High school diploma or equivalent, * 1 year experience in a bank branch setting * Associate or bachelor's degree (preferred) * 3-5 years of experience in a bank branch setting (preferred)
High school diploma or equivalent, * 1 year experience in a bank branch setting * Associate or bachelor's degree (preferred) * 3-5 years of experience in a bank branch setting (preferred)
Customer Service Representative II (Universal Banker)
Arlington, VA · On-site
$18.50 - $25/hr
High school diploma or equivalent, * 1 year experience in a bank branch setting * Associate or bachelor's degree (preferred) * 3-5 years of experience in a bank branch setting (preferred)
Customer Service Representative II (Universal Banker)
Arlington, VA · On-site
$18.50 - $25/hr
High school diploma or equivalent, * 1 year experience in a bank branch setting * Associate or bachelor's degree (preferred) * 3-5 years of experience in a bank branch setting (preferred)
Customer Service Representative II (Universal Banker)
Alexandria, VA · On-site
$17 - $23.25/hr
High school diploma or equivalent, * 1 year experience in a bank branch setting * Associate or bachelor's degree (preferred) * 3-5 years of experience in a bank branch setting (preferred)
Customer Service Representative II (Universal Banker)
Alexandria, VA · On-site
$17 - $23.25/hr
High school diploma or equivalent, * 1 year experience in a bank branch setting * Associate or bachelor's degree (preferred) * 3-5 years of experience in a bank branch setting (preferred)
High school diploma or equivalent, * 1 year experience in a bank branch setting * Associate or bachelor's degree (preferred) * 3-5 years of experience in a bank branch setting (preferred)
High school diploma or equivalent, * 1 year experience in a bank branch setting * Associate or bachelor's degree (preferred) * 3-5 years of experience in a bank branch setting (preferred)
Senior Counsel, Bank Regulatory Legal - Director
Washington, DC · Hybrid
$158K - $214K/yr
J ob Title Senior Counsel, Bank Regulatory Legal Corporate Title Director Location New York City or ... A hybrid working model, allowing for in-office/work-from-home flexibility, generous vacation, and ...
Senior Counsel, Bank Regulatory Legal - Director
Washington, DC · Hybrid
$158K - $214K/yr
J ob Title Senior Counsel, Bank Regulatory Legal Corporate Title Director Location New York City or ... A hybrid working model, allowing for in-office/work-from-home flexibility, generous vacation, and ...
Premier Banker- Leesburg
Leesburg, VA · On-site
$27.75 - $41.50/hr
Works in a bank location and will be accountable to grow, deepen, and retain strong relationships ... Establishes and maintains strong working relationships with partners via ongoing meetings and ...
Premier Banker- Leesburg
Leesburg, VA · On-site
$27.75 - $41.50/hr
Works in a bank location and will be accountable to grow, deepen, and retain strong relationships ... Establishes and maintains strong working relationships with partners via ongoing meetings and ...
Bank Secrecy Act, Manager
Rockville, MD · On-site
Be a key player in our mission to become the premier financial partner for our community. Your ... We are currently seeking a Bank Secrecy Act, Manager to join our dynamic team! About us: Our ...
Bank Secrecy Act, Manager
Rockville, MD · On-site
Be a key player in our mission to become the premier financial partner for our community. Your ... We are currently seeking a Bank Secrecy Act, Manager to join our dynamic team! About us: Our ...
Bank Secrecy Act, Manager
Rockville, MD · On-site
Be a key player in our mission to become the premier financial partner for our community. Your ... We are currently seeking a Bank Secrecy Act, Manager to join our dynamic team! About us: Our ...
Bank Secrecy Act, Manager
Rockville, MD · On-site
Be a key player in our mission to become the premier financial partner for our community. Your ... We are currently seeking a Bank Secrecy Act, Manager to join our dynamic team! About us: Our ...
Bank Secrecy Act, Manager
Rockville, MD · Hybrid
Be a key player in our mission to become the premier financial partner for our community. Your ... We are currently seeking a Bank Secrecy Act, Manager to join our dynamic team! About us: Our ...
Bank Secrecy Act, Manager
Rockville, MD · Hybrid
Be a key player in our mission to become the premier financial partner for our community. Your ... We are currently seeking a Bank Secrecy Act, Manager to join our dynamic team! About us: Our ...
Bank Secrecy Act, Manager
Rockville, MD · Hybrid
Be a key player in our mission to become the premier financial partner for our community. Your ... We are currently seeking a Bank Secrecy Act, Manager to join our dynamic team! About us: Our ...
