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Writing Jobs in Mattoon, IL (NOW HIRING)

SERVICE WRITER Reports To: Service Manager Summary The primary function of the Service Writer is ensure customers are greeted openly and friendly and to provide extra mile customer service. The ...

SERVICE WRITER Reports To: Service Manager Summary The primary function of the Service Writer is ensure customers are greeted openly and friendly and to provide extra mile customer service. The ...

Description SERVICE WRITER Reports To: Service Manager Summary The primary function of the Service Writer is ensure customers are greeted openly and friendly and to provide extra mile customer ...

Hourly Wage: $15 - $28 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance ...

New

Hourly Wage: $15 - $28 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance ...

RN

Sullivan, IL · On-site

Make written and oral reports/recommendations to the Director as necessary/required, concerning the operation of the nursing service department. Periodically review the department's policies ...

LPN

Sullivan, IL · On-site

$24.25 - $33/hr

Make written and oral reports/recommendations concerning the activities of your shift as required. Cooperate with other resident services when coordinating nursing services to ensure that the ...

Make written and oral reports/recommendations concerning the activities of your shift as required. Cooperate with other resident services when coordinating nursing services to ensure that the ...

New

Comprehend written basic instructions, safety rules, office memoranda at a high school graduate level. * Ability to compose written communication using standard business English at a high school ...

Comprehend written basic instructions, safety rules, office memoranda at a high school graduate level. * Ability to compose written communication using standard business English at a high school ...

Material Handler

Teutopolis, IL · On-site

$15.50 - $18.75/hr

Good verbal and written communication skills. * Pays attention to detail. * Is a team player, possess a positive attitude and able to multi-task in a fast-paced environment. * Possess problem solving ...

Material Handler

Teutopolis, IL · On-site

$15.50 - $18.75/hr

Good verbal and written communication skills. * Pays attention to detail. * Is a team player, possess a positive attitude and able to multi-task in a fast-paced environment. * Possess problem solving ...

Case Aide

Effingham, IL · On-site

$15.50 - $21/hr

Ability to write routine reports and verbally communicate in a clear manner * Ability to speak effectively before groups or individuals * Ability to exercise discretion and ensure confidentiality ...

Case Aide

Effingham, IL

$15.50 - $21/hr

Ability to write routine reports and verbally communicate in a clear manner * Ability to speak effectively before groups or individuals * Ability to exercise discretion and ensure confidentiality ...

Prepare written reports and maintain accurate records * Submit written client progress reports on a monthly basis: * Scheduled dates and units of service * Specific goals/issues to be addressed for ...

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Writing information

See Mattoon, IL salary details

$10.3K

$28.2K

How much do writing jobs pay per year?

As of Aug 26, 2026, the average yearly pay for writing in Mattoon, IL is $26,770.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,800.00 and $27,700.00 per year, depending on experience, location, and employer.

What is writing as a profession?

Writing as a profession involves creating content for various purposes, such as articles, books, advertisements, websites, or technical manuals. Professional writers may work as journalists, novelists, copywriters, content creators, or technical writers, among other roles. Successful writers need strong language skills, creativity, and the ability to adapt their style to suit different audiences or industries. Many writers are self-employed or work on a freelance basis, while others are employed by companies, publishing houses, or media organizations.

What are the key skills and qualifications needed to thrive as a writer, and why are they important?

To thrive as a Writer, you need strong command of language, grammar, and storytelling, often supported by a degree in English, communications, or journalism. Familiarity with word processing software, content management systems, and sometimes SEO tools is typically required. Creativity, adaptability, attention to detail, and effective communication make a writer stand out in this field. These skills are crucial for producing engaging, accurate, and audience-appropriate content across various platforms.

What are some common challenges writers face when working with editors, and how can they effectively navigate them?

Writers often encounter challenges such as receiving extensive feedback, reconciling different editorial perspectives, or adapting their style to fit a publication's voice. To navigate these challenges, it's important to approach feedback with an open mind, communicate clearly with editors about any uncertainties, and be willing to revise work as needed. Building a collaborative relationship with editors not only improves the quality of your writing but also helps you grow professionally and adapt to various editorial standards.

What is the difference between Writing vs Copywriting?

