ZipRecruiter

Log In

2

Workday Support Remote Jobs in Ohio (NOW HIRING)

Blue Star Partners

Workday Training Lead

Columbus, OH · On-site +1

$70 - $80/hr

Candidates must be in Indiana, Kentucky, Maryland, Ohio, Pennsylvania, or Virginia Hybrid/Remote ... Support light instructional design work as needed to refine curriculum and content. Training ...

next page

Showing results 1-20

All JobsWorkday Support JobsWorkday Support Remote JobsWorkday Support Remote Jobs in Ohio

Workday Support Remote information

What are the key skills and qualifications needed to thrive as a Workday Support Remote professional, and why are they important?

To thrive as a Workday Support Remote professional, you need a solid understanding of Workday HCM or Finance modules, problem-solving abilities, and relevant experience in HRIS or ERP systems. Familiarity with Workday tools, ticketing systems like ServiceNow, and certifications such as Workday Pro or Workday Certified are typically expected. Strong communication, attention to detail, and customer service skills help you resolve issues efficiently and collaborate across remote teams. These competencies ensure quick resolution of user challenges, maximize system performance, and enhance overall user satisfaction.

What is a Workday Support Remote position?

A Workday Support Remote position involves providing technical assistance and troubleshooting for users of the Workday software platform, all while working from a remote location. These professionals help resolve system issues, answer user questions, and ensure that Workday operates smoothly for clients or employees. They often collaborate with HR, payroll, and IT teams to support system updates, integrations, and day-to-day functionality. This role requires strong problem-solving skills, knowledge of Workday modules, and the ability to communicate effectively with users remotely.

What is the difference between Workday Support Remote vs Workday Analyst?

AspectWorkday Support RemoteWorkday Analyst
Required CredentialsWorkday certifications, basic HR/finance knowledgeWorkday certifications, HR/finance background, analytical skills
Work EnvironmentRemote, support-focused, customer serviceRemote or on-site, analysis and configuration tasks
Employer & Industry UsageHR and payroll service providers, large corporationsConsulting firms, large enterprises, HR departments
Common Search & ComparisonYesYes

Workday Support Remote primarily involves assisting users with Workday system issues and providing support, while Workday Analyst focuses on analyzing, configuring, and optimizing Workday modules. Both roles often require similar certifications and can be remote, but their core responsibilities differ in support versus analysis.

What are some common challenges faced by Workday Support professionals working remotely, and how can they overcome them?

Workday Support professionals working remotely often encounter challenges such as troubleshooting complex issues without direct access to end users, maintaining effective communication with cross-functional teams, and staying up-to-date with Workday updates. Overcoming these hurdles typically involves leveraging collaboration tools, establishing clear communication channels, and participating in regular virtual training sessions. Building a strong network within the organization and documenting solutions thoroughly can also help ensure timely and accurate support for users.
What are popular job titles related to Workday Support Remote jobs in Ohio? For Workday Support Remote jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Workday Support Remote jobs in Ohio look for? The top searched job categories for Workday Support Remote jobs in Ohio are:
What cities in Ohio are hiring for Workday Support Remote jobs? Cities in Ohio with the most Workday Support Remote job openings:
Workday Support Remote jobs near you
Workday Training Lead

Workday Training Lead

Blue Star Partners

Columbus, OH • On-site, Remote

$70 - $80/hr

Full-time

Posted 4 days ago

Job description

Job Title: Workday Training Lead
Location: Candidates must be in Indiana, Kentucky, Maryland, Ohio, Pennsylvania, or Virginia
Hybrid/Remote: Columbus, OH or Merrillville, IN, but open to non-local candidates who are willing to travel bi-weekly
Period: Now - 12/31/2026 (strong likelihood of extension)
Hours/Week: 40 hours
Rate: $70 - $80/hour
Contract Type: W-2 only, no visa sponsorships or subcontracting
Position Overview
We are seeking an experienced Workday Training Lead to develop, implement, and manage the end-to-end training strategy for a Workday implementation, with additional focus on Time Tracking, Absence and Payroll modules.
This role will partner closely with the project team, HR, Payroll, IT, and business stakeholders to ensure users are fully prepared for system adoption. The Training Lead will conduct training needs assessments, develop training materials, coordinate and deliver training sessions, implement a train-the-trainer model, and measure program effectiveness.
The ideal candidate brings strong HRIS training experience, deep understanding of adult learning principles, strong Excel skills (VLOOKUP and tables), and and hands-on experience supporting enterprise system implementations.
Key ResponsibilitiesTraining Strategy & Planning
  • Develop and execute a comprehensive training strategy for Workday Time Tracking, Absence, and Payroll modules.
  • Tailor training approaches to different user groups (HR, Leaders, Employees, Administrators).
  • Define training objectives, success metrics, and adoption benchmarks aligned to business goals.
  • Develop and manage an overall training workplan, coordinating support from internal and/or external instructional designers.

Needs Assessment & Content Development
  • Conduct formal training needs assessments to identify skill gaps and readiness levels.
  • Develop high-quality training materials including user guides, job aids, quick reference sheets, training manuals, presentations, FAQs, and self-service resources.
  • Partner with SMEs and project teams to ensure technical accuracy and business relevance.
  • Support light instructional design work as needed to refine curriculum and content.

Training Delivery & Coordination
  • Lead engaging virtual and in-person training sessions prior to go-live.
  • Coordinate training logistics, scheduling, and participant registration.
  • Deliver interactive sessions incorporating live demos, hands-on exercises, and blended learning techniques.
  • Develop and execute a structured train-the-trainer program to enable internal trainers to facilitate sessions independently.

User Support & Documentation
  • Provide post-training support including troubleshooting assistance and reinforcement training.
  • Maintain training records, completion tracking, and participant feedback documentation.
  • Develop and maintain ongoing documentation and self-service resources.

Monitoring, Evaluation & Continuous Improvement
  • Measure training effectiveness through feedback surveys, assessments, and system adoption metrics.
  • Continuously refine training strategy based on feedback and business needs.
  • Provide regular progress updates to project leadership and ensure alignment with implementation timelines.

Stakeholder Collaboration
  • Partner with HR, Payroll, IT, Change Management, and business leaders to align training with system design and operational processes.
  • Support smooth system adoption and organizational transition efforts.

Required Qualifications
  • Minimum 5 years of experience delivering enterprise software or HRIS training programs.
  • Hands-on experience supporting Workday implementations, particularly Time Tracking, Absence, and/or Payroll modules.
  • Experience developing and executing structured train-the-trainer programs.
  • Strong knowledge of adult learning principles and training methodologies.
  • Proven ability to lead cross-functional collaboration across HR, IT, and business teams.
  • Excellent communication skills with the ability to translate complex system functionality into clear, user-friendly training.
  • Strong Excel skills (VLOOKUP and tables)

Preferred Qualifications
  • Workday Certification.
  • Experience supporting large-scale system go-lives or upgrades.
  • Instructional design experience.
  • Familiarity with Learning Management Systems (LMS) and training tracking tools.
  • Certified Professional in Learning and Performance (CPLP) or similar credential.
  • PMP or Agile certification.

Key Skills & Competencies
  • Training Strategy Development
  • HRIS / Workday Training Expertise
  • Adult Learning & Instructional Design
  • Facilitation (Virtual & In-Person)
  • Stakeholder Engagement
  • Change Enablement & Adoption Support
  • Program Evaluation & Continuous Improvement
  • Cross-Functional Collaboration

Apply