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Workers Compensation Claim Representative Jobs (NOW HIRING)

CCMSI

Workers' Compensation Claim Consultant

Scottsdale, AZ · Hybrid

$65K - $80K/yr

Workers' Compensation Claim Consultant Location: Scottsdale, AZ (Hybrid schedule after initial ... Cultural alignment - believing every claim represents a real person and acting accordingly This is ...

New

CCMSI

Workers' Compensation Claim Consultant

Las Vegas, NV · Remote

$80K - $95K/yr

Overview Workers' Compensation Claim Consultant Location: Irvine, CA (reporting remotely) Schedule ... Cultural alignment - believing every claim represents a real person and acting accordingly This is ...

CCMSI

Workers' Compensation Claim Consultant

Irvine, CA · On-site

$80K - $95K/yr

Overview Workers' Compensation Claim Consultant Location: Irvine, CA (reporting remotely) Schedule ... Cultural alignment - believing every claim represents a real person and acting accordingly This is ...

CCMSI

Workers' Compensation Claim Consultant

Irvine, CA · Remote

$80K - $95K/yr

Overview Workers' Compensation Claim Consultant Location: Irvine, CA (reporting remotely) Schedule ... Cultural alignment - believing every claim represents a real person and acting accordingly This is ...

CCMSI

Workers' Compensation Claim Consultant

Irvine, CA · Remote

$80K - $95K/yr

Workers' Compensation Claim Consultant Location: Irvine, CA (reporting remotely) Schedule: 8:00 am ... Cultural alignment - believing every claim represents a real person and acting accordingly This is ...

CCMSI

Workers' Compensation Claim Consultant

Scottsdale, AZ · Hybrid

$65K - $75K/yr

Workers' Compensation Claim Consultant Location: Scottsdale, AZ (Hybrid schedule after initial ... Cultural alignment - believing every claim represents a real person and acting accordingly This is ...

New

CCMSI

Workers' Compensation Claim Adjuster

Wall, NJ

$70K - $90K/yr

Workers' Compensation Claim Consultant (NJ, PA, MD, and DE) Location: Wall Township, NJ (Hybrid ... Cultural alignment - believing every claim represents a real person and acting accordingly This is ...

CCMSI

Workers' Compensation Claim Adjuster

Wall, NJ

$68K - $88K/yr

Workers' Compensation Claim Consultant (NJ, PA, MD, and DE) Location: Wall Township, NJ (Hybrid ... Cultural alignment - believing every claim represents a real person and acting accordingly This is ...

CCMSI

Workers' Compensation Claim Adjuster

Wall, NJ · On-site

$70K - $90K/yr

Workers' Compensation Claim Consultant (NJ, PA, MD, and DE) Location: Wall Township, NJ (Hybrid ... Cultural alignment - believing every claim represents a real person and acting accordingly This is ...

CCMSI

Workers' Compensation Claim Specialist

Concord, CA · On-site

$85K - $98K/yr

Overview Workers' Compensation Claim Specialist Location: Concord, CA (reporting remotely) Schedule ... Cultural alignment - believing every claim represents a real person and acting accordingly This is ...

CCMSI

Workers' Compensation Claim Supervisor

Wall, NJ · On-site

Workers' Compensation Claim Supervisor (Multi State) Location: Wall Township, NJ (Hybrid preferred ... every claim represents a real person and acting accordingly This is where we shine, and we hire ...

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All JobsWorkers Compensation Claim Representative Jobs

Workers Compensation Claim Representative information

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$44

How much do workers compensation claim representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for workers compensation claim representative in the United States is $26.47, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $32.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workers compensation claim representative?

To thrive as a Workers Compensation Claim Representative, you need a solid understanding of insurance policies, claims processing, and relevant state regulations, often supported by a bachelor's degree or prior claims experience. Familiarity with claims management software, medical terminology, and industry certifications like Associate in Claims (AIC) is commonly required. Strong analytical skills, attention to detail, and effective communication help build trust with clients and facilitate negotiations. These skills ensure accurate claims handling, regulatory compliance, and positive client outcomes.

What is the difference between Workers Compensation Claim Representative vs Claims Adjuster?

AspectWorkers Compensation Claim RepresentativeClaims Adjuster
CredentialsState-specific licensing or certification often requiredAdjuster license, certifications like AIC or CPCU often required
Work EnvironmentInsurance companies, government agencies, or third-party administratorsInsurance companies, third-party administrators, or self-insured employers
Job FocusManaging workers' compensation claims, advocating for injured workersInvestigating, evaluating, and settling insurance claims

Both roles involve handling insurance claims, but the Workers Compensation Claim Representative primarily focuses on workers' compensation cases and advocating for injured employees, while the Claims Adjuster handles a broader range of insurance claims across various lines. They share similar credentials and work environments, making them closely related but distinct in their specific responsibilities.