Bank Secrecy Act, Manager
Rockville, MD · Hybrid
Be a key player in our mission to become the premier financial partner for our community. Your ... We are currently seeking a Bank Secrecy Act, Manager to join our dynamic team! About us: Our ...
Head of Total Rewards
Rockville, MD · On-site
$127K - $174K/yr
About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since ... Responsible for calculating incentives where needed and/or working with the analytics team to ...
Head of Total Rewards
Rockville, MD · On-site
$127K - $174K/yr
About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since ... Responsible for calculating incentives where needed and/or working with the analytics team to ...
About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since ... This role, working with the Board of Directors and Executive Management, assists with the end-to ...
About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since ... This role, working with the Board of Directors and Executive Management, assists with the end-to ...
Customer Service Representative II (Universal Banker)
Alexandria, VA · On-site
$17 - $23.25/hr
High school diploma or equivalent, * 1 year experience in a bank branch setting * Associate or bachelor's degree (preferred) * 3-5 years of experience in a bank branch setting (preferred)
Customer Service Representative II (Universal Banker)
Alexandria, VA · On-site
$17 - $23.25/hr
High school diploma or equivalent, * 1 year experience in a bank branch setting * Associate or bachelor's degree (preferred) * 3-5 years of experience in a bank branch setting (preferred)
Customer Service Representative II (Universal Banker)
Arlington, VA · On-site
$18.50 - $25/hr
High school diploma or equivalent, * 1 year experience in a bank branch setting * Associate or bachelor's degree (preferred) * 3-5 years of experience in a bank branch setting (preferred)
Customer Service Representative II (Universal Banker)
Arlington, VA · On-site
$18.50 - $25/hr
High school diploma or equivalent, * 1 year experience in a bank branch setting * Associate or bachelor's degree (preferred) * 3-5 years of experience in a bank branch setting (preferred)
Senior Business Systems Analyst
Rockville, MD · On-site
About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since ... Working closely with technology teams (Project Management, Developer, Data, QA, and Implementation ...
Senior Business Systems Analyst
Rockville, MD · On-site
About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since ... Working closely with technology teams (Project Management, Developer, Data, QA, and Implementation ...
Universal Banker
Washington, DC · On-site
$20.25 - $25.50/hr
Contribute to the fulfillment of the Bank's objectives and goals by performing as a team member in ... Understanding and working knowledge of appropriate core banking system is beneficial * Being detail ...
Universal Banker
Washington, DC · On-site
$20.25 - $25.50/hr
Contribute to the fulfillment of the Bank's objectives and goals by performing as a team member in ... Understanding and working knowledge of appropriate core banking system is beneficial * Being detail ...
Universal Banker
Washington, DC · On-site
$20.50 - $25.50/hr
Contribute to the fulfillment of the Bank's objectives and goals by performing as a team member in ... Understanding and working knowledge of appropriate core banking system is beneficial * Being detail ...
Universal Banker
Washington, DC · On-site
$20.50 - $25.50/hr
Contribute to the fulfillment of the Bank's objectives and goals by performing as a team member in ... Understanding and working knowledge of appropriate core banking system is beneficial * Being detail ...
Universal Banker
$20.25 - $25.50/hr
Contribute to the fulfillment of the Bank's objectives and goals by performing as a team member in ... Understanding and working knowledge of appropriate core banking system is beneficial * Being detail ...
Universal Banker
$20.25 - $25.50/hr
Contribute to the fulfillment of the Bank's objectives and goals by performing as a team member in ... Understanding and working knowledge of appropriate core banking system is beneficial * Being detail ...
Commercial Senior Relationship Manager
Falls Church, VA · On-site
$143K - $238K/yr
... in annual revenue , while working closely with senior executives and decision-makers. This is an opportunity to be part of a collaborative, high-performing team at a bank that combines the resources ...
Commercial Senior Relationship Manager
Falls Church, VA · On-site
$143K - $238K/yr
... in annual revenue , while working closely with senior executives and decision-makers. This is an opportunity to be part of a collaborative, high-performing team at a bank that combines the resources ...
Commercial Senior Relationship Manager
Falls Church, VA · On-site
$143K - $238K/yr
... in annual revenue , while working closely with senior executives and decision-makers. This is an opportunity to be part of a collaborative, high-performing team at a bank that combines the resources ...
Commercial Senior Relationship Manager
Falls Church, VA · On-site
$143K - $238K/yr
... in annual revenue , while working closely with senior executives and decision-makers. This is an opportunity to be part of a collaborative, high-performing team at a bank that combines the resources ...