AspectWritingCopywriting
Primary FocusCreating various types of content, such as articles, blogs, reportsCreating persuasive content to promote products or services
Skills NeededResearch, storytelling, clarityPersuasion, marketing, concise messaging
Work EnvironmentMedia companies, publishing houses, online platformsAdvertising agencies, marketing departments, freelance
Common CertificationsWriting courses, journalism degreesCopywriting certifications, marketing courses

Writing involves producing a wide range of content for various purposes, focusing on clarity and information. Copywriting specifically aims to craft persuasive messages to drive sales or engagement. While both roles require strong writing skills, copywriters often focus more on marketing strategies, whereas writers may work in journalism, publishing, or content creation.

How can I start online writing jobs?

To start online writing jobs, create a portfolio of writing samples and register on freelance platforms such as Upwork, Fiverr, or Freelancer. Building a strong profile, applying to relevant jobs, and developing skills in areas like SEO or content marketing can increase your chances of securing work.

Is there a high demand for writers?

Writing is a versatile profession with steady demand across industries such as publishing, marketing, and digital media. The growth of online content and remote work opportunities has increased the need for skilled writers, especially those proficient in SEO, copywriting, and content creation tools.

What jobs can I do if I like writing?

Jobs for those who enjoy writing include content writer, copywriter, technical writer, journalist, editor, and social media manager. These roles often require strong communication skills, proficiency with writing tools, and the ability to meet deadlines in various work environments.

What cities near Mattoon, IL are hiring for Writing jobs?

Cities near Mattoon, IL with the most Writing job openings:

Infographic showing various Writing job openings in Mattoon, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $26,770 per year, or $12.9 per hour.

Service Writer I

Palmer Trucks

Effingham, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Palmer Trucks rating

7.3

Company rating: 7.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

47th of 155 rated car dealerships


Job description

SERVICE WRITER
Reports To: Service Manager
Summary
The primary function of the Service Writer is ensure customers are greeted openly and friendly and to provide extra mile customer service. The individual receives customer requests for service, coordinates scheduling and customer uptime with triage. The Service Writer estimates the cost of repairs within set guidelines and manages shop repair orders process through technology. The individual also assists Service department with clerical duties, such as documentation required for warranty, policy settlements, customer, and vendor contact.
Key Responsibilities
Responsibilities for the position on a daily, weekly, or annual basis.
  • Receives Inbound Customer phone calls concerning service scheduling and requests.
  • Greets and Assists Drivers at the location with their unit.
  • Coordinates and tracks the status of customer repair orders with Service Manager and Shop Foremen for task assignment. Ensures customers receive the most expedient service available through listening, questioning, and understanding repair requests.
  • Works with Service Manager to ensure timely action taken and settled in areas of disputes and warranty.
  • Assures all documentation necessary for the sale of labor (customer, internal, and warranty) is complete and properly executed.
  • Maintains repair orders by ensuring they are properly opened and closed timely.
  • Stays informed of current service bulletins, recalls, and warranty information.
  • Informs the Service Manager of all customer complaints so they may be handled before the vehicle leaves the shop.
  • Advises customers of needed service work, as well as suggests additional labor, parts, and body shop sales whenever possible (i.e., Preventive Maintenance Inspections, related service work, etc.).
  • Contacts vendors and OEM's for product information or authorizations.
  • Obtains purchase orders from customers and sublet providers.
  • Participates in training to stay current on technical and warranty issues.
  • Assists in maintaining a clean shop and office area.

Business Skills
Individual has demonstrated a strong set of business skills listed below
  • Conflict Management - Understanding, addressing and resolving conflict constructively
  • Interpersonal Skills - Effectively communicating, building rapport and relating well to all kinds of people
  • Understanding Others - Understanding the uniqueness and contributions of others
  • Customer Focus - Anticipating, meeting and/or exceeding customer needs, wants and expectations
  • Flexibility - Readily modifying, responding and adapting to change with minimal resistance
  • Teamwork - Cooperating with others to meet objectives
  • Influencing Others - Personally affecting others actions, decisions, opinions or thinking
  • Time and Priority Management - Prioritizing and completing tasks in order to deliver desired outcomes within allotted timeframes

Requirements
Behaviors
Candidate needs to have the following behaviors for superior job performance.
  • Interaction - The job requires frequent communication and engagement with others.
  • People-Oriented - The job requires building rapport with a wide range of individuals.
  • Customer-Oriented - The job requires identification and fulfillment of customer expectations.
  • Versatile - The job requires adapting to various situations with ease.
  • Frequent Change - The job requires rapid shifts between tasks.
  • Urgency - The job requires decisiveness, quick response, and fast action.
  • Persistence - The job requires finishing tasks despite challenges or resistance.
  • Following Policy - The job requires adhering to rules, regulations or existing methods.
  • Consistent - The job requires predictable performance in repetitive situations.

