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What are the key skills and qualifications needed to thrive as a Retail Sales Associate at Wrentham Outlets, and why are they important?

To thrive as a Retail Sales Associate at Wrentham Outlets, you need strong customer service skills, basic math abilities, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment tools is often required. Outstanding communication, teamwork, and problem-solving skills help you connect with customers and support your colleagues. These skills ensure a positive shopping experience, efficient store operations, and contribute to sales success in a busy retail environment.

What is the difference between Wrentham Outlets vs Retail Sales Associate?

AspectWrentham OutletsRetail Sales Associate
CredentialsHigh school diploma often requiredHigh school diploma typically required
Work EnvironmentShopping mall/outlet centerRetail stores within outlets or malls
Industry UsageRetail, customer service, salesRetail, customer service, sales
Job FocusManaging outlet stores or working as staffAssisting customers, sales transactions

Wrentham Outlets refers to the shopping center or outlet mall, while a Retail Sales Associate is a job role within stores at Wrentham Outlets. The associate provides customer service and sales support, whereas Wrentham Outlets is the location where these jobs are performed.

What are some common responsibilities for retail associates working at Wrentham Outlets?

Retail associates at Wrentham Outlets typically handle a variety of tasks, including assisting customers with product selection, maintaining store displays, processing transactions at the register, and restocking merchandise. The role often requires strong customer service skills and the ability to work efficiently in a fast-paced, high-traffic shopping environment, especially during weekends and holidays. Teamwork is essential, as associates frequently collaborate with coworkers to ensure the store runs smoothly and provides a positive shopping experience for all visitors.

What are Wrentham Outlets?

Wrentham Outlets, officially known as Wrentham Village Premium Outlets, is a large outdoor shopping center located in Wrentham, Massachusetts. It features more than 170 outlet stores from popular brands and designers, offering discounts on clothing, footwear, accessories, and more. The outlets are a popular destination for shoppers seeking deals and a wide variety of merchandise, and they often host special sales events throughout the year. The center also provides amenities like dining options and ample parking to enhance visitors' shopping experiences.
Infographic showing various Wrentham Outlets job openings in the United States as of June 2026, with employment types broken down into 31% Full Time, 67% Part Time, and 2% Temporary. Highlights an 100% In-person job distribution.
PT Sales Supervisor - Wrentham Premium Outlet

PT Sales Supervisor - Wrentham Premium Outlet

Marc Jacobs

Wrentham, MA • On-site

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Overview:
Marc JacobsInternational, powered bythe creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Wrentham Premium Outlet in Wrentham, Massachusetts. The Sales Supervisor will support Management with all aspects of the store including day-to-day operations such as driving sales, providing exceptional customer experience, and coaching and developing the team. In partnership with Management, the Sales Supervisor supports with implementing and enforcing company policies & procedures, corporate directives and initiatives, and ensures store standards are maintained.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
  • Consistently achieve or exceed individual & store sales and other commercial KPIs
  • Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships
  • Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves
  • Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
  • Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience - all with the goal of driving repeat business
  • Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars
  • Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
  • Foster a culture of collaboration and open communication with colleagues and management
  • Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
  • Open and close the store according to Marc Jacobs procedure
  • Ensure both the sales floor and stockroom are well-organized
  • Adhere to all company policies and procedures

QUALIFICATIONS:
  • 3+ years' experience in retail, sales, or industry-adjacent role with a focus on customer service
  • Prior leadership experience strongly preferred
  • Experience in generating sales, building, and developing client relationships
  • Demonstrated verbal and written communication skills
  • Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations
  • Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
  • Creative & Innovative - promotes curiosity, diversity and collaboration - is open to disruptive ideas
  • Excellent organizational, follow-up, and time management skills
  • Passion for the Marc Jacobs brand and product offering
  • Computer skills including operating a POS and navigating Microsoft Office suite
  • Must have flexibility to work a retail schedule including evenings, weekends and holidays

SALARY & BENEFITS/WHAT WE OFFER:
The rate of pay offered will be dependent upon candidate's relevant skills and experience. If applicable, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.
ABOUT MARC JACOBS
For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original.
Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.
EEO STATEMENT
Marc Jacobs International was founded on Marc's vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience - all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you don't meet all of the listed qualifications.
Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.

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