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Workday Support Remote Jobs in New York (NOW HIRING)

CSAA

Change Manager I - Remote

New York, NY · Remote

Please go to Workday and click "Find Jobs" link under Career Thank you for considering ... The Change Manager I are responsible for supporting and leading moderate to high-complexity ...

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Workday Support Remote information

What are the key skills and qualifications needed to thrive as a Workday Support Remote professional?

To thrive as a Workday Support Remote professional, you need a solid understanding of Workday HCM or Finance modules, problem-solving abilities, and relevant experience in HRIS or ERP systems. Familiarity with Workday tools, ticketing systems like ServiceNow, and certifications such as Workday Pro or Workday Certified are typically expected. Strong communication, attention to detail, and customer service skills help you resolve issues efficiently and collaborate across remote teams. These competencies ensure quick resolution of user challenges, maximize system performance, and enhance overall user satisfaction.

What is a Workday Support Remote?

A Workday Support Remote position involves providing technical assistance and troubleshooting for users of the Workday software platform, all while working from a remote location. These professionals help resolve system issues, answer user questions, and ensure that Workday operates smoothly for clients or employees. They often collaborate with HR, payroll, and IT teams to support system updates, integrations, and day-to-day functionality. This role requires strong problem-solving skills, knowledge of Workday modules, and the ability to communicate effectively with users remotely.

What is the difference between Workday Support Remote vs Workday Analyst?

AspectWorkday Support RemoteWorkday Analyst
Required CredentialsWorkday certifications, basic HR/finance knowledgeWorkday certifications, HR/finance background, analytical skills
Work EnvironmentRemote, support-focused, customer serviceRemote or on-site, analysis and configuration tasks
Employer & Industry UsageHR and payroll service providers, large corporationsConsulting firms, large enterprises, HR departments
Common Search & ComparisonYesYes

Workday Support Remote primarily involves assisting users with Workday system issues and providing support, while Workday Analyst focuses on analyzing, configuring, and optimizing Workday modules. Both roles often require similar certifications and can be remote, but their core responsibilities differ in support versus analysis.

What are some common challenges faced by Workday Support Remote professionals, and how can they overcome them?

Workday Support professionals working remotely often encounter challenges such as troubleshooting complex issues without direct access to end users, maintaining effective communication with cross-functional teams, and staying up-to-date with Workday updates. Overcoming these hurdles typically involves leveraging collaboration tools, establishing clear communication channels, and participating in regular virtual training sessions. Building a strong network within the organization and documenting solutions thoroughly can also help ensure timely and accurate support for users.
What are the most commonly searched types of Workday Support jobs in New York? The most popular types of Workday Support jobs in New York are:
What are popular job titles related to Workday Support Remote jobs in New York? For Workday Support Remote jobs in New York, the most frequently searched job titles are:
What job categories do people searching Workday Support Remote jobs in New York look for? The top searched job categories for Workday Support Remote jobs in New York are:
What cities in New York are hiring for Workday Support Remote jobs? Cities in New York with the most Workday Support Remote job openings:
Workday Support Remote jobs near you

Sr. Workday Product Manager - Remote

NAVA Software Solutions

Manhattan, NY • On-site, Remote

$139K - $183K/yr

Full-time

Re-posted 5 days ago

Job description

NAVA Software solutions is looking for a Sr. Workday Product Manager
Details:
Senior Workday Product Manager
Location: Remote
Duration: 12 months
Client is planning to roll out Job Architecture and need a strong product owner to effectively communicate with both our business partners and the engineering teams and deliver predictable value.
MUST HAVE:
This is a hands on tactical position and we need this person drive requirements to execute on this very critical initiative. Should be strong on creating documentation and facilitate development process- create user stories, defining acceptance criteria, review and validate developed features.
Accountabilities:
Gain deep understanding of the business context and users' needs, partner with engineering team in setting the future state vision and roadmap of the application.
Drive successful collaboration across business users, product, engineering teams, and other internal teams.
Champion for change, apply product-led and user-centric best practices.
Work with engineers and users to identify, classify and resolve feature-level user issues.
Ensure success product launch and user adoption, with documentation and training materials for users in support of product launches.
Key Values and Behaviors:
Due to the highly collaborative and enterprise facing app, all 4 FINRA values (collaboration, expertise, innovation, responsibility) will be key to the success of this role.
As for product behaviors, this role should over index on focus on users, deliver results, dive deep, have courage.
Job Skills:
Aim for solid product management skills to better align solutions to problems.
Experience with 2-3 Workday HCM implementation is desired.
Strong communications skills with an ability to empathize with stakeholders to build trust
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

Facebook

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