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Job ID: 278818

Store Name/Number: CA-Los Gatos (1274)
Address: Old Town Center, 50 University Ave B260, Los Gatos, CA 95032, United States
Hourly/Salaried: Salaried (Exempt)
Job Type: Full Time
Position Type: Regular
Job Function: Stores - Leadership

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal – to reimagine the future of beauty.

At Sephora, our people are the driving force behind our success. We believe that the best way to bring top‑notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. We invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe that our people are our best asset and work every day to arm them with the knowledge and tools to feel inspired and fearless while doing it.

As an Assistant Store Manager, you will support the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.

• Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
• Help develop and implement strategies to drive store sales and increase profitability.
• Assist in coordinating and overseeing sales and profitability, performance, service, and operations.
• Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
• Conduct performance appraisals, manage employee development, and provide ongoing feedback.
• Support the leadership team, ensuring effective collaboration and achievement of store goals.
• Ensure high levels of client satisfaction through excellent service.
• Handle client complaints and provide appropriate solutions.
• Support client loyalty programs and services to maintain engagement.
• Maintain outstanding store condition and visual merchandising standards.
• Ensure compliance with company policies and procedures, maintaining a safe and efficient work environment.
• Uphold Sephora brand excellence in‑store, ensuring a consistent and high‑quality client experience.
• Assist in managing inventory levels to ensure product availability.
• Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.

• Proven successful experience as a retail assistant manager.
• 3‑5 years of experience managing a high volume, complex retail, or hospitality setting.
• Strong leadership skills and business acumen.
• Client management skills.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• A knack for attracting, identifying, and inspiring employees.
• Flexible availability to work a retail schedule.
• Ability to lift and carry up to 50 pounds and work physically demanding tasks in a fragrance environment.
• Adherence to Sephora’s dress code and policies as outlined in the Sephora Employee Handbook.

Annual base salary range: $70,200.00 – $81,700.00 (actual base salary depends on qualifications, experience, and other factors). Eligible for bonuses. Full‑time employees receive a comprehensive benefits package that includes health, dental, vision plans, a superior 401(k) plan, paid time off programs, employee discounts, life insurance, disability insurance, flexible spending accounts, and a referral bonus program.

• The people – you will be surrounded by talented leaders and teams you can be proud to work with.
• The learning – we invest in training and developing our teams; you will continue evolving and building your skills through personalized career plans.
• The culture – as a leading beauty retailer within the LVMH family, our reach is global. It is in our DNA to innovate; we are united by a common goal – to reimagine the future of beauty.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.