper merchandising and operational readiness.

  • Maintain visual standards and product placement for optimal customer experience.

  • Inspect back-of-house to ensure clean, secure, and properly placed inventory.

Express Transactions

  • Facilitate quick device swaps for customers.

  • Process equipment returns efficiently while ensuring compliance.

Expectations for All Employees

  • Understand and follow the Comcast Operating Principles.

  • Own the customer experience and promote digital options at every touchpoint.

  • Be an enthusiastic learner and advocate of Comcast products, services, and digital tools.

  • Win as a team through collaboration and openness to new ideas.

  • Participate in the Net Promoter System: huddles, callbacks, and feedback loops.

  • Drive results and operational excellence.

  • Foster and support a culture of inclusion.

  • Do what's right for customers, teammates, communities, and investors.

Disclaimer

This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications.

Skills

Communication, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Workplace Organization

Compensation

Base Pay: $17.00

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

High School Diploma / GED (Required)

Certifications (if applicable)

Relevant Work Experience

0-2 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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