TITLE: Adult/Dislocated Worker Career Advisor
REPORTS TO: WIOA Program Lead
LOCATION: Snohomish County, WA
EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee
Career Team is looking to hire a Career Advisor who will perform professional work providing career counseling, intensive case management, and follow-up services. Work is performed under the supervision of the WIOA Program Lead.
Your Impact on Career Team's Success:
- Provide information and case management services to the community
- Complete intake and eligibility determination for the workforce programs
- Assess career seekers' employment, abilities, and training needs through interviewing, testing, and other methods
- Serves as a liaison between workforce development programs and community partners
- Enter data into and otherwise use and process career seekers through any participant information system as required
- Guide career seekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
- Stay on top of labor market trends and best practices
- Counsel career seekers on available job opportunities, training programs, and other services
- Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities
- Conduct orientation sessions, workshops, job clubs, and other group presentations for career seekers
- Ability to work in a dynamic team environment - must have excellent teamwork and interpersonal skills
- Follow all policies, procedures, and regulations related to eligibility documentation
- Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
- Meet and/or exceed program benchmarks
- Participate in all staff-related events as required including but not limited to training and team meetings
- Complete all required reports within the data management system
- Approach each day and task with a solutions-oriented and responsive mindset
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.
To Qualify for This Role, You Must Have:
- Bachelors' degree or higher or an equivalent combination of education and experience
- Strong communication skills and knowledge about community resources
- Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
- Must be computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
- Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
- Ability to motivate career seekers towards achieving goals
- Strong business acumen
- Ability to meet and exceed set goals and objectives
- Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
- Knowledgeable about the WIOA program and other workforce program requirements
- A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
- Exceptional time management skills to meet deadlines and work under pressure
- A Valid Driver's License
Additional Skills/Knowledge Career Team Would Love for This Role:
- Master's or MBA degree
- Knowledgeable about the local region and relevant partners
- Bilingual or multilingual
Salary: $52,000 - $54,500/yr
Salary is commensurate with education and experience. Career Team offers a competitive benefits package including healthcare, dental, and personal/vacation time.
Travel:
Travel for this role is primarily limited to necessary trips within Snohomish County to support career seekers.