Qualifications
To perform this job successfully, an individual should know basic Computer skills and Repair Order Processing Software.
  • Working hours: The individual may be required to work varied shifts, including evenings, weekends, or extended hours based on the repair shop's operational needs. They may also need to be available for on-call or emergency situations.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical requirements commonly associated with an individual working as a Heavy Duty Diesel Truck Repair Shop and not a technician.
  • Mobility: The individual should be capable of moving around the repair shop, including walking, standing, and potentially bending or kneeling to inspect vehicles or equipment.
  • Vision: Good eyesight and visual acuity are important for the individual to oversee repairs, inspect components, read technical manuals, and ensure quality control.
  • Hearing: The individual should have good hearing to communicate effectively with technicians, customers, and vendors, and to be aware of any audible warnings or signals in the repair shop.
  • Manual dexterity: A certain level of manual dexterity is required for the individual to handle paperwork, use computer systems, and potentially assist technicians with tasks such as parts ordering or equipment setup.
  • Lifting: While heavy lifting may not be the primary responsibility of the individual, the ability to occasionally lift and move objects such as tools, equipment, or parts may be necessary.

About Palmer Trucks
Palmer Trucks is a full-service Kenworth dealership network serving Ohio, Indiana, Kentucky and Illinois with a comprehensive package of products and services. As a family-owned business with more than a half-century history of growth and success, Palmer Trucks has grown to a team of more than700
individuals. With more than two million trucks on U.S. highways and interstates at any given time, a paramount need exists to keep the industry moving forward - 24 hours a day, 7 days a week.
We maintain a commitment to forming authentic and valuable connections through fulfilling the industry's unique, time-sensitive needs as a trusted partner. We accomplish this by providing products and services of the highest quality and value - personalized for you.
Because of this philosophy, we develop and nurture long-term, valuable relationships with our partners. The Palmer Trucks team has the utmost privilege and gratitude of doing business, and these core values are what keep customers returning year-after-year, and are what have kept us - On the Road Since 1965.
Benefits
Palmer Trucks is a family-owned company with nearly 60 years of success, treating everyone with respect and dignity. Our team is always ready to help you find the best benefits package for you and your family.
Individual, Spouse and Family coverage Multiple Products are affordable and provide value for you and your family.
  • Health and Wellness Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance

Financial stability and Retirement Preparedness:
  • Our 401(k) program includes a company match
  • Retirement Planning Assistance
  • Financial Guidance and Education

Paid Time Off:
  • Full-time employees enjoy paid holidays and personal time
  • Vacation based on the length of service.

Resources when we face major challenges and life events:
  • Company Paid Short Term Disability Insurance and
  • Long Term Disability Insurance, Additional Life Insurance Hospital Stay, Critical Illness, other products
  • Bereavement Services and Employment Assistance Program
  • Mental Health Resources readily accessible and without stigma

Paid Training and Tools Assistance to do the job right.
Job Posting Information
This position is with an immediate opening start date and will allow for the proper notice for existing employer. Submit your resume with confidence that all contacts with us are completely confidential.
Palmer Trucks is committed to working with and providing reasonable accommodations to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact:hr@palmertrucks.com
Palmer Trucks is an Equal Opportunity Employer. All Applicants are considered for employment without a regard to race, color, national origin, religion, sex (including pregnancy), age (40 or older), disability, veteran status or any other legally protected.
Revised: November 2025

What Palmer Trucks employees say

Pay

Benefits

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Get the full story on Breakroom


Palmer Trucks logo

About Palmer Trucks

Sourced by ZipRecruiter

Palmer Trucks is a family-owned and operated regional company serving the Midwest and South with state-of-the-art Kenworth trucks, parts, a body shop, custom spec fabrication, repair service, rental, contract maintenance, and leasing. We seek team members from all walks of life, backgrounds, and perspectives to join our force which is more than 600 strong. We uphold a culture where each gives their absolute best - in pursuit of excellence both personally and as a team. In doing so, we've been On the Road Since 1965 - that's more than half a century. A half-century has resulted in a legacy of thousands that have been inspired and provided for by our organization - by our people. To continue that legacy, we're always looking for stellar talent, challenging the status quo, and pursuing innovation to serve the industry and region with an unparalleled partnership. Palo Alto Networks Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. We're changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we've rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Industry

Retail

Company size

201 - 500 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1965