What does a workers compensation claim representative do?

A Workers Compensation Claim Representative manages and processes claims made by employees who are injured or become ill as a result of their job. They investigate the details of each case, review medical reports, communicate with claimants, employers, and healthcare providers, and ensure that claims are handled according to state and federal laws. Their goal is to ensure fair and timely compensation for injured workers while also protecting the interests of the employer or insurance company. They also help facilitate return-to-work programs and may negotiate settlements when necessary.

What are some typical challenges faced by workers compensation claim representatives, and how can they be managed?

Workers Compensation Claim Representatives often encounter challenges such as managing a high caseload, navigating complex medical and legal documentation, and balancing the needs of injured employees with employer and insurer requirements. Effective time management, attention to detail, and strong communication skills are essential for handling these responsibilities efficiently. Regular collaboration with medical professionals, attorneys, employers, and claimants is key to ensuring accurate claims processing, prompt resolution, and fair outcomes for all parties involved.
What cities are hiring for Workers Compensation Claim Representative jobs? Cities with the most Workers Compensation Claim Representative job openings:
What are the most commonly searched types of Workers Compensation Claim Representative jobs? The most popular types of Workers Compensation Claim Representative jobs are:
What states have the most Workers Compensation Claim Representative jobs? States with the most job openings for Workers Compensation Claim Representative jobs include:
Workers Compensation Claim Representative jobs near you
Infographic showing various Workers Compensation Claim Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $55,061 per year, or $26.5 per hour.

Workers' Compensation Senior Claim Representative

The Hartford Financial Services Group, Inc.

Naperville, IL • On-site

$62K - $93K/yr

Full-time

Re-posted 18 days ago

The Hartford rating

8.8

Company rating: 8.8 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

57th of 304 rated insurance

Job description

Sr Representative Claims - CH08BE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
The Workers' Compensation Senior Claim Representative is accountable for planning, recommending, and executing the investigation of workers' compensation claims. Our dynamic team of claim professionals provide superb customer service with the valuation, disposition and settlement of worker compensation claims while consistently adhering to our corporate claim settlement policies. Additionally, the representatives will work within established procedures in adherence to statutory, regulatory and ethical requirements.
Work Arrangement: This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT, Lake Mary, FL, San Antonio, TX, Las Vegas, NV, Naperville, IL or Scottsdale, AZ) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise.
Start Date: October 5, 2026
Hours: Monday - Friday, core business hours
Responsibilities:
  • Effectively manage workers' compensation claims requiring timely investigations and financial accuracy
  • Provide benefit oversight, appropriate file disposition and adherence to statutory guidelines for all claims
  • Leverage a network of professional resources that may include: doctors, nurses, attorney and regulators to facilitate our mission of restoring the lives of our claimants
  • Provide exceptional customer service by establishing and maintaining productive business relationships with customers
  • Utilize critical thinking skills to gather and analyze data information to inform critical claim decisions
  • Provide accurate mathematical calculations of disability benefit rates and claim financial exposures
  • Leverage contemporary technology to achieve accurate and efficient claim outcomes
  • Consistently demonstrate professional diplomacy during all interactions with customers
  • Contribute to a courageous culture that promotes collaboration and inclusion to maximize operational performance and employee engagement
  • Embrace a culture of continuous improvement

Qualifications:
  • Minimum of 2+ years of experience in workers' compensation claim handling required
  • Certification exams and adjusting licenses as required by state
  • Outstanding interpersonal skills
  • Strong focus delivering outstanding customer service
  • Demonstrated strong written and verbal communication skills
  • Demonstrated consistent high level of performance and achievement over career span
  • Ability to meet productivity targets in a fast-paced, team-oriented environment
  • Excellent time management skills with the ability to manage competing priorities
  • Ability to adapt and flourish using industry-changing workflows
  • Strong computer proficiency in the MS Office Suite (Word, Excel, Outlook & PowerPoint)
  • HS Diploma required, bachelor's degree is preferred

Additional Details:
  • As a condition of your employment, you must obtain and maintain a State Adjuster's License to process Property & Casualty Insurance. Continued employment with The Hartford is contingent upon the successful passage of the Licensing exam within 1 year from your date of hire.

Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$62,400 - $93,600
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Our Culture | What It's Like to Work Here | Perks & Benefits

What The Hartford employees say

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About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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