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Workday Support Remote Jobs in Toronto, ON (NOW HIRING)

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Workday Support Remote information

What is a Workday Support Remote?

A Workday Support Remote position involves providing technical assistance and troubleshooting for users of the Workday software platform, all while working from a remote location. These professionals help resolve system issues, answer user questions, and ensure that Workday operates smoothly for clients or employees. They often collaborate with HR, payroll, and IT teams to support system updates, integrations, and day-to-day functionality. This role requires strong problem-solving skills, knowledge of Workday modules, and the ability to communicate effectively with users remotely.

What are the key skills and qualifications needed to thrive as a Workday Support Remote professional?

To thrive as a Workday Support Remote professional, you need a solid understanding of Workday HCM or Finance modules, problem-solving abilities, and relevant experience in HRIS or ERP systems. Familiarity with Workday tools, ticketing systems like ServiceNow, and certifications such as Workday Pro or Workday Certified are typically expected. Strong communication, attention to detail, and customer service skills help you resolve issues efficiently and collaborate across remote teams. These competencies ensure quick resolution of user challenges, maximize system performance, and enhance overall user satisfaction.

What are some common challenges faced by Workday Support Remote professionals, and how can they overcome them?

Workday Support professionals working remotely often encounter challenges such as troubleshooting complex issues without direct access to end users, maintaining effective communication with cross-functional teams, and staying up-to-date with Workday updates. Overcoming these hurdles typically involves leveraging collaboration tools, establishing clear communication channels, and participating in regular virtual training sessions. Building a strong network within the organization and documenting solutions thoroughly can also help ensure timely and accurate support for users.

What is the difference between Workday Support Remote vs Workday Analyst?

AspectWorkday Support RemoteWorkday Analyst
Required CredentialsWorkday certifications, basic HR/finance knowledgeWorkday certifications, HR/finance background, analytical skills
Work EnvironmentRemote, support-focused, customer serviceRemote or on-site, analysis and configuration tasks
Employer & Industry UsageHR and payroll service providers, large corporationsConsulting firms, large enterprises, HR departments
Common Search & ComparisonYesYes

Workday Support Remote primarily involves assisting users with Workday system issues and providing support, while Workday Analyst focuses on analyzing, configuring, and optimizing Workday modules. Both roles often require similar certifications and can be remote, but their core responsibilities differ in support versus analysis.

What are popular job titles related to Workday Support Remote jobs in Toronto, ON?

For Workday Support Remote jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Workday Support Remote jobs in Toronto, ON look for?

The top searched job categories for Workday Support Remote jobs in Toronto, ON are:

Workday Support Remote jobs near you
Infographic showing various Workday Support Remote job openings in Toronto, ON as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

University Operations Specialist - Fully Remote | Upto $70/hr

Mercor

Toronto, ON • Remote

CA$70/hr

Full-time

Posted 10 days ago

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Higher Education Expert
Type: Contract
Compensation: $60–$70/hour
Location: Remote

Role Responsibilities

  • Construct higher education scenarios for curriculum and program design, faculty senate or accreditation review, and budget or enrollment planning.
  • Build education tasks in academic program development, student affairs, research administration, faculty governance, and institutional advancement.
  • Develop scenarios using tools like Banner/Workday Student, Canvas/Blackboard, CRM platforms, and research systems (Cayuse, InfoEd).
  • Apply higher education frameworks and produce academic plans, accreditation documents, and communications for administrators and boards.
  • Author rubrics to distinguish authentic higher education judgment from generic academic recall.

Qualifications

Must-Have

  • 5+ years as faculty, academic administrator, or senior operational role in higher education.
  • Direct ownership of academic programs, enrollment initiatives, or strategic priorities.
  • Fluency in higher education tooling and frameworks, with understanding of budgets, accreditation, and governance.

Preferred

  • Prior rubric, curriculum-design, or faculty-training content authorship.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.