Working In A Bank information
See Washington salary details
$49.3K - $55.8K
1% of jobs
$55.8K - $62.2K
3% of jobs
$62.2K - $68.7K
2% of jobs
$68.7K - $75.2K
1% of jobs
$75.2K - $81.7K
1% of jobs
$81.7K - $88.2K
11% of jobs
$89.7K is the 25th percentile. Wages below this are outliers.
$88.2K - $94.7K
23% of jobs
The median wage is $98.2K / yr.
$94.7K - $101.2K
14% of jobs
$101.2K - $107.6K
3% of jobs
$111.9K is the 75th percentile. Wages above this are outliers.
$107.6K - $114.1K
24% of jobs
$114.1K - $120.6K
17% of jobs
$49.3K
$99.4K
$120.6K
How much do working in a bank jobs pay per year?
What is the $3000 rule for banks?
Is working at a bank a good career?
What job makes $10,000 a month without a degree?
What bank is paying $25 an hour?
What is the difference between Working In A Bank vs Bank Teller?
| Aspect | Working In A Bank | Bank Teller |
|---|---|---|
| Credentials | Varies; often requires high school diploma or higher, certifications optional | High school diploma or equivalent; on-the-job training |
| Work Environment | Office setting, multiple departments, administrative tasks | Front-line customer service, teller stations |
| Employer & Industry Usage | Banking institutions, financial services | Retail banking, branch operations |
| Common Search & Comparison | Broader banking roles, administrative positions | Customer service, cash handling |
Working In A Bank encompasses a variety of roles within banking institutions, including administrative, managerial, and support positions. In contrast, a Bank Teller is a specific customer-facing role focused on cash transactions and customer service. While both roles operate within the banking industry, Working In A Bank refers to a broader category of employment, whereas Bank Teller is a specialized position with direct interaction with customers.

$18.50 - $25/hr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 4 days ago
Job description
Description
The Customer Service Representative II/Universal Banker serves as the primary face of John Marshall Bank, responsible for providing exceptional customer service while opening accounts and accurately executing routine and complex financial transactions. This role balances operational excellence, strict regulatory compliance, and a consultative sales approach to support branch performance and community growth.
Requirements
- Deliver exceptional experiences by building rapport and responding to inquiries from customers and peers as well as internal and external partners.Â
- Processes new accounts as well as standard and complex financial transactions such as wires, research requests, CD maturities, loan payments, stop payments as well as standard financial transactions.Â
- Identify customer financial needs to effectively cross-sell, promote, and refer appropriate banking products and services.
- Manage physical branch cash by counting balances, preparing secure cash shipments, and verifying all end-of-day balances.Â
- Enforce regulatory laws and bank compliance and safety guidelines via Currency Transaction Reporting (CTR) and Customer Identification Programs (CIP) and standardized procedures.Â
- Mitigate operational and financial risk by reviewing cash and check endorsements to catch counterfeit bills or fraudulent items.Â
- Assist with coaching and supervising assigned teller activities and new teller training.Â
- Maximize branch optimization by leveraging bank digital platforms, assisting with general operations support, and actively monitoring the physical facility.Â
Qualifications
- Â Â High school diploma or equivalent,Â
- 1 year experience in a bank branch setting
- Associate or bachelor's degree (preferred)
- 3-5 years of experience in a bank branch setting (preferred)
- Exceptional verbal communication and customer service skills
- Critical thinking to analyze customer profiles and uncover hidden needs, pairing tailored services to secure long-term client trustÂ
- Math Proficiency: Strong basic math skills for calculating totals and balancing ledger logs.Â
- High attention to detail with the ability to spot fraud and maintain strict confidentiality.Â
- Technical Literacy: Comfort navigating digital banking platforms, internal systems, and basic office software.Â
John Marshall Bank is an Equal Opportunity Employer
At John Marshall Bank, we pride ourselves on being able to attract the best talent in the industry, therefore we offer a comprehensive benefits package which includes:
- Medical
- Dental
- 401K Retirement Plan w/ an Employer Match
- Vision
- Employee Assistance Program
- Flexible Spending
- Transit Reimbursement
- Long Term Care
- Paid Time Off
- Life and Disability Coverage
At this time, John Marshall Bank will not sponsor a new applicant for employment authorization for this position.
About John Marshall Bank
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
11 - 50 Employees
Headquarters location
Reston, VA, US
Year founded